Sound Problems; Battery Problems; A Hard Disk Drive Problem; A Startup Problem - Lenovo IdeaPad Z380 User Manual

Sound problems

No sound can be heard from
the speaker even when the vol-
ume is turned up.

Battery problems

Your computer shuts down
before the battery status indica-
tor shows empty.
-or-
Your computer operates after
the battery status indicator
shows empty.
The computer does not operate
with a fully charged battery.

A hard disk drive problem

The hard disk drive does not
work.

A startup problem

®
The Microsoft Windows oper-
ating system does not start.

OneKey Rescue system problems

Backup cannot be made.
Fail to restore system partition
to factory default.
•
Make sure that:
- The Mute function is off.
- The headphone jack is not used.
- Speakers are selected as the playback device.
•
Discharge and recharge the battery.
•
The surge protector in the battery might be active. Turn off
the computer for one minute to reset the protector; then turn
on the computer again.
•
In the Boot menu in BIOS setup utility, make sure that the
hard disk drive is included in the Boot priority order
correctly.
•
Use the OneKey Rescue system to help solve or identify
your problem. For details about OneKey Rescue system, see
"Chapter 4. OneKey Rescue system" on page 30.
•
You are not currently using a Windows operating system.
•
There is not enough space to store the backed up data. You
will need to free more hard disk space on your system
partition (C drive).
•
The system partition, such as the partition size or the drive
capacity of C, has been modified.
Chapter 5. Troubleshooting
37