Troubleshooting (Faq) - Asus MM17DE Manual

43.2cm(17”) tft color lcd monitor
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TROUBLESHOOTING (FAQ)

Problem & Question
Power LED is not ON
The Power LED lights
amber and there is no
screen image
Screen image is too light or
dark
Screen image is not
centered or sized properly
Screen image bounces or
a wave pattern is present
in the image
Screen image has color
defects
(white does not look white)
Screen image is blurry or
fuzzy
No sound or sound is low
(MM17T only).
Possible Solution
l Press the Power Button to check if the
monitor is in the ON mode.
l Check if the Power Cord is properly
connected the monitor and the power
outlet.
l Check if the monitor and the computer are
in the ON mode.
l Make sure the Signal Cable is properly
connected the monitor and the computer.
l Inspect the Signal Cable and make sure
none of the pins are bent.
l Connect the computer and another
available monitor to check if the computer
is properly working.
l Adjust the Contrast and Brightness
settings via OSD.
l Press the SPLENDID™ Button for 2
seconds to automatically adjust the
image.
l Adjust the H-Position or V-Position
settings via OSD
l Make sure the Signal Cable is properly
connected the monitor and the computer.
l Move electrical devices that may cause
electrical interference.
l Inspect the Signal Cable and make sure
that none of the pins are bent.
l Perform Reset via OSD.
l Adjust the R/G/B color settings or select
the Color Temperature via OSD.
l Press the SPLENDID™ Button for 2
seconds to automatically adjust the
image.
l Adjust the Phase and Clock settings via
OSD.
l Ensure that the Audio Cable is properly
connected the monitor and the computer
l Adjust the volume settings of both your
monitor and computer.
l Ensure the computer sound card driver is
properly installed and activated.
13

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