Majestic RUBY25IL Owner's Manual
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Majestic RUBY25IL Owner's Manual

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CAUTION! Risk of Fire! DO NOT store instruction manuals inside fireplace cavity. High temperatures
could cause a fire.
INSTALLER: Leave this manual with the appliance, not inside the appliance.
CONSUMER: Retain this manual for future reference. Do not store inside the appliance
NOTICE: DO NOT discard this manual!
Models:
RUBY25IN
RUBY25IL
RUBY30IN
RUBY30IL
RUBY35IN
RUBY35IL
This appliance may be installed as an OEM
installation in manufactured home (USA
only) or mobile home and must be installed
in accordance with the manufacturer's
instructions and the Manufactured Home
Construction and Safety Standard, Title 24
CFR, Part 3280 in the United States, or the
Standard for Installation in Mobile Homes,
CAN/CSA Z240 MH Series, in Canada.
This appliance is only for use with the type(s)
of gas indicated on the rating plate. This
appliance is not convertible for use with other
gases, unless a certified kit is used.
Majestic • RUBY25IN, RUBY25IL, RUBY30IN, RUBY30IL, RUBY35IN, RUBY35IL Owner's Manual • 2542-981 Rev. M • 2/22
Owner's Manual
Care and Operation
WARNING:
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly
could result in serious injury, death, or
property damage.
• DO NOT store or use gasoline or other flam-
mable vapors and liquids in the vicinity of this
or any other appliance.
• What to do if you smell gas
- DO NOT try to light any appliance.
- DO NOT touch any electrical switch. DO
NOT use any phone in your building.
- Leave the building immediately.
- Immediately call your gas supplier from
a neighbor's phone. Follow the gas sup-
plier's instructions.
- If you cannot reach your gas supplier, call
the fire department.
• Installation and service must be performed
by a qualified installer, service agency, or the
gas supplier.
DANGER
DO NOT TOUCH GLASS
NEVER ALLOW CHILDREN
A barrier designed to reduce the risk of
burns from the hot viewing glass is provided
with this appliance and must be installed for
the protection of children and other at-risk
individuals.
Pour demander un exemplaire en français de ce Manuel
du propriétaire, visitez www.majestic.com.
HOT GLASS WILL
CAUSE BURNS.
UNTIL COOLED.
TO TOUCH GLASS.
1

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  • Page 1 Pour demander un exemplaire en français de ce Manuel appliance is not convertible for use with other du propriétaire, visitez www.majestic.com. gases, unless a certified kit is used. Majestic • RUBY25IN, RUBY25IL, RUBY30IN, RUBY30IL, RUBY35IN, RUBY35IL Owner’s Manual • 2542-981 Rev. M • 2/22...

  • Page 2: Welcome

    MIN. MIN. INPUT INPUT BTUH: BTUH: 00,000 00,000 00,000 00,000 Serial Serial XXXXXXXX XXXXXXXX ORIFICE ORIFICE SIZE: SIZE: #XXXXX #XXXXX #XXXXX #XXXXX (Serie): (Serie): Majestic • RUBY25IN, RUBY25IL, RUBY30IN, RUBY30IL, RUBY35IN, RUBY35IL Owner’s Manual • 2542-981 Rev. M • 2/22...

  • Page 3: Table Of Contents

    C. Contact Information ......32  = Contains updated information. Majestic • RUBY25IN, RUBY25IL, RUBY30IN, RUBY30IL, RUBY35IN, RUBY35IL Owner’s Manual • 2542-981 Rev. M • 2/22...

  • Page 4: Limited Lifetime Warranty

    Firebox and heat exchanger, FlexBurn® System 3 years Lifetime (engine, inner cover, access cover and fireback) None 1 Year All purchased replacement parts Page 1 of 2 4021-645M 9/21 Majestic • RUBY25IN, RUBY25IL, RUBY30IN, RUBY30IL, RUBY35IN, RUBY35IL Owner’s Manual • 2542-981 Rev. M • 2/22...
  • Page 5 EXPRESSED WARRANTY SPECIFIED ABOVE FOR THE APPLICABLE PRODUCT. Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Page 2 of 2 4021-645M 9/21 Majestic • RUBY25IN, RUBY25IL, RUBY30IN, RUBY30IL, RUBY35IN, RUBY35IL Owner’s Manual • 2542-981 Rev. M • 2/22...

  • Page 6: Product Specific Information

    HHT Factory Trained or NFI certified professionals. B. Glass Specifications This appliance is equipped with ceramic glass. Replace glass only with ceramic glass. Please contact your dealer for replacement glass. Majestic • RUBY25IN, RUBY25IL, RUBY30IN, RUBY30IL, RUBY35IN, RUBY35IL Owner’s Manual • 2542-981 Rev. M • 2/22...

  • Page 7: Important Safety And Operating Information

    • Keep remote controls out of reach of children. Figure 3.1 Clear Space Requirement - All Models • Never leave children alone near a hot fireplace, whether operating or cooling down. Majestic • RUBY25IN, RUBY25IL, RUBY30IN, RUBY30IL, RUBY35IN, RUBY35IL Owner’s Manual • 2542-981 Rev. M • 2/22...

  • Page 8: General Operating Parts

    For additional finishing guidelines, see Section 8 Installation Manual. Figure 3.3 Good Faith Wall Surface Temperatures Above Appliance Majestic • RUBY25IN, RUBY25IL, RUBY30IN, RUBY30IL, RUBY35IN, RUBY35IL Owner’s Manual • 2542-981 Rev. M • 2/22...
  • Page 9 Increase “A” dimension. Increase “C” dimension, however, increasing “B” dimension beyond maximum recommended typically results in higher temperatures. Figure 3.4 Good Faith TV Guidelines Majestic • RUBY25IN, RUBY25IL, RUBY30IN, RUBY30IL, RUBY35IN, RUBY35IL Owner’s Manual • 2542-981 Rev. M • 2/22...

  • Page 10: Before Lighting Appliance

    • Verify collar slide plate screw is attached see Figure 3.5. BE SURE SLIDE PLATE SCREW IS FULLY TIGHTENED. Figure 3.5 Collar slide Plate Screw Detail Majestic • RUBY25IN, RUBY25IL, RUBY30IN, RUBY30IL, RUBY35IN, RUBY35IL Owner’s Manual • 2542-981 Rev. M • 2/22...

  • Page 11: Lighting Instructions (Ipi)

    For additional information on operating your Keep burner and control compartment clean. See installation and operating instructions Hearth & Home Technologies fireplace, please 593-913K accompanying appliance. refer to www.hearthnhome.com. Majestic • RUBY25IN, RUBY25IL, RUBY30IN, RUBY30IL, RUBY35IN, RUBY35IL Owner’s Manual • 2542-981 Rev. M • 2/22...

  • Page 12: Appliance Break-In

    See Section G. This break-in will ensure optimum speed control of the fan during subsequent use. Majestic • RUBY25IN, RUBY25IL, RUBY30IN, RUBY30IL, RUBY35IN, RUBY35IL Owner’s Manual • 2542-981 Rev. M • 2/22...

  • Page 13: Operation During A Power Outage

    AC power. damage could occur. A complete wiring diagram is included in the Electrical section of the appliance installation manual. Majestic • RUBY25IN, RUBY25IL, RUBY30IN, RUBY30IL, RUBY35IN, RUBY35IL Owner’s Manual • 2542-981 Rev. M • 2/22...
  • Page 14 USB battery pack active USB CONNECTION to run the gas appliance. CONTROLS CAVITY Figure 3.3 HEARTH BATTERY BACKUP Figure 3.4 Majestic • RUBY25IN, RUBY25IL, RUBY30IN, RUBY30IL, RUBY35IN, RUBY35IL Owner’s Manual • 2542-981 Rev. M • 2/22...
  • Page 15 IFT-RC400, IFT-RC150 or wired wall switch. 2. If multiple control options are installed, the IFT-ECM will respond to the last command from the wired wall switch, IFT-RC400 or IFT-RC150. Majestic • RUBY25IN, RUBY25IL, RUBY30IN, RUBY30IL, RUBY35IN, RUBY35IL Owner’s Manual • 2542-981 Rev. M • 2/22...
  • Page 16 If the IFT-ECM re-enters the lock-out condition after these steps, call your dealer for service. SURROUND RESET SWITCH Figure 3.10 Surround Reset Switch Majestic • RUBY25IN, RUBY25IL, RUBY30IN, RUBY30IL, RUBY35IN, RUBY35IL Owner’s Manual • 2542-981 Rev. M • 2/22...

  • Page 17: Maintenance And Service

    CAUTION! Risk of Burns! The fireplace should be turned off and cooled before servicing. Majestic • RUBY25IN, RUBY25IL, RUBY30IN, RUBY30IL, RUBY35IN, RUBY35IL Owner’s Manual • 2542-981 Rev. M • 2/22...
  • Page 18 Verify top latches are fully engaged and then fasten the two bottom latches using the supplied mulit-purpose tool. Figure 4.3 Glass Seal Plate • Reinstall door or decorative barrier front. Majestic • RUBY25IN, RUBY25IL, RUBY30IN, RUBY30IL, RUBY35IN, RUBY35IL Owner’s Manual • 2542-981 Rev. M • 2/22...
  • Page 19 CAUTION: Be sure to reinstall the component heat shield before firing the appliance. Components will overheat without the heatshield in place. CAUTION: Be sure to reinstall wires into the retaining clips. Majestic • RUBY25IN, RUBY25IL, RUBY30IN, RUBY30IL, RUBY35IN, RUBY35IL Owner’s Manual • 2542-981 Rev. M • 2/22...

  • Page 20: Maintenance Tasks - Qualified Service Technician

    • Verify that the collar slide plate screw is installed. See Figure 3.5. • Remove all foreign objects. • Verify unobstructed air circulation. • Ensure no wire connections become disengaged. Majestic • RUBY25IN, RUBY25IL, RUBY30IN, RUBY30IL, RUBY35IN, RUBY35IL Owner’s Manual • 2542-981 Rev. M • 2/22...
  • Page 21 • Verify that there is not a short in flame sense circuit by checking continuity between pilot hood and flame sensing rod. Replace pilot as necessary. Majestic • RUBY25IN, RUBY25IL, RUBY30IN, RUBY30IL, RUBY35IN, RUBY35IL Owner’s Manual • 2542-981 Rev. M • 2/22...

  • Page 22: Frequently Asked Questions And Troubleshooting

    (4 AA batteries required). Refer to Section 3.I for more details. Contact your dealer for additional information regarding operation and troubleshooting. Visit www.majesticproducts.com to locate a dealer. Majestic • RUBY25IN, RUBY25IL, RUBY30IN, RUBY30IL, RUBY35IN, RUBY35IL Owner’s Manual • 2542-981 Rev. M • 2/22...

  • Page 23: Frequently Asked Questions - Intellifire Touch Controls (Ift-Rc400)

    90 seconds. If this failure appliance did not start. Try again period of appliance inactivity. persists, contact dealer for service. by pressing Flame On. Gas control system failure. Majestic • RUBY25IN, RUBY25IL, RUBY30IN, RUBY30IL, RUBY35IN, RUBY35IL Owner’s Manual • 2542-981 Rev. M • 2/22...

  • Page 24: Troubleshooting

    6-pin harness. Pilot won’t light, there is no noise Spark coil failure. Replace ECM. or spark, 2 Red/2 Green Lockout. Majestic • RUBY25IN, RUBY25IL, RUBY30IN, RUBY30IL, RUBY35IN, RUBY35IL Owner’s Manual • 2542-981 Rev. M • 2/22...
  • Page 25 Damaged pilot assembly. tance between tip of sense rod and IFT-ECM connector, should be less than 1 ohm. Replace pilot assembly if damage is de- tected. Majestic • RUBY25IN, RUBY25IL, RUBY30IN, RUBY30IL, RUBY35IN, RUBY35IL Owner’s Manual • 2542-981 Rev. M • 2/22...

  • Page 26: Reference Materials

    For more information refer to the instructions supplied with your decorative barrier front. Majestic • RUBY25IN, RUBY25IL, RUBY30IN, RUBY30IL, RUBY35IN, RUBY35IL Owner’s Manual • 2542-981 Rev. M • 2/22...

  • Page 27: Service Parts

    (Not for use with BRICKMI25TB/BRICKMI25CR) Seal, Glass Frame 2531-122 Glass Door Assembly GLA-2531 Power Cord 2201-024 GFK-160A Additional service part numbers appear on following page. 2/22 Majestic • RUBY25IN, RUBY25IL, RUBY30IN, RUBY30IL, RUBY35IN, RUBY35IL Owner’s Manual • 2542-981 Rev. M • 2/22...
  • Page 28 (Not for use with BRICKMI30TB/BRICKMI30CR) Seal, Glass Frame 2532-122 GLA-2532 Glass Door Assembly Power Cord 2201-024 GFK-160A Additional service part numbers appear on following page. 2/22 Majestic • RUBY25IN, RUBY25IL, RUBY30IN, RUBY30IL, RUBY35IN, RUBY35IL Owner’s Manual • 2542-981 Rev. M • 2/22...
  • Page 29 (Not for use with BRICKMI35TB/BRICKMI35CR) Seal, Glass Frame 2533-122 Glass Door Assembly GLA-2533 Power Cord 2201-024 GFK-160A Additional service part numbers appear on following page. 2/22 Majestic • RUBY25IN, RUBY25IL, RUBY30IN, RUBY30IL, RUBY35IN, RUBY35IL Owner’s Manual • 2542-981 Rev. M • 2/22...
  • Page 30 Wall Switch Jumper Wire Pre LC5818239 SRV2179-300 21.7 2532-172 Tray, Component & Wire 21.8 Post LC5673022 2532-301 Assembly, USB-C Bracket 21.9 Cable, B Type AC Module SRV2326-152 Majestic • RUBY25IN, RUBY25IL, RUBY30IN, RUBY30IL, RUBY35IN, RUBY35IL Owner’s Manual • 2542-981 Rev. M • 2/22...
  • Page 31 Regulator NG NGK-DXV-50 Regulator Propane SRVLPK-DXV-50 **Fuse for battery pack can be sourced locally, not a warranty item. Specs are 250v, 3A fuse, 3/4” long Majestic • RUBY25IN, RUBY25IL, RUBY30IN, RUBY30IL, RUBY35IN, RUBY35IL Owner’s Manual • 2542-981 Rev. M • 2/22...

  • Page 32: Contact Information

    7077122, 7074035, 7098269, 7234932, 7258116, 7322819, 7422011, 7470729, 7726300, 8147240, 9625149 or other U.S. and foreign patents pending. 2000-945E Printed in U.S.A. - Copyright 2022 Majestic • RUBY25IN, RUBY25IL, RUBY30IN, RUBY30IL, RUBY35IN, RUBY35IL Owner’s Manual • 2542-981 Rev. M • 2/22...

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