Amcrest Smarthome ASH21 User Manual
  1. Manuals
  2. Brands
  3. Amcrest Manuals
  4. Security Camera
  5. Smarthome ASH21
  6. User manual

Amcrest Smarthome ASH21 User Manual

2mp wi-fi pan/tilt camera
Hide thumbs
Table of Contents

Advertisement

Quick Links

2MP Wi-Fi Pan/Tilt Camera
User Manual
V 1.0.0

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Smarthome ASH21 and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Amcrest Smarthome ASH21

Summary of Contents for Amcrest Smarthome ASH21

  • Page 1 2MP Wi-Fi Pan/Tilt Camera User Manual V 1.0.0...

  • Page 2: Table Of Contents

    Table of Contents Legal Statement....................2 Important Safeguards and Warnings............3 Device Introduction..................4 Physical Installation..................6 Amcrest Smart Home App Setup..............7 Amcrest Smart Home Cloud................ 14 MicroSD Card Recording................18 App Settings....................... 19 Motion Detection Overview................. 21 Events Menu....................... 34 Account Menu....................

  • Page 3: Legal Statement

    Please operate according to actual product specifications. • Amcrest reserves rights to revise any information in this document at anytime; and the revised contents will be added to the new version without prior announcement. Some functions of the product may be slightly different before and after a revision.

  • Page 4: Important Safeguards And Warnings

    This device is not waterproof, do not install with areas of high humidity ot moisture. 4. Additional Software This device is designed to be used on the Amcrest Smart Home platform. Since Amcrest Smart Home products operate on a cloud based system, adding the device to any additional software may result in the degradation or loss of certain features.

  • Page 5: Device Introduction

    Built-in Mic and Speaker Mobile Viewing Lens Type: 3.6mm (Fixed) Storage iOS and Android Smartphones Field of View: 93° MicroSD Card (Up to 256GB) via Amcrest Smart Home app. Pan/Tilt: 355° Pan, 80° Tilt Amcrest Smart Home Cloud Amcrest NVR/DVR...
  • Page 6 Inserting a MicroSD card A microSD card is required to store events outside of the Amcrest Smart Home Cloud. The camera is compatible up to 256GB and requires a Class 10 or higher microSD card to function. It is highly recom- mended to ensure the microSD card is properly formatted to FAT32 before proceeding.

  • Page 7: Physical Installation

    Physical Installation This device operates on either a Wi-Fi connection or direct connection to your network with an Ethernet cable. This is not a power over ethernet (PoE) device and will require a 5V, 1.0A microUSB power connection to function. Please use only applicable voltage when powering the camera.

  • Page 8: Amcrest Smart Home App Setup

    Amcrest Smart Home App Setup The Amcrest Smart Home app connects your Amcrest Smart Home device to your Android or iOS mobile device ensuring you are always connected to what matters most. To get the app, search for “Amcrest Smart Home” in the Google Play or App Store and download.
  • Page 9 Choose Your Wi-Fi Network Set a Password Add Your Device Type in a password you would Select your Wi-Fi network from the The LED on the front of like to use and confirm it. Please Wi-Fi network list. Enter the pass- camera will turn solid green use a combination of letters, word for your home Wi-Fi network.
  • Page 10 Devices Menu The devices menu displays all connected devices on your Amcrest Smart Home account as well as direct access event notifications, and account settings. Motion Detection: Tap on the “running man” icon to enable or disable motion detection. This will also enable or disable push notifications for your camera.
  • Page 11 Multiview The multiview option is used to view up to 4 devices simultaneously on the live view screen. To access the multiview menu, tap on the Multiview icon located on the live view interface. Select your Device View Your Devices Add a Device Select your device from the Tap on the ( + ) icon to begin...
  • Page 12 Baby Monitor Mode The ASH21 camera comes equipped with a built-in baby monitor mode which allows you to use the camera to keep track of babies or small children. Baby monitor mode provides an adjustable sound threshold in the interface that allows the audio from the camera to always come through the app or to come through once a certain threshold is met.
  • Page 13 Pan/Tilt The pan/tilt option allows you to access a pan/tilt interface for your camera. Use the pan/tilt interface to pan the camera left and right or tilt the camera up and down. Tap the pan/tilt option again to exit the interface. Full Screen The fullscreen option allows you to view a full screen view of the live feed from your device.
  • Page 14 The snapshot and record button allow you to manually take snapshots or video of the live feed. All manual snapshots and videos will be stored in the My Saved Files folder located in the Account section of the Amcrest Smart Home app. My Saved Files...

  • Page 15: Amcrest Smart Home Cloud

    Amcrest Smart Home Cloud The Amcrest Smart Home Cloud is an optional premium cloud storage service that offers a wide range of storage options for cloud users who wish to have secure cloud based options for their recordings. This is different from Amcrest Cloud service as the Amcrest Smart Home cloud is exclusive to Amcrest Smart Home...
  • Page 16 How Does the 1 Year Free Cloud Plan Work? Amcrest Smart Home offers a 1 year free trial plan which allows you to try the Amcrest Smart Home cloud free for 1 year. The free trial plan offers, 3 days of motion detection storage with 12 seconds of record time per event as well as a 7 minute cool down in between events.
  • Page 17 ) located in the middle of the download menu. Changing Cloud Plans Any changes made to your current Amcrest Smart Home cloud plan will take effect on the next billing cycle. Every Amcrest Smart Home cloud subscription is based on a 30 day cycle. All Amcrest Smart Home Cloud plan changes are made via the Amcrest Smart Home app For more information on how to change your Amcrest Smart Home Cloud plan, please refer to the information provided.
  • Page 18 Update Cloud Plan Select which plan you would like to Read the provided information Choose whether you change to from the Amcrest Smart on the screen and tap "Change would like to auto renew Home cloud plans provided. Tap Plan" to continue.

  • Page 19: Microsd Card Recording

    When a microSD card is inserted into the device, all motion based recordings will be stored to it. Addition- ally, if you have a Amcrest Smart Home Cloud account, recordings will be stored both on the cloud and microSD card.

  • Page 20: App Settings

    Restore Default Settings - Restores your device to its original default settings. Reboot - This option allows you to restart your device from the Amcrest Smart Home app. Video Settings - This menu provides access to general video settings related to your device.
  • Page 21 This is not the password for on the Save icon ( ) when for your device. your Amcrest Smart Home finished. To exit, tap on the account, it is the password to back arrow ( < ) to exit the The thumbnail can be default, access your device.

  • Page 22: Motion Detection Overview

    Amcrest Smart Home devices allow you to view motion detection recordings locally, using a microSD card (sold separately) or via Amcrest Smart Home cloud which is a cloud based service where you can remotely view and store motion detection recordings.
  • Page 23 This setting is only available in the Amcrest Smart Home app and will not function in other apps or services. Once this setting is activated only human figures or features will be detected and reported by the camera.
  • Page 24 However, for more information on how to set a motion schedule, please refer to the information provided below. Tap on "Add Schedule". Tap on the day of the week Log into your Amcrest Smart you wish to modify. If you are Home app and access the setting a schedule for multiple Motion Detection menu.
  • Page 25 Tap on the “Save” button to save A blue check mark will be your motion schedule. The motion displayed next to the active schedule is now applied to your days. device. Tap the back arrow ( < ) to exit. Tap the back arrow ( <...
  • Page 26 Set Regions Setting motion detection regions allows you to customize activity zones for motion detection areas. This helps to block out and avoid false motion events and is useful for blocking out areas such as trees, bushes, or other areas to help increase the efficiency if your camera’s motion detection abilities. To set a motion detection region, tap on "Clear Zone".
  • Page 27 "Push Notification" events you can based Amcrest Smart app and using the Amcrest Smart menu. You will notice on device in the Devices tap on the Account menu.
  • Page 28 Tap on “Repeat” to A blue check mark will Tap on Save. The continuous record- choose which days be displayed next to ing schedule is now of the week you the active days. applied to your device. would like the continuous schedule Tap the back arrow ( <...
  • Page 29 Share Device Device sharing allows you to add specific Amcrest Smart Home users to share the live feed of your added device. When you add a shared user, the shared user will have access to your camera and features such as live viewing, recording, playback, and two-way audio.
  • Page 30 Removing a Shared Device Removing a shared device from your account will revoke sharing permissions for added shared users. You can remove a shared user in the Shared Device menu. Access the Shared Device menu and locate the shared user on your device.
  • Page 31 If you are setting up your device in a new location, or on another network, it is you will need to first remove the device from your Amcrest Smart Home account, perform a factory reset, and add as a new device.
  • Page 32 Reboot The reboot option allows you to reboot your device from the Amcrest Smart Home app. To access the Reboot option, tap on the settings icon ( ) on the live view screen. Tap on the Reboot option and tap “Yes” to continue.
  • Page 33 Please also make sure that the Email Notification and Email Snapshot toggle switches are enabled in the motion detection menu. For more information on how to setup email alerts using the Amcrest Smart Home app, refer to the information provided below.
  • Page 34 Please make sure the camera is powered on while performing a factory reset. For more information on how to factory reset your device, please refer to the information provided below: Note: It is highly recommended to delete your device from your Amcrest Smart Home account before performing a factory reset.

  • Page 35: Events Menu

    Events Menu The events menu provides quick access to system and device related security and system alerts. The security alerts menu provides information on how many push notifications were sent, per device, per day and provides a way to view each notification that was sent within a 7 day period. The system notification menu retains notifications provided by the developer.

  • Page 36: Account Menu

    For more information on the options available in the account menu, please refer to the information provided below. To access the Account menu, open the Amcrest Smart Home app and log into your account.
  • Page 37 Amcrest Smart Home device manually recorded snap- the cloud recordings interface. into Alexa. This is possible by shots or videos. Use the...
  • Page 38 The push notification toggle switches located in the account menu enable and disable push notifications for every device connected to your Amcrest Smart Home account. A push notification schedule can also be setup to allow the app only to send push notifications during a specific time during the day.
  • Page 39 There are 4 detection and call tones if you tion. There are 4 tones to tones to choose from, select have an Amcrest Wi-Fi Video choose from, select a tone a tone to save it to your doorbell. to save it to your account.
  • Page 40 The fingerprint verification option allows you to set a fingerprint authentication that will allow you to log into your Amcrest Smart Home app using your fingerprint. Please note, this option will only be applicable to smartphone devices that have fingerprint capabilities.

  • Page 41: Adding To An Amcrest Nvr/Dvr

    DVR or NVR. The DVR or NVR must be connected to the same network as the Amcrest Smart Home device for this to work. The device you are adding must be added to the Amcrest Smart Home app first before adding it to your device.

  • Page 42: Adding To Amcrest View Pro

    Amcrest Smart Home device to the Amcrest View Pro app will result in only live view being available and must be set up first using the Amcrest Smart Home app. If you would like to view your Amcrest Smart Home devices using the Amcrest View Pro app, please refer to the information provided below.

  • Page 43: Adding To Blue Iris

    Adding to Blue Iris Amcrest Smart Home devices, such as the ASH21, can connect and record to Blue Iris. This is possible by obtaining the IP address of the camera and entering the applicable RTSP information into the software. The device must be set up first using the Amcrest Smart Home app before adding it to any additional software.

  • Page 44: Adding To Amcrest Surveillance Pro

    The device must be set up first using the Amcrest Smart Home app before adding it to any additional software. The camera and the computer you are using must be on the same network during setup. For more information on adding your camera into Amcrest Surveillance Pro, please refer to the information provided below.

  • Page 45: Troubleshooting

    If the SSID for your Wi-Fi network is not pulling up in the app when attempting to add your Amcrest Smart Home device, close the app completely then power your mobile device off and back on again allowing it to restart.

This manual is also suitable for:

Smarthome ash21-b

Table of Contents