Soleus Air SG-WAC-12HCE Operating Instructions Manual
Soleus Air SG-WAC-12HCE Operating Instructions Manual

Soleus Air SG-WAC-12HCE Operating Instructions Manual

Electronic heat & cool window a/c
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Model
SG-WAC-12HCE
Electronic Heat & Cool Window A/C
Operating Instructions

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Summary of Contents for Soleus Air SG-WAC-12HCE

  • Page 1 Model SG-WAC-12HCE Electronic Heat & Cool Window A/C Operating Instructions...
  • Page 2: Important Safety Instructions

    Thank you for choosing a Soleus Air powered by Gree Air Conditioner. This owner’s manual will provide you with valuable information necessary for the proper care and maintenance of your new product. Please take a few moments to thoroughly read the instructions and familiarize yourself with all the operational aspects of your new air conditioner.
  • Page 3: Electrical Requirements

    1. Plug power cord into a grounded 3 prong outlet 2. Press RESET (on some units a green light will turn on). 3. Press the TEST Button, the circuit should trip and cut all power to the air conditioner (on some units a green light may turn off.
  • Page 4: Parts List

    Pencil • Level • Socket Wrenches • Phillips Head Screwdriver • Non-Hardware Packing List • Window Air Conditioner • AAA Batteries (2) • Top Mounting Rail • Foam Top Mounting Rail Seal Strip • Accordion Panels (2) • Side Retainer (2) •...
  • Page 5: Specifications

    Plug Type DISCLAIMER ALL INFORMATION AND THE TECHNICAL SPECIFI- CATIONS PRESENTED IN THIS USER’S MANUAL ARE THE PRESENTATION OF THE MANUFAC- TURER. SOLEUS INTERNATIONAL HAS NOT CON- DUCTED INDEPENDENT TEST TO THE INFORMA- TION AND THE SPECIFICATIONS PRESENTED HEREWITHIN. Model 22.625 x 15.375 x 24...
  • Page 6: Window Preparation

    Storm Window Requirements A storm window frame will not allow the air conditioner to tilt properly which in turn will keep it from draining properly. To adjust for this, attach a board or piece of wood to the sill. The board or wood piece should have a depth of at least 1 1/2”.
  • Page 7 3. Locate the four faceplate screws and remove. These screws will need to be re-installed prior to mounting the air con- ditioner (FIG. 2 above) 4. After removing the screws, gently pull away the faceplate from the air conditioner cabinet (FIG. 3 & 4). FIG. 3 FIG.
  • Page 8 INSTALLATION & ASSEMBLY INSTRUCTIONS - WINDOW MOUNTING REMOVE CHASSIS 6. Remove the shipping screws from the top of the unit and the sides of the cabinet if installed (FIG 6 & 7). FIG. 6 FIG. 7 7. Hold the cabinet while pulling on the base handle to carefully remove the unit. Do not pull or lift near the top of the unit (FIG 8).
  • Page 9 ASSEMBLY & INSTALLATION (CONT.) Top Angle Rail and Side Bracket Installation 1. Place the air conditioner on a hard flat surface. 2. Locate the foam gasket and top angle rail 3. Attach the foam gasket to the top angle. 4. Install top angle side to cabinet rail using the #10 3/8”...
  • Page 10: Extend The Accordion Panels

    ASSEMBLY & INSTALLATION (CONT.) Extend the Accordion Panels 1. Carefully raise the window to expose the accordion panel and panel frame. Loosen the locking screws so the accordion panels slide easily. Pre-drill 3/32” holes if needed. 2. Extend each panel to completely fill the width of the window.
  • Page 11: Thru-The-Wall Installation

    NOTE: Consult local building codes prior to installation and/or a qualified carpenter. Select the Wall Location This air conditioner has a slide-out chassis, so that it can be installed through an outside wall as specified below: MAX WALL THICKNESS: 10.5”...
  • Page 12 SG-WAC-12HCE FIG. 2 Prepare and Install the Cabinet 1. Slide the chassis from the cabinet. Refer back to the REMOVE CHASSIS instructions and FIG.
  • Page 13: Masonry Construction

    ASSEMBLY & INSTALLATION - THRU-THE-WALL (CONT.) Refer to the SUPPORT BRACKET ASSEMBLY in the WINDOW MOUNTING section to assemble the support brackets. A wooden strip nailed to the outside wall should be used in conjunction with the angled sill support brack- ets.
  • Page 14: Using Your Air Conditioner

    Increase Fan Speed Saver, Heat, and Fan only. Power Button 7. Auto-on Timer: When the air conditioner is off, it can be set to automatically turn on in 1-24 hours at the previous set mode and fan setting. To set the Auto-on Timer, press the DELAY button on the unit or remote control.
  • Page 15 Mode to Cool and the Fan to Low with the temperature set in the middle. NOTE: If the air conditioner is off and is then turned on while set to a Cool setting or if turned from a fan setting to a Cool setting, it may take approximately 3 minutes for the compressor to start and cooling to begin.
  • Page 16 Mode to Cool and the Fan to Low with the temperature set in the middle. NOTE: If the air conditioner is off and is then turned on while set to a Cool setting or if turned from a fan setting to a Cool setting, it may take approximately 3 minutes for the compressor to start and cooling to begin.
  • Page 17: Care And Cleaning

    Winter Storage To store the air conditioner when it is not in use for an extended period of time, remove it care- fully from the window according to the installation...
  • Page 18: Troubleshooting

    TROUBLESHOOTING PROBLEM The Air Conditioner will not start The Air Conditioner does not cool as it should The Air Conditioner is freezing up The Remote Control is not working POSSIBLE CAUSES The air conditioner is unplugged The fuse is blown/circuit breaker is tripped.
  • Page 19 Water collects in the base pan Digital Display reads “F1”, “F2”, or “FJ” POSSIBLE CAUSES Hot and Humid weather. The air conditioner is not correctly tilted outside. Moisture removed from the air is draining into the base pan. A sensor has failed SOLUTIONS •...
  • Page 20: Warranty

    United States. If the unit exhibits a defect in normal use, Soleus International will, at its option, either repair or replace it, free of charge within a reasonable time after the unit is returned during the warranty period.

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