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Elan HHR Integration Note

Wi-fi handheld remote control

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Model Number(s):
Minimum Core Module Version:
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O
VERVIEW AND
The ELAN HHR (Hand Held Remote) family of Handheld Remote Controls utilize instant-on WiFi
technology to provide a quick and seamless interface to an ELAN Home Control system for control of
media devices and various subsystems in the home. The HR30 model remote includes an LCD
touchscreen interface for customizable control plus adds several of the most common hard buttons found
on typical universal remotes.
Important! The HHR remotes are not compatible with controllers running versions prior to the minimum
core version listed above.
T
HR30 H
HE
ANDHELD
Wireless Connectivity: The HHR connects via 2.4 GHz Wi-Fi and can be used up to 30' from its WAP.
See the Wi-Fi connections section below for details on the HHR compatibility.
System Mode Control: The home interface may be optionally configured to provide system mode status
and control.
Current Weather and Forecast information: The home interface may be optionally configured to
display basic weather conditions and forecast information. Press the home icon on the HHR main menu
page to access the house mode and weather pages.
Lighting Control: The lighting interface can be configured to display one or more custom lighting
keypads and/or custom lighting pages on the remote interface for 2-way control of scenes or lighting
devices. Lighting scheduling is not supported on the remote interface. Press the lighting icon on the
HHR main menu page to access the lighting keypad and lighting custom pages.
Climate Control: The climate interface displays status of one or more climate zones and provides mode
and fan control plus heating and cooling set point adjustments. Scheduling and custom tabs are not
supported. Press the climate icon on the HHR main menu page to access the climate page.
Media Control: The media interface displays status of the currently selected media zone and provides an
interface for source selection and control. Press the Media hard button or the media icon on the HHR
main menu page to access the current media zone page. The interface provides metadata feedback for
supported two-way devices or customizable single or multi-page interfaces for one way device control.
Press the Rooms button on the remote to change the current zone for the remote to control. Custom
controls that are supported for use on the remotes UI are: Audio Button, Audio Keypad, Audio Keypad
Text View, Audio Mode Control, Audio Sound Adjust, Channel Favorite Button, & Static Text control. See
other limitations below.
Security Control: The Security interface will show panels and partitions and show if they are armed or
not. You can also directly arm and disarm security panels directly from the HR30.
ELAN | SpeakerCraft
| Gefen
1800 South McDowell Blvd., Petaluma CA 94954 • Toll Free: 800.472.5555 • Fax: 707.283.5901
ELAN Home Systems
HHR: HR30 Wi-Fi Handheld Remote Control
ELAN 8.2.602
Main Application Version: 1.0.0.0
Boot Version: 1.0.0.0
USB MSD Version: 1.0.0.0
08/23/2018
S
F
UPPORTED
EATURES
R
C
S
EMOTE
ONTROLS
UPPORT THE FOLLOWING FEATURES
| Furman | Niles | Panamax | Sunfire | BlueBOLT | Proficient | Xantech
Integration Note
:

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Do you have a question about the HHR and is the answer not in the manual?

Questions and answers

Dan
May 1, 2025

Remote is working, but display screen is not.

1 comments:
Mr. Anderson
May 16, 2025

The display screen on the Elan HHR remote may not be working due to the remote not being connected to a compatible ELAN system controller. The HHR does not operate as a stand-alone remote and requires a system controller for functionality. Additionally, if there is a conflict with devices using the same network port (Port 2000), such as the Spectralink Series 3640 WiFi Telephone, it can cause network drops, lockups, and battery drain, which may affect the display.

This answer is automatically generated

Summary of Contents for Elan HHR

  • Page 1 ONTROLS UPPORT THE FOLLOWING FEATURES Wireless Connectivity: The HHR connects via 2.4 GHz Wi-Fi and can be used up to 30’ from its WAP. See the Wi-Fi connections section below for details on the HHR compatibility. System Mode Control: The home interface may be optionally configured to provide system mode status and control.
  • Page 2: Installation Overview

    OSD pages. Pressing the Exit button on the touchscreen will de-activate the OSD control. Zone Settings Page: Media zones can be configured to have a zone settings page on the HHR remote. The page is customizable in the configurator and is accessed on the HHR by pressing and holding the MEDIA hard button.
  • Page 3 2. Connect to your system controller with the Configurator application. 3. Add the HHR Com device on the interface tab as shown in the Configuration Details table below. NOTE: Only one COM device is required for a system even if you have multiple HHR remotes.
  • Page 4 12. Enter your predetermined static IP address for the HHR in the HHR IP field. Note the static IP must be outside of the network DHCP range, and not currently in use by another device. If you do not know this address you will need to get it from your network administrator.
  • Page 5 21. Verify the HHR firmware is as indicated in this document header or newer. If the firmware is not the minimum from this document header, the ELAN Controller is expected to update the HR30 firmware when it is configured.
  • Page 6 The HHR has an IR Blaster at the top of the remote similar to any standard remote control. The HHR differs in that it does not store any IR codes, it only transmits IR codes as sent to it by an ELAN SC or g1 Series Controller.
  • Page 7 ELAN C ONFIGURATION ETAILS The following table provides settings used in the ELAN Configurator. Please refer to the Configurator Reference Guide for more details. “<Select>” Select the appropriate item from the list (or drop-down) in the Configurator. “<User Defined>”, etc.
  • Page 8 The access point MUST also allow connections from 802.11g devices. What encryption types are NOT supported. These options are not supported because the radio module in the HHR doesn’t implement them. 1) 64 bit WEP 2) WPA-PSK + AES...
  • Page 9 Below are some basic guidelines for HHR Wi-Fi configuration. This information is for reference only and is provided to try to help if you are having trouble with the radio encryption configuration on a router or WPA Mode Cipher Type...
  • Page 10 Verify the remote is within 30’ of the AP iii. Verify the IP address that the HHR is set to is a valid address on your network and is outside of the DHCP range. iv. Verify your computer can connect to the controller while it is connected to the AP.
  • Page 11: Common Mistakes

    If you see an error message, verify all the Wi-Fi settings and repeat the remote configuration. 3. HHR USB not connecting. There may be issues with USB connections to ELAN Configurator when running on a MAC with an emulated windows environment. Use a Windows PC for reliable USB connection to the HHR.
  • Page 12 2. Heavy traffic may affect download times When a download to an HHR is in progress, the amount of traffic on the Wireless Router / Access Point may affect the download times. Under extremely heaving traffic, downloads may fail and will be restarted.
  • Page 13 4. Roaming – having two or more Access Points If there are two or more Access Points, the HHR will connect to the Access Point with the strongest signal (usually the closest one). The only exception to this is if there is heavy traffic on the closest Access Point, the HHR may connect to the next closest (strongest signal) Access Point.

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Hr30