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Guarantee
Guarantee certificate (UK)
Without prejudice to any claim the user (customer)
may have in relation to the dealer or retailer, the
customer shall be granted a manufacturer's Guar-
antee under the conditions set out below:
• In the case of new devices and their compo-
nents exhibiting defects resulting from manufac-
turing and/or material faults within 24 months of
purchase, Siemens shall, at its own option and
free of charge, either replace the device with an-
other device reflecting the current state of the
art, or repair the said device. In respect of parts
subject to wear and tear (including but not limit-
ed to, batteries, keypads, casings, small parts
on casings, protective coverings where included
in the scope of delivery), this warranty shall be
valid for six months from the date of purchase.
• This Guarantee shall be invalid if the device de-
fect is attributable to improper treatment and/or
failure to comply with information contained in
the user manuals.
•
This Guarantee shall not apply to or extend to
services performed by the authorised dealer or
the customer themselves (e.g. installation, con-
figuration, software downloads). User manuals
and any software supplied on a separate data
medium shall be excluded from the Guarantee.
• The purchase receipt, together with the date of
purchase, shall be required as evidence for in-
voking the Guarantee. Claims under the Guar-
antee must be submitted within two months of
the Guarantee default becoming evident.
• Ownership of devices or components replaced
by and returned to Siemens shall vest in
Siemens.
• This Guarantee shall apply to new devices pur-
chased in the European Union. For Products
sold in the United Kingdom the Guarantee is is-
sued by Siemens plc, Siemens House, Oldbury,
Bracknell, Berkshire, RG12 8FZ.
• Any other claims resulting out of or in connec-
tion with the device shall be excluded from this
Guarantee. Nothing in this Guarantee shall at-
tempt to limit or exclude a Customers Statutory
Rights, nor the manufacturer's liability for death
or personal injury resulting from its negligence.
• The duration of the Guarantee shall not be ex-
tended by services rendered under the terms of
the Guarantee.
• Insofar as no Guarantee default exists, Siemens
reserves the right to charge the customer for re-
placement or repair.
• The above provisions does not imply a change
in the burden of proof to the detriment of the
customer.
To invoke this Guarantee, please contact our
online support on the Internet
www.siemens.com/
mobilephonescustomercare
or the Siemens telephone service. The relevant
number is to be found in the accompanying user
guide.
Guarantee
41
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