Guarantee Certificate (Irl) - Siemens C65 User Manual

Siemens c65: user guide
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Guarantee certificate (IRL)

Without prejudice to any claim the user (cus-
tomer) may have in relation to the dealer or
retailer, the customer shall be granted a
manufacturer's Guarantee under the condi-
tions set out below:
• In the case of new devices and their com-
ponents exhibiting defects resulting from
manufacturing and/or material faults within
24 months of purchase, Siemens shall, at
its own option and free of charge, either
replace the device with another device
reflecting the current state of the art, or
repair the said device. In respect of parts
subject to wear and tear (including but not
limited to, batteries, keypads, casing), this
warranty shall be valid for six months from
the date of purchase.
• This Guarantee shall be invalid if the
device defect is attributable to improper
care or use and/or failure to comply with
information contained in the user manuals.
In particular claims under the Guarantee
cannot be made if:
• The device is opened (this is classed as
third party intervention)
• Repairs or other work done by persons not
authorised by Siemens.
• Components on the printed circuit board
are manipulated
• The software is manipulated
• Defects or damage caused by dropping,
breaking, lightning or ingress of moisture.
This also applies if defects or damage was
caused by mechanical, chemical, radio
interference or thermal factors (e.g.:
microwave, sauna etc.)
• Devices fitted with accessories not author-
ised by Siemens
• This Guarantee shall not apply to or
extend to services performed by the
authorised dealer or the customer them-
Guarantee certificate (IRL)
selves (e.g. installation, configuration,
software downloads). User manuals and
any software supplied on a separate data
medium shall be excluded from the Guar-
antee.
• The purchase receipt, together with the
date of purchase, shall be required as evi-
dence for invoking the Guarantee. Claims
under the Guarantee must be submitted
within two months of the Guarantee
default becoming evident.
• Ownership of devices or components
replaced by and returned to Siemens shall
vest in Siemens.
• This Guarantee shall apply to new devices
purchased in the European Union. For
Products sold in the Republic of Ireland the
Guarantee is issued by Siemens Ireland
Limited, Ballymoss Road, Sandyford
Industrial Estate, Dublin 18 - The Republic
of Ireland.
• Any other claims resulting out of or in con-
nection with the device shall be excluded
from this Guarantee. Nothing in this Guar-
antee shall attempt to limit or exclude a
Customers Statutory Rights, nor the man-
ufacturer's liability for death or personal
injury resulting from its negligence.
• The duration of the Guarantee shall not be
extended by services rendered under the
terms of the Guarantee.
• Insofar as no Guarantee default exists,
Siemens reserves the right to charge the
customer for replacement or repair.
• The above provisions does not imply a
change in the burden of proof to the detri-
ment of the customer.
To invoke this Guarantee, please contact the
Siemens helpdesk on 1850 777 277. This
number is also to be found in the accompa-
nying user guide.
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