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Troubleshooting
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If you press the APM button and select the mode where the Optical drive is OFF,
the optical drive powers off. To power it on, press the optical drive eject button or
Fn+F2 keys.
Trouble with the Hard Disk
Why can't I read or write data to/from the hard disk?
•
Confirm the drive and file names are correct.
•
Confirm the hard disk has sufficient free space.
Trouble with Communications
Why can't I communicate through the built-in modem?
•
Confirm the telephone line is properly connected to the modem jack.
•
Confirm the dial setting (pulse or tone) of Windows XP and/or communication
software is matched with the telephone line.
•
If you set your connection status using the New Connection Wizard, check the Use
dialing rules in the Properties dialog box of that connection status. (Refer to the
Internet Connection section on page 4-21.)
•
Confirm the country/region setting is appropriate.
•
Confirm the network configuration is appropriate.
•
Confirm the user name or password is correct.
•
Confirm the COM port in the communication software is set appropriately.
•
Disable system standby and system hibernate.
•
If an unusual device is attached to the line you are connecting to, the modem may
not function properly. Remove the device or contact the dealer of the device.
•
If your computer is connected to a PBX, consult the PBX maintenance staff or its
service company. If the electric characteristics of your PBX are different from
those of a regular analog line, the modem will not function properly. If you connect
the modem to a digital PBX, both the modem and the PBX may be damaged.
Why is the access speed so slow?
•
Set the APM button to the max power mode and then, select 100% for the CPU
performance. (See the Using the Advanced Power Management Button section on
page 2-9.)
T-8
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