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T
R O U B L E S H O O T I N G
Identifying DVD Problems
Problem
Disc does not play.
5.1 channel sound is not being
reproduced.
The
icon appears on screen.
Disc Menu doesn't appear.
Playback mode differs from the
Setup Menu selection.
The screen ratio can not be
changed.
No audio.
If you experience other problems.
Possible Solution
Ensure that the disc is installed with the label side
facing up.
Check the region number of the DVD.
This player cannot play CD-ROMs, DVD-ROMs,
CD-R, etc. Insert a DVD, a VIDEO-CD or a CD.
5.1 channel sound is reproduced only when the fol-
lowing conditions are met. :
1) The DVD player is connected with the proper
amplifier.
2) The disc is recorded with 5.1 channel sound.
•Check whether the disc being played has the
"Dolby 5.1 ch" mark on the outside.
•Check if your audio system is connected and
working properly.
The features or action cannot be completed at this
time because :
1) The DVD' s software restricts it.
2) The DVD' s software doesn't support the feature
(e.g., angles).
3) The feature is not available at the moment.
4) You've requested a title or chapter number or
search time that is out of range.
Check if the disc has a Menu.
Some of the functions selected in the Setup Menu
may not work properly if the disc is not encoded
with the corresponding function.
The Screen Ratio is fixed on your DVDs.
Make sure you have selected the correct Digital
Output in the Audio Options Menu.
Go to the contents and find the section of the
instruction book that contains the explanations
regarding the current problem, and follow the pro-
cedure once again.
If the problem still cannot be solved, please contact
your nearest authorized service center.
C
S
: T
HAPTER
IX
ROUBLESHOOTING
6.2
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