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PTZOptics 20X USB (GEN-2)
User Manual
Model Nos: PT20X-USB-GY-G2 & PT20X-USB-WH-G2
V1.2
(English)
Please check PTZOPTICS.com for the most up to date version of this document
Rev 1.2 6/18

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Summary of Contents for PTZ Optics PT20X-USB-WH-G2

  • Page 1 PTZOptics 20X USB (GEN-2) User Manual Model Nos: PT20X-USB-GY-G2 & PT20X-USB-WH-G2 V1.2 (English) Please check PTZOPTICS.com for the most up to date version of this document Rev 1.2 6/18...
  • Page 2 Preface Thank you for using the USB 3.0 HD Video Conferencing Camera. This manual introduces the function, installation and operation of the HD camera. Prior to installation and usage, please read the manual thoroughly. Note: Minimum USB 3.0 System Requirements: i3 Quad-Core (Recommended: i5 Quad Core or better) Precautions This product can only be used in the specified conditions in order to avoid any damage to the camera:...
  • Page 3: Table Of Contents

    Table of Contents Supplied Accessories ··································································································· 1 Notes ······················································································································ 1 Quick Start ··············································································································· 2 Features ··················································································································· 4 Product Specifications ·································································································· 5 Main Unit ················································································································· 7 IR Remote Controller ··································································································· 8 Using the IR Remote Controller ····················································································· 10 Dimensional Drawings ································································································ 13 RS-232 Interface ·······································································································...
  • Page 4: Supplied Accessories

    Supplied Accessories When you unpack your camera, check that all the supplied accessories are included: ⚫ Camera ........1 ⚫ AC Power Adaptor ....1 ⚫ Power Cord ......1 ⚫ USB 3.0 AB Cable ....1 ⚫ RS232 Cable ......1 ⚫...
  • Page 5: Quick Start

    Quick Start Step 1. Please check that all connections are correct before powering on the camera. Page 2 of 57 Rev 1.2 6/18...
  • Page 6 Step 2. Set the system select (rotary) switch for your desired USB and HDMI video output resolution and frame rate. For many applications, setting 0 (1080p-60) will provide the best overall performance. For highest possible resolution, use setting 0 (1080p-60) or 6 (1080p-30), however your actual realized frame rate may be limited to a lower value than 30 fps by your software and/or network connection.
  • Page 7: Features

    Features 1. Supports UVC compatible USB 3.0 transmission, the highest rate up to 5Gbps, ensuring real-time lossless HD data transmission. 2. Supports simultaneous USB 3.0, HDMI and IP network streaming up to 1080p-60. 3. Supports non-simultaneous CVBS (composite video) output via RCA connector (480i or 576i). 4.
  • Page 8: Product Specifications

    Product Specifications Model PT20X-USB-GY-G2 and PT20X-USB-WH-G2 Type PTZ Optics USB 3.0 HD 1080p Color Video Camera (GEN 2) Features 1080p/60, 1080p/50, 1080i/60,1080i/50, 1080p/30, 1080p/25, 720p/60, 720p/50, 720p/30, 720p/25 Video System CVBS: 480i, 576i Sensor Panasonic 1/2.7", CMOS, Total Pixels: 2.12M, Effective Pixels: 2.07M...
  • Page 9 1x RJ45 IP 10/100/1000 Ethernet Port 1x CVBS: 3.5mm jack, 1Vp-p, 75Ω (requires adapter cable to connect to standard RCA input) SD Output Network Interface and Output 1x RJ45: 10M/100M/1000M Adaptive Ethernet port 1-ch 3.5mm audio interface, LINE IN (embedded on IP Stream & USB 3.0 only) Audio Input 1x RS-232 In: 8pin Mini-DIN, Max Distance: 30m Protocols: VISCA/Pelco-D/Pelco-P...
  • Page 10: Main Unit

    Main Unit 1. Audio LINE IN Interface (embeds in IP Stream & USB ) 7. Power switch 2. CVBS (composite video SD) Interface 8. DC 12V power jack 3. System select dial (resolution) 9. HDMI 1.3 (Digital Video Output) 4. RS485 jack 10.
  • Page 11: Ir Remote Controller

    IR Remote Controller 1. Standby Button Press this button to enter standby mode. Press it again to enter normal mode. NOTE: Power consumption in standby mode is approximately half of the normal mode. 2. Position Buttons To set preset or call preset. 3.
  • Page 12 10. Camera Address Select Buttons Press the button corresponding to the camera which you want to operate with the remote controller. 11. # Button For multiple function. 12. Multiple Function Buttons Function 1. Set camera IR address Press 3 keys contiguously can set camera IR address as follow: [*] + [#] + [F1]: Address 1 [*] + [#] + [F2]: Address 2 [*] + [#] + [F3]: Address 3...
  • Page 13: Using The Ir Remote Controller

    Using the IR Remote Controller When the camera is operational, you can use the remote 2. Zoom Control controller to perform panning, tilting, zooming and focusing, as well as store and call back preset positions. Button Instructions: 1. In these instructions, ‘press the button’ means to press and release.
  • Page 14 6. Presets - Setting and Clearing Press and hold the FOCUS [FAR] or FOCUS [NEAR] button, allows for continuous adjustment, stopping as soon as the button is released. 4. BACKLIGHT. L/R SET and P/T RST Controls Reverse Pan controls direction: Press and hold [L/R SET] button while pressing [1] aka [STD] button for normal pan controls.
  • Page 15 7. Recalling Presets 9. Camera IR Address Set Press 3 buttons in the sequence shown below to set/change the camera’s IR address. This allows up to 4 cameras to be controlled from the same IR remote control. Be sure that only one camera is picking up the IR signal Pressing any of the numeric buttons [0-9] directly will when you perform this function.
  • Page 16: Dimensional Drawings

    Dimensional Drawings (mm) Page 13 of 57 Rev 1.2 6/18...
  • Page 17: Rs-232 Interface

    RS-232 Interface Camera PC/Controller DB-9 1.DTR 1.CD 2.DSR 2.RXD 3.TXD 3.TXD 4.GND 4.DTR 5.RXD 5.GND 6.GND 6.DSR 7.IR OUT 7.RTS 8.NC 8.CTS 9.RI For Control Daisy Chain Camera Camera Mini DIN Function 1.DTR 1.DTR 2.DSR 2.DSR 3.TXD 3.TXD 4.GND 4.GND 5.RXD 5.RXD 6.GND...
  • Page 18 Serial Communication Control In default working mode, the camera is able to connect to a VISCA controller with an RS232C serial interface. ➢ RS232 Communication Control The camera can be controlled via RS232. The parameters of RS232C are as follows: Baud rate: 2400, 4800 or 9600 bps.
  • Page 19: Visca Commands

    VISCA Command List Part 1: Camera-Issued Messages ACK/Completion Message Function Command Command Packet Comments z0 4y FF Returned when the command is accepted. ACK/Completion (y: Socket No.) Messages z0 5y FF Completion Returned when the command has been executed. (y: Socket No.) z = Camera Address + 8 Error Messages Function...
  • Page 20 Part 2: Camera Control Commands Command Function Command Packet Comments AddressSet Broadcast 88 30 01 FF Address setting IF_Clear Broadcast 88 01 00 01 FF I/F Clear 8x 01 04 00 02 FF CAM_Power Power ON/OFF 8x 01 04 00 03 FF Stop 8x 01 04 07 00 FF Tele(Standard)
  • Page 21 Full Auto 8x 01 04 39 00 FF Automatic Exposure mode Manual 8x 01 04 39 03 FF Manual Control mode CAM_AE Shutter priority 8x 01 04 39 0A FF Shutter Priority Automatic Exposure mode Iris priority 8x 01 04 39 0B FF Iris Priority Automatic Exposure mode Bright 8x 01 04 39 0D FF...
  • Page 22 Manual 8x 01 04 05 02 FF Sharpness Manual Reset 8x 01 04 02 00 FF CAM_Aperture(sharp 8x 01 04 02 02 FF Aperture Control ness) Down 8x 01 04 02 03 FF Direct 8x 01 04 42 00 00 0p 0q FF pq: Aperture Gain 8x 01 04 63 00 FF CAM_PictureEffect...
  • Page 23 High 8x 01 04 58 01 FF CAM_AFSensitivity Normal 8x 01 04 58 02 FF AF Sensitivity High/Normal/Low 8x 01 04 58 03 FF CAM_SettingReset Reset 8x 01 04 A0 10 FF Reset Factory Setting CAM_Brightness Direct 8x 01 04 A1 00 00 0p 0q FF pq: Brightness Position CAM_Contrast Direct...
  • Page 24 Part 3: Query Commands Inquiry Command List Command Command packed Inquiry Packet Comments y0 50 02 FF CAM_PowerInq 8x 09 04 00 FF y0 50 03 FF Off(Standby) y0 50 04 FF Internal power circuit error CAM_ZoomPosInq 8x 09 04 47 FF y0 50 0p 0q 0r 0s FF pqrs: Zoom Position CAM_FocusAFMode...
  • Page 25 y0 50 02 FF Auto Sharpness CAM_ApertureModeI 8x 09 04 05 FF y0 50 03 FF Manual Sharpness nq(Sharpness) CAM_ApertureInq(Sh 8x 09 04 42 FF y0 50 00 00 0p 0q FF pq: Aperture Gain arpness) y0 50 02 FF CAM_PictureEffectM 8x 09 04 63 FF odeInq...
  • Page 26 y0 50 0C FF y0 50 0D FF y0 50 0E FF y0 50 02 FF IR_Receive 8x 09 06 08 FF y0 50 03 FF ww: Pan Max Speed Pan-tiltMaxSpeedInq 8x 09 06 11 FF y0 50 ww zz FF zz: Tilt Max Speed y0 50 0w 0w 0w 0w wwww: Pan Position...
  • Page 27 y0 50 02 FF Block Inquiry Command List Command Command packed Inquiry Packet Comments uuuu: Zoom Position y0 50 0u 0u 0u 0u 00 00 0v 0v CAM_LensBlockInq 8x 09 7E 7E 00 FF vvvv: Focus Position 0v 0v 00 0w 00 FF w.bit0: Focus Mode 1: Auto 0: Manual pp: R_Gain qq: B_Gain...
  • Page 28: Visca Over Ip Commands

    VISCA over IP Command List Command Function Command Packet Comments Stop 81 01 04 07 00 FF Tele (Standard) 81 01 04 07 02 FF Wide (Standard) 81 01 04 07 03 FF CAM_Zoom p = (low) – 7 (high) Tele (Variable) 81 01 04 07 2p FF Wide (Variable)
  • Page 29 Reset 81 01 04 0B 00 FF 81 01 04 0B 02 FF Iris Setting CAM_Iris Down 81 01 04 0B 03 FF Direct 81 01 04 4B 00 00 p q FF pq: Iris Position Reset 81 01 04 0A 00 FF Default Shutter Setting 81 01 04 0A 02 FF CAM_Shutter...
  • Page 30 81 01 04 A4 00 FF Flip-H 81 01 04 A4 01 FF CAM-Flip Single Command For Video Flip Flip-V 81 01 04 A4 02 FF Flip-HV 81 01 04 A4 03 FF CAM_SettingSave Save 81 01 04 A5 10 FF Save Current Setting High 81 01 04 A9 00 FF...
  • Page 31 90 50 0B FF Iris Priority (AAE) 90 50 0D FF Bright CAM_ShutterPosInq 81 09 04 4A FF 90 50 00 00 0p 0q FF pq: Shutter Position CAM_IrisPosInq 81 09 04 4B FF 90 50 00 00 0p 0q FF pq: Iris Position CAM_BrightPosInq 81 09 04 4D FF...
  • Page 32 CAM_ColorGainInq 81 09 04 49 FF 90 50 00 00 00 0p FF p: Color Gain setting 0h (60%) to Eh (200%) 90 50 0w 0w 0w 0w wwww: Pan Position CAM_PanTiltPosInq 81 09 06 12 FF 0z 0z 0z 0z FF zzzz: Tilt Position CAM_GainLimitInq 81 09 04 2C FF...
  • Page 33 Pelco-D Protocol Command List Function Byte1 Byte2 Byte3 Byte4 Byte5 Byte6 Byte7 0xFF Address 0x00 0x08 Pan Speed Tilt Speed Down 0xFF Address 0x00 0x10 Pan Speed Tilt Speed Left 0xFF Address 0x00 0x04 Pan Speed Tilt Speed Right 0xFF Address 0x00 0x02...
  • Page 34 Pelco-P Protocol Command List Function Byte1 Byte2 Byte3 Byte4 Byte5 Byte6 Byte7 Byte8 0xA0 Address 0x00 0x08 Pan Speed Tilt Speed 0xAF Down 0xA0 Address 0x00 0x10 Pan Speed Tilt Speed 0xAF Left 0xA0 Address 0x00 0x04 Pan Speed Tilt Speed 0xAF Right 0xA0...
  • Page 35: Menu Setting

    Menu Settings 1. MENU EXPOSURE Press the [MENU] button to display the main menu on the Mode Auto screen. Use the arrow button to move the cursor to the ExpCompMode item to be set. Press the [HOME] button to enter the Backlight corresponding sub-menu.
  • Page 36 DRC: Dynamic Range Control Strength, Optional items: RG: Red gain. Optional items: 0~255(Effective only in 0 ~ 8. Manual mode) Bright: Intensity control, Optional items: 00~17. BG: Blue gain. Optional items: 0~255 (Effective only in Bright mode) (Effective only in Manual mode) Iris: Aperture value.
  • Page 37 Center, Bottom Luminance: Brightness adjustment. Optional items: AF-Sense: Automatic focusing sensitivity options, 0 ~ 14 Optional items: Low, Normal, High Contrast: Contrast adjustment. Optional items: 0 ~ 14 L/R Set: Reverse pan controls, Optional items: STD, Sharpness: Sharpness adjustment. Optional items: Auto, 0 ~ 15 Image Freeze: Enables image freeze, Optional items: Off,...
  • Page 38 7. SETUP Optional items: Serial, Paral (parallel) Move the cursor to the Setup item in the main menu and Baudrate: Serial port baud rate. Optional items: 2400, press [HOME] button, SETUP menu appears, as shown in 4800, 9600 the following figure. 8.
  • Page 39: Network Connection

    Network Connection 1. Operating Environment Operating System: Windows 2000/2003/XP/Vista/7/8.1/10 Network Protocol: TCP/IP Client PC: P4/128M RAM/40G HD/ support for scaled graphics card, support for DirectX8.0 or more advanced version. 2. Equipment Installation 1) Connect camera to your network via a CAT5 or CAT6 patch cable or directly to your PC via a CAT5 or CAT6 crossover cable.
  • Page 40 Picture 1.1 Direct connections via “cross-over” network cable Picture 1.2 Connections to LAN via patch cable to LAN wall jack or LAN switch Page 37 of 57 Rev 1.2 6/18...
  • Page 41 Setting up a Network Video Stream with the PTZOptics camera (Also see information on camera web information in the following section) 1. The first thing you are going to want to do to get your camera up and streaming on your network is to connect your camera to power, to an active network port on your network and finally to power the camera on.
  • Page 42 You should now be able to set your cameras IP address to one in the range of your network. You should be able to leave the subnet mask alone, unless you are configuring the camera for use across (example: 192.168.111.1) (Note that in more complex network environments you may have to request a “STATIC IP”...
  • Page 43 The main thing to note about the IP interface is that all adjustments will occur on the IP stream only. It will not affect the HDMI, SDI or USB connections of the camera. In addition, presets set in the IP interface will not be the same as the IR remote presets and vice-versa.
  • Page 44 EXTRAS 1. Discovering your Network IP range. NOTE: Changing your IP address without talking to your network admin could lead to conflicts with your network. If you change your address to one that is already is use it will cause communication problems.
  • Page 45 Camera Web Interface Homepage introduction 1.1 Home Page All pages include 2 areas: On the left is the menu and camera control On the right is real time monitoring - displaying video image and the Parameter settings 1.2 Video viewing window Click “Live”...
  • Page 46 1.3 PTZ Control 1) Pan and Tilt control: Up, Down, Left and Right arrows and the home button allow you to manual drive the camera to the desired position. 2) Zoom: Zoom in and Zoom out buttons allow for wide or narrow (tele) views of the space. 3) Focus: Focus In and Focus Out buttons allow for fine manual focus adjustment if the camera has any problems autofocusing on a difficult object.
  • Page 47 1.4 Language selection Click either “Russian”, “Chinese” or “English” to change the language of the menu. Media 2.1 Video Setup Click "Video". The streaming parameters may now be set in the right side area. The camera can send 2 simultaneous streams. For example, you can send one stream in HD and one in SD so that both PCs and phones may have their own stream resolution.
  • Page 48 to ‘On’ will override and lockout other video settings). Video format Supports 50HZ(PAL) and 60HZ(NTSC) and Dial Priority (see rotary dial on camera) formats. 60Hz is used for North America. Video Coding You must select both Encode Protocol and Encode Level for H.264. Camera streaming supports either H.264 - with choice of “baseline”, “mainprofile”...
  • Page 49 2.2 Image Setup Click “Image”. The image parameters may now be set in the right side area. Brightness Image brightness 0-14. Use the slider control. The box on the right shows the corresponding numerical value. The Default setting is 7. Saturation Color Saturation 0-14.
  • Page 50 Flip & Mirror the “Flip” box to invert the image vertically for a ceiling mount. Check the “Mirror” box to invert the Check image horizontally. The default setting is unchecked. Apply, Cancel and Default Buttons After adjusting the parameters, press the "Apply" button to save settings. Press the "Cancel" button to cancel the adjustment of the parameters.
  • Page 51 Apply and Cancel Buttons After modifying the parameters, press the "Apply" button to save. Press the "Cancel" button to leave settings unchanged. 2.4 System Settings Click “System”. The system parameters may now be set in the right side area. Initialize Work Mode: RTSP (Real Time Streaming Protocol) is the only streaming protocol currently supported.
  • Page 52 LAN Settings IP settings for the device can be set here using either static (fixed) or DHCP (dynamic) addressing as selected from the drop down list. The Default the IP address of the camera is 192.168.100.88. The MAC address can be modified but should be left as set by the factory.
  • Page 53 Port Settings While the IP address identifies the device, the camera uses multiple ports. HTTP Port: This is the port for the web application (the default http port: 80) RTSP Port: The camera supports the RTSP streaming protocol. The default port: 554. PTZ Port: Supports camera control via the TCP protocol.
  • Page 54 2.6 Device Information Click “Information” Shows the current device information, as shown below. You may change the device ID as required for your application. Page 51 of 57 Rev 1.2 6/18...
  • Page 55 Network Camera Control Protocol 1. Setup camera for IP (first see “Network Connection” section above) Control Notes: PTZ over TCP/UDP: The camera currently supports various PTZ control methods, including RS232, RS485, IR remote control, web interface, HTTP-CGI and TCP /UDP protocol. The camera includes an internal TCP server.
  • Page 56 [action] including:posset,poscall; [position number]: 0-89,100-254PTZ ON IP NETWORK TCP Protocol Method: The camera’s integrated web server supports TCP for PTZ control. The camera has an internal TCP server. There is a port configured for receiving the connection from a TCP client. The default TCP port number is 5678.
  • Page 57: Maintenance And Troubleshooting

    USB Control of Camera Connect a USB 3.0 cable from the camera to a computer’s USB3.0 port. Install the software downloaded from the downloads page at PTZOptics.com (amcap.exe) and double click the .exe to start the program (there is no installation required). From the Options Menu choose the Video Capture Filter command.
  • Page 58 ⚫ Image is shaky or vibrating. Check whether camera is mounted solidly or sitting on a steady horizontal and level surface. Check the building and any supporting furniture for vibration. Ceiling mounts are often affected by building vibration more than wall mounts. Any external vibration that is affecting the camera will be more apparent when in tele zoom (zoomed in) settings.
  • Page 59 PTZ Optics Cameras All PTZ Optics cameras utilize the UVC (USB Video Class) drivers that are built into Windows, Mac OS and Linux to stream HD video to your device via your device’s USB 3.0 port. When your device successfully recognizes the camera, your device will register the PTZ Optics as an “imaging device”.
  • Page 60 In this example, you can see the PTZ Optics model in use connected as a fully functional USB 3.0 device (PTZ Optics). If your device has not connected to or has not recognized the PTZ Optics as an imaging device (in which case, you may see a new “unknown device”, “Westbridge”...

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