Your Philips Shaver is not assembled correctly
Another reason why your shaver might not be working is that it is not assembled correctly. For
full instructions on how to reassemble your shaver, refer to your user manual.
The travel lock on your Philips Shaver is activated
Some Philips Shavers have a 'travel lock' function. If this is activated, the shaver does not turn
on. Depending on the shaver model you have, you may see a 'lock' symbol blinking on your
shaver to let you know that the travel lock is activated.
To deactivate the travel lock, press the on/off button of your shaver for three to five seconds.
Now try turning the shaver on again.
Your Philips Shaver is damaged
It is possible that your Philips Shaver is damaged to such an extent that the motor cannot run
anymore. In this case, please contact us to see how we can further help.
My Philips Shaver is making a loud noise
If your shaver is making a strange or loud noise, it is probably because it is not assembled
correctly. This can cause a rattling noise and we advise that you reassemble your shaver. For
full instructions on how to do it, refer to your user manual.