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Aristocrat Technologies MarsX Portrait Operator's Manual

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MARS X™ Portrait
Hardware Operator Manual

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Summary of Contents for Aristocrat Technologies MarsX Portrait

  • Page 1 MARS X™ Portrait Hardware Operator Manual...

  • Page 2: Important Safety Information

    This document contains confidential information that is proprietary to Aristocrat Technologies Australia Pty Ltd., its parents, affiliates, and subsidiaries. It may not be copied or disclosed to unauthorized parties. ©2022 Aristocrat Technologies Australia Pty Ltd. All rights reserved.

  • Page 3: Open Source Software

    Aristocrat Technologies Australia Pty Ltd. This document contains confidential information that is proprietary to Aristocrat Technologies Australia Pty Ltd., its parents, affiliates, and subsidiaries. It may not be copied or disclosed to unauthorized parties. ©2022 Aristocrat Technologies Australia Pty Ltd. All rights reserved.

  • Page 4: Proprietary Copyright Notice

    Science and Economic Development Canada’s license-exempt RSS(s). This document contains confidential information that is proprietary to Aristocrat Technologies Australia Pty Ltd., its parents, affiliates, and subsidiaries. It may not be copied or disclosed to unauthorized parties. ©2022 Aristocrat Technologies Australia Pty Ltd. All rights reserved.

  • Page 5: Emr Statement

    For technical assistance please contact your local service organisation. This document contains confidential information that is proprietary to Aristocrat Technologies Australia Pty Ltd., its parents, affiliates, and subsidiaries. It may not be copied or disclosed to unauthorized parties. ©2022 Aristocrat Technologies Australia Pty Ltd. All rights reserved.

  • Page 6: Introduction

    This document contains confidential information that is proprietary to Aristocrat Technologies Australia Pty Ltd., its parents, affiliates, and subsidiaries. It may not be copied or disclosed to unauthorized parties. ©2022 Aristocrat Technologies Australia Pty Ltd. All rights reserved.

  • Page 7: Additional Information

    This document contains confidential information that is proprietary to Aristocrat Technologies Australia Pty Ltd., its parents, affiliates, and subsidiaries. It may not be copied or disclosed to unauthorized parties. ©2022 Aristocrat Technologies Australia Pty Ltd. All rights reserved.

  • Page 8: Record Of Amendments

    D&D Tech Docs This document contains confidential information that is proprietary to Aristocrat Technologies Australia Pty Ltd., its parents, affiliates, and subsidiaries. It may not be copied or disclosed to unauthorized parties. ©2022 Aristocrat Technologies Australia Pty Ltd. All rights reserved.

  • Page 9: Table Of Contents

    Self-test ............................... 27 This document contains confidential information that is proprietary to Aristocrat Technologies Australia Pty Ltd., its parents, affiliates, and subsidiaries. It may not be copied or disclosed to unauthorized parties. ©2022 Aristocrat Technologies Australia Pty Ltd. All rights reserved.
  • Page 10 Glossary ......................54 This document contains confidential information that is proprietary to Aristocrat Technologies Australia Pty Ltd., its parents, affiliates, and subsidiaries. It may not be copied or disclosed to unauthorized parties. ©2022 Aristocrat Technologies Australia Pty Ltd. All rights reserved.
  • Page 11 Figure 12 - Sample Self-Test Voucher ......................41 This document contains confidential information that is proprietary to Aristocrat Technologies Australia Pty Ltd., its parents, affiliates, and subsidiaries. It may not be copied or disclosed to unauthorized parties. ©2022 Aristocrat Technologies Australia Pty Ltd. All rights reserved.
  • Page 12 Table 15 - Troubleshooting – Reset Messages ....................52 This document contains confidential information that is proprietary to Aristocrat Technologies Australia Pty Ltd., its parents, affiliates, and subsidiaries. It may not be copied or disclosed to unauthorized parties. ©2022 Aristocrat Technologies Australia Pty Ltd. All rights reserved.

  • Page 13: General Description

    This document contains confidential information that is proprietary to Aristocrat Technologies Australia Pty Ltd., its parents, affiliates, and subsidiaries. It may not be copied or disclosed to unauthorized parties. ©2022 Aristocrat Technologies Australia Pty Ltd. All rights reserved.
  • Page 14 This document contains confidential information that is proprietary to Aristocrat Technologies Australia Pty Ltd., its parents, affiliates, and subsidiaries. It may not be copied or disclosed to unauthorized parties. ©2022 Aristocrat Technologies Australia Pty Ltd. All rights reserved.

  • Page 15: Figure 1 - Mars X Portrait Egm

    RH Saddle Bag This document contains confidential information that is proprietary to Aristocrat Technologies Australia Pty Ltd., its parents, affiliates, and subsidiaries. It may not be copied or disclosed to unauthorized parties. ©2022 Aristocrat Technologies Australia Pty Ltd. All rights reserved.

  • Page 16: Keys

    This document contains confidential information that is proprietary to Aristocrat Technologies Australia Pty Ltd., its parents, affiliates, and subsidiaries. It may not be copied or disclosed to unauthorized parties. ©2022 Aristocrat Technologies Australia Pty Ltd. All rights reserved.

  • Page 17: Specifications

    Figure 2 - EGM Dimensions - Front and Side View This document contains confidential information that is proprietary to Aristocrat Technologies Australia Pty Ltd., its parents, affiliates, and subsidiaries. It may not be copied or disclosed to unauthorized parties. ©2022 Aristocrat Technologies Australia Pty Ltd. All rights reserved.

  • Page 18: Table 4 - Supply Voltage Requirements

    0-95% non-condensing This document contains confidential information that is proprietary to Aristocrat Technologies Australia Pty Ltd., its parents, affiliates, and subsidiaries. It may not be copied or disclosed to unauthorized parties. ©2022 Aristocrat Technologies Australia Pty Ltd. All rights reserved.

  • Page 19: Functional Description

    EGM configuration. This document contains confidential information that is proprietary to Aristocrat Technologies Australia Pty Ltd., its parents, affiliates, and subsidiaries. It may not be copied or disclosed to unauthorized parties. ©2022 Aristocrat Technologies Australia Pty Ltd. All rights reserved.

  • Page 20: Modes Of Operation

    This document contains confidential information that is proprietary to Aristocrat Technologies Australia Pty Ltd., its parents, affiliates, and subsidiaries. It may not be copied or disclosed to unauthorized parties. ©2022 Aristocrat Technologies Australia Pty Ltd. All rights reserved.

  • Page 21: Figure 4 - Basic Game Operation In Play Mode

    Figure 4 - Basic Game Operation in Play Mode This document contains confidential information that is proprietary to Aristocrat Technologies Australia Pty Ltd., its parents, affiliates, and subsidiaries. It may not be copied or disclosed to unauthorized parties. ©2022 Aristocrat Technologies Australia Pty Ltd. All rights reserved.

  • Page 22: Figure 5 - Format Of Game Display

    This document contains confidential information that is proprietary to Aristocrat Technologies Australia Pty Ltd., its parents, affiliates, and subsidiaries. It may not be copied or disclosed to unauthorized parties. ©2022 Aristocrat Technologies Australia Pty Ltd. All rights reserved.

  • Page 23: Player Operation

    Credit electronic meter are reset to zero. This document contains confidential information that is proprietary to Aristocrat Technologies Australia Pty Ltd., its parents, affiliates, and subsidiaries. It may not be copied or disclosed to unauthorized parties. ©2022 Aristocrat Technologies Australia Pty Ltd. All rights reserved.
  • Page 24 This document contains confidential information that is proprietary to Aristocrat Technologies Australia Pty Ltd., its parents, affiliates, and subsidiaries. It may not be copied or disclosed to unauthorized parties. ©2022 Aristocrat Technologies Australia Pty Ltd. All rights reserved.
  • Page 25 EGM displays an error message and locks up. This document contains confidential information that is proprietary to Aristocrat Technologies Australia Pty Ltd., its parents, affiliates, and subsidiaries. It may not be copied or disclosed to unauthorized parties. ©2022 Aristocrat Technologies Australia Pty Ltd. All rights reserved.

  • Page 26: Operator Mode

    Refer to the platform configuration manual to view the menus of the operator mode. This document contains confidential information that is proprietary to Aristocrat Technologies Australia Pty Ltd., its parents, affiliates, and subsidiaries. It may not be copied or disclosed to unauthorized parties. ©2022 Aristocrat Technologies Australia Pty Ltd. All rights reserved.

  • Page 27: Egm Self-Monitoring

    This document contains confidential information that is proprietary to Aristocrat Technologies Australia Pty Ltd., its parents, affiliates, and subsidiaries. It may not be copied or disclosed to unauthorized parties. ©2022 Aristocrat Technologies Australia Pty Ltd. All rights reserved.

  • Page 28: Day To Day Operations

    Main Door This document contains confidential information that is proprietary to Aristocrat Technologies Australia Pty Ltd., its parents, affiliates, and subsidiaries. It may not be copied or disclosed to unauthorized parties. ©2022 Aristocrat Technologies Australia Pty Ltd. All rights reserved.

  • Page 29: Opening And Closing Doors

    This document contains confidential information that is proprietary to Aristocrat Technologies Australia Pty Ltd., its parents, affiliates, and subsidiaries. It may not be copied or disclosed to unauthorized parties. ©2022 Aristocrat Technologies Australia Pty Ltd. All rights reserved.

  • Page 30: Figure 8 - Main Door Lock And Release Lever

    USE EXTREME CAUTION. This document contains confidential information that is proprietary to Aristocrat Technologies Australia Pty Ltd., its parents, affiliates, and subsidiaries. It may not be copied or disclosed to unauthorized parties. ©2022 Aristocrat Technologies Australia Pty Ltd. All rights reserved.

  • Page 31: Figure 9 - Top Door Release Pull Cord

    Main Power Button This document contains confidential information that is proprietary to Aristocrat Technologies Australia Pty Ltd., its parents, affiliates, and subsidiaries. It may not be copied or disclosed to unauthorized parties. ©2022 Aristocrat Technologies Australia Pty Ltd. All rights reserved.

  • Page 32: Stacker Door

    Stacker Door Hinge This document contains confidential information that is proprietary to Aristocrat Technologies Australia Pty Ltd., its parents, affiliates, and subsidiaries. It may not be copied or disclosed to unauthorized parties. ©2022 Aristocrat Technologies Australia Pty Ltd. All rights reserved.

  • Page 33: Switching The Egm On Or Off

    Replacement is a reversal of the removal procedure. This document contains confidential information that is proprietary to Aristocrat Technologies Australia Pty Ltd., its parents, affiliates, and subsidiaries. It may not be copied or disclosed to unauthorized parties. ©2022 Aristocrat Technologies Australia Pty Ltd. All rights reserved.

  • Page 34: Loading Vouchers In Printers

    Press the feed button twice within two (2) seconds to print a configuration ticket. This document contains confidential information that is proprietary to Aristocrat Technologies Australia Pty Ltd., its parents, affiliates, and subsidiaries. It may not be copied or disclosed to unauthorized parties. ©2022 Aristocrat Technologies Australia Pty Ltd. All rights reserved.

  • Page 35: Nanoptix Printer

    This document contains confidential information that is proprietary to Aristocrat Technologies Australia Pty Ltd., its parents, affiliates, and subsidiaries. It may not be copied or disclosed to unauthorized parties. ©2022 Aristocrat Technologies Australia Pty Ltd. All rights reserved.

  • Page 36: Resolving Disputed Win Claims

    If these steps do not resolve a disputed win claim, contact your service organization. This document contains confidential information that is proprietary to Aristocrat Technologies Australia Pty Ltd., its parents, affiliates, and subsidiaries. It may not be copied or disclosed to unauthorized parties. ©2022 Aristocrat Technologies Australia Pty Ltd. All rights reserved.

  • Page 37: Care And General Maintenance

    Check the condition of the artwork panels and replace as necessary. „ This document contains confidential information that is proprietary to Aristocrat Technologies Australia Pty Ltd., its parents, affiliates, and subsidiaries. It may not be copied or disclosed to unauthorized parties. ©2022 Aristocrat Technologies Australia Pty Ltd. All rights reserved.

  • Page 38: Cabinet Care

    This document contains confidential information that is proprietary to Aristocrat Technologies Australia Pty Ltd., its parents, affiliates, and subsidiaries. It may not be copied or disclosed to unauthorized parties. ©2022 Aristocrat Technologies Australia Pty Ltd. All rights reserved.

  • Page 39: Clearing Bill Acceptor Jams

    Switch on the EGM and close the door. This document contains confidential information that is proprietary to Aristocrat Technologies Australia Pty Ltd., its parents, affiliates, and subsidiaries. It may not be copied or disclosed to unauthorized parties. ©2022 Aristocrat Technologies Australia Pty Ltd. All rights reserved.
  • Page 40 Replacement is a reversal of the removal procedure. This document contains confidential information that is proprietary to Aristocrat Technologies Australia Pty Ltd., its parents, affiliates, and subsidiaries. It may not be copied or disclosed to unauthorized parties. ©2022 Aristocrat Technologies Australia Pty Ltd. All rights reserved.

  • Page 41: Printer Care

    Figure 12 - Sample Self-Test Voucher This document contains confidential information that is proprietary to Aristocrat Technologies Australia Pty Ltd., its parents, affiliates, and subsidiaries. It may not be copied or disclosed to unauthorized parties. ©2022 Aristocrat Technologies Australia Pty Ltd. All rights reserved.

  • Page 42: Printer Maintenance

    This document contains confidential information that is proprietary to Aristocrat Technologies Australia Pty Ltd., its parents, affiliates, and subsidiaries. It may not be copied or disclosed to unauthorized parties. ©2022 Aristocrat Technologies Australia Pty Ltd. All rights reserved.

  • Page 43: Troubleshooting The Printer

    Ensure that only high quality paper is used. Perform appropriate maintenance as required. This document contains confidential information that is proprietary to Aristocrat Technologies Australia Pty Ltd., its parents, affiliates, and subsidiaries. It may not be copied or disclosed to unauthorized parties. ©2022 Aristocrat Technologies Australia Pty Ltd. All rights reserved.

  • Page 44: Troubleshooting

    EGM setup. Refer to the platform configuration manual for more information. This document contains confidential information that is proprietary to Aristocrat Technologies Australia Pty Ltd., its parents, affiliates, and subsidiaries. It may not be copied or disclosed to unauthorized parties. ©2022 Aristocrat Technologies Australia Pty Ltd. All rights reserved.

  • Page 45: Message Displays And Conditions

    Replace the carrier board. This document contains confidential information that is proprietary to Aristocrat Technologies Australia Pty Ltd., its parents, affiliates, and subsidiaries. It may not be copied or disclosed to unauthorized parties. ©2022 Aristocrat Technologies Australia Pty Ltd. All rights reserved.

  • Page 46: Table 9 - Troubleshooting - Power

    This document contains confidential information that is proprietary to Aristocrat Technologies Australia Pty Ltd., its parents, affiliates, and subsidiaries. It may not be copied or disclosed to unauthorized parties. ©2022 Aristocrat Technologies Australia Pty Ltd. All rights reserved.

  • Page 47: Table 10 - Troubleshooting - Bill Acceptor

    This document contains confidential information that is proprietary to Aristocrat Technologies Australia Pty Ltd., its parents, affiliates, and subsidiaries. It may not be copied or disclosed to unauthorized parties. ©2022 Aristocrat Technologies Australia Pty Ltd. All rights reserved.

  • Page 48: Table 11 - Troubleshooting - Printer

    This document contains confidential information that is proprietary to Aristocrat Technologies Australia Pty Ltd., its parents, affiliates, and subsidiaries. It may not be copied or disclosed to unauthorized parties. ©2022 Aristocrat Technologies Australia Pty Ltd. All rights reserved.
  • Page 49 This document contains confidential information that is proprietary to Aristocrat Technologies Australia Pty Ltd., its parents, affiliates, and subsidiaries. It may not be copied or disclosed to unauthorized parties. ©2022 Aristocrat Technologies Australia Pty Ltd. All rights reserved.

  • Page 50: Lcd Monitor

    VBD. This document contains confidential information that is proprietary to Aristocrat Technologies Australia Pty Ltd., its parents, affiliates, and subsidiaries. It may not be copied or disclosed to unauthorized parties. ©2022 Aristocrat Technologies Australia Pty Ltd. All rights reserved.

  • Page 51: Table 14 - Troubleshooting - Lamps And Leds

    Check/replace USB gadget controller This document contains confidential information that is proprietary to Aristocrat Technologies Australia Pty Ltd., its parents, affiliates, and subsidiaries. It may not be copied or disclosed to unauthorized parties. ©2022 Aristocrat Technologies Australia Pty Ltd. All rights reserved.

  • Page 52: Reset Messages

    CRC DRAM Error This document contains confidential information that is proprietary to Aristocrat Technologies Australia Pty Ltd., its parents, affiliates, and subsidiaries. It may not be copied or disclosed to unauthorized parties. ©2022 Aristocrat Technologies Australia Pty Ltd. All rights reserved.
  • Page 53 This document contains confidential information that is proprietary to Aristocrat Technologies Australia Pty Ltd., its parents, affiliates, and subsidiaries. It may not be copied or disclosed to unauthorized parties. ©2022 Aristocrat Technologies Australia Pty Ltd. All rights reserved.

  • Page 54: Glossary

    This document contains confidential information that is proprietary to Aristocrat Technologies Australia Pty Ltd., its parents, affiliates, and subsidiaries. It may not be copied or disclosed to unauthorized parties. ©2022 Aristocrat Technologies Australia Pty Ltd. All rights reserved.
  • Page 55 Input/output. Data moving between components. This document contains confidential information that is proprietary to Aristocrat Technologies Australia Pty Ltd., its parents, affiliates, and subsidiaries. It may not be copied or disclosed to unauthorized parties. ©2022 Aristocrat Technologies Australia Pty Ltd. All rights reserved.
  • Page 56 EGM tests and reset EGM faults. This document contains confidential information that is proprietary to Aristocrat Technologies Australia Pty Ltd., its parents, affiliates, and subsidiaries. It may not be copied or disclosed to unauthorized parties. ©2022 Aristocrat Technologies Australia Pty Ltd. All rights reserved.
  • Page 57 A device that provides printed receipts. This document contains confidential information that is proprietary to Aristocrat Technologies Australia Pty Ltd., its parents, affiliates, and subsidiaries. It may not be copied or disclosed to unauthorized parties. ©2022 Aristocrat Technologies Australia Pty Ltd. All rights reserved.
  • Page 58 This document contains confidential information that is proprietary to Aristocrat Technologies Australia Pty Ltd., its parents, affiliates, and subsidiaries. It may not be copied or disclosed to unauthorized parties. ©2022 Aristocrat Technologies Australia Pty Ltd. All rights reserved.

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