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Troubleshooting; Common Problems - RCA WMJ900 Manual

Rca wmj900: supplementary guide
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232-065_WMJ900
2/1/01
9:39 AM
General Troubleshooting
Always perform the following General Troubleshooting Steps
before performing any of the other procedures in this section.
• Make sure that all of your Wireless Modem adapters are firmly
plugged directly into electrical outlets and that the green LED lights
are on or flickering
• Make sure that the parallel or USB cable connections on all your
Wireless Modem adapters and computers are firmly attached
• Make sure that the power cords of all computers or power
strip/surge protectors are properly plugged in

Common Problems

Wireless Modem Does Not Show Up in Wireless Modem Administrator
1. Perform the General Troubleshooting steps
2. Run Wireless Modem Administrator
3. Press the F5 key to refresh the Wireless Modem Administrator screen
and rebuild Wireless Modem Administrator's device information table
4. Exit Wireless Modem Administrator, restart your computer, and then
restart Wireless Modem Administrator
5. Restart the computer connected to the problem Wireless Modem adapter
6. Call RCA Customer Support at 1-800-421-3896 for more information
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Helpline
If you need any additional set-up help, please call the Helpline at:
1-800-421-3896
Limited One Year Warranty
Thomson multimedia Inc. warrants that for one year from date of purchase,
it will replace this product if found to be defective in materials or workman-
ship. Return it postage prepaid to the Product Exchange Center address for
prompt, no charge replacement with a current equivalent. This replacement
is Thomson multimedia Inc.'s sole obligation under this warranty. Thomson
multimedia Inc. will not be responsible for any incidental or consequential
damages or for any loss arising in connection with the use or inability to use
this product. Some states do not allow the exclusion or limitation of inciden-
tal or consequential damages, so the above limitation or exclusion may not
apply to you. This warranty excludes defects or damage due to misuse,
abuse, or
neglect. This warranty gives you specific legal rights, and you
may also have other rights, which vary from state to state.
Windows, the Windows logo, AOL and the AOL logo are either registered
trademarks or trademarks of their respective companies in the United
States and/or other countries. Logos shown are registered trademarks of
respective companies.
Trademark(s) ® Registered Marca(s) Registrada(s)
©2001 Thomson multimedia Inc.
Product Exchange Center
11721 Alameda Ave.
Socorro, TX 79927
PWMJ900 Rev0101
Made in Thailand
www.rca.com
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