Table of Contents
Advertisement
DRC240.body
3/16/04
11:41 AM
Chapter 5
Troubleshooting
You can correct most problems you have with your product by consulting the Troubleshooting list
that follows.
Note: If you prefer, we can provide you with the name of an Authorized Service Representative who will visit your
home for a fee to install your electronic entertainment system and to instruct you in its operation. For details
about this service, call 1-888-206-3359. For additional assistance while using your RCA product, please visit
www.rca.com/customersupport.
Player won't work
• Reset the player: first press the
button on the front of the player. Make sure you press these buttons within a few seconds
of each other. Both buttons must be pressed in this order. Release both buttons.You'll
need to set up your menu preferences if you changed them since this Reset Procedure
returns the DVD Player's menus to the settings they had when the product shipped to
retail stores.
• Try unplugging the AC power cord, wait 2 minutes, and plug it back in.
No power
• Plug in the DVD Player. Make sure both ends of the AC power cord are securely plugged
into the player and into an AC outlet.
Player turns off automatically
• The power automatically turns off after the player has been in stop mode for
approximately 30 minutes.Turn power back on.
Disc won't play
• Insert a disc with the label side facing up.
• Check the type of disc you put into the player.This player only plays DVD video discs,
Video CDs, CDs with mp3 files,WMA files and/or JPEG files on them, and audio CDs.
• If you're trying to play a disc with JPEG files on it, you need to make sure only files with a
resolution of 5 megapixels are burned onto the disc.The player might not read the disc if
it has larger files on it.
• Both the player and the disc are coded by region. If the regional codes don't match, the
disc cannot be played.This player is Region No. 1.
Play starts, but then stops immediately
• The disc is dirty. Clean it.
• Condensation has formed. Allow player to dry out.
No picture
• Turn on the TV.
• Tune your TV to its Video Input Channel (go to page 9).
• Make sure your player is connected properly.
• You might have set your DVD player to Progressive Scan when the TV you've connected
to isn't a progressive scan TV (page 32).To reset the DVD player: first press the
button on the front of the player then the
Make sure you press these buttons within a few seconds of each other.The buttons must
be pressed in this order. Release both buttons.
Page 36
Additional Information
STOP button on the front of the player then the
button on the front of the player.
(NEXT)
36
(NEXT)
STOP
Advertisement
Table of Contents
