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Result
Grey residue on
washing
Washing feels
hard
Unsatisfactory
wash result using
detergent for col-
oureds
Unsatisfactory
wash result using
liquid detergent
Soap deposits on
washing
Unsatisfactory
rinsing perform-
ance
Fabric stains
Colour run
Possible cause
▪ Grease and dirt
particles left behind.
▪ Residue from detergent,
limescale and dirt
▪ Washing drum is over-
loaded.
▪ Poor rinsing effect
through very soft water
(below 15 °fH).
▪ Washing detergent used
does not contain
bleach.
▪ Exceptionally heavily
soiled washing.
▪ Liquid detergent does
not contain bleach.
▪ Water hardness is too
high.
▪ Too much washing de-
tergent.
▪ Very soft water (below
15 °fH)
▪ Rust stains
▪ Chemical effect
▪ Residues from hair care
products, cosmetics
and plants can react
with the suds to cause a
chemical reaction that
can result in staining.
▪ Non-fast colours in the
wash.
▪ Items in the wash
whose colour has run.
Solution
▸ Increase detergent dosage.
▸ Use heavy-duty washing detergent.
▸ Adjust amount of detergent to water
hardness and degree of soiling of
washing (see page 18).
▸ Put less laundry into the washing
drum (see page 16).
▸ Select user setting «Soft water» (see
page 31).
▸ Use washing detergent containing
bleach (see page 17).
▸ More intensive programme, e.g. de-
gree of soiling
soiled».
▸ Use washing detergent containing
bleach (see page 17).
▸ Soap detergent should only be used
if the water hardness is below 25
°fH (see page 18).
▸ Adjust washing detergent dosage to
water hardness and degree of soil-
ing (see page 18).
▸ Select user setting «Soft water» (see
page 31).
▸ Brush out pockets in garments.
▸ Wash items with metal parts separ-
ately.
▸ Wash white and coloured textiles
separately.
▸ Follow fabric care labels.
▸ Empty garment pockets.
11 Trouble-shooting
«heavily
41
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