Chapter 1 Introduction This Chapter provides an overview of the Broadband Router's features and capabilities. Congratulations on the purchase of your new Broadband Router. The Broadband Router is a multi-function device providing the following services: • Shared Broadband Internet Access for all LAN users.
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Broadband Router User Guide • Fixed or Dynamic IP Address. On the Internet (WAN port) connection, the Broad- band Router supports both Dynamic IP Address (IP Address is allocated on connection) and Fixed IP Address. Advanced Internet Functions • Communication Applications. Support for Internet communication applications, such as interactive Games, Telephony, and Conferencing applications, which are often difficult to use when behind a Firewall, is included.
Introduction • Remote Management. The Broadband Router can be managed from any PC on your LAN. And, if the Internet connection exists, it can also (optionally) be configured via the Internet. • Network Diagnostics. You can use the Broadband Router to perform a Ping or DNS lookup.
Broadband Router User Guide Physical Details Front-mounted LEDs Figure 2: Front Panel Power On - Power on. Off - No power. Status (Red) On - Error condition. Off - Normal operation. Blinking - This LED blinks during start up. For each port, there are 2 LEDs •...
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Introduction Rear Panel Figure 3: Rear Panel USB Printer Port If you wish to share a printer, connect it here. Reset Button This button has two (2) functions: • Reboot. When pressed and released, the Broadband Router will reboot (restart). •...
Chapter 2 Installation This Chapter covers the physical installation of the Broadband Router. Requirements • Network cables. Use standard 10/100BaseT network (UTP) cables with RJ45 connectors. • TCP/IP protocol must be installed on all PCs. • For Internet Access, an Internet Access account with an ISP, and either a DSL or Cable modem.
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Introduction 3. Connect WAN Cable Connect the DSL or Cable modem to the WAN port on the Broadband Router. Use the ca- ble supplied with your DSL/Cable modem. If no cable was supplied, use a standard cable. 4. Connect Printer Cable Use a standard USB printer cable to connect your printer to the USB Printer port on the Broadband Router.
Chapter 3 Setup This Chapter provides Setup details of the Broadband Router. Overview This chapter describes the setup procedure for: • Internet Access • LAN configuration • Assigning a Password to protect the configuration data. PCs on your local LAN may also require configuration. For details, see Chapter 4 - PC Con- figuration.
Setup Configuration Program The Broadband Router contains an HTTP server. This enables you to connect to it, and con- figure it, using your Web Browser. Your Browser must support JavaScript. The configuration program has been tested on the following browsers: •...
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Broadband Router User Guide If you can't connect If the Broadband Router does not respond, check the following: • The Broadband Router is properly installed, LAN connection is OK, and it is powered ON. You can test the connection by using the "Ping" command: •...
Setup Setup Wizard The first time you connect to the Broadband Router, the Setup Wizard will run automatically. (The Setup Wizard will also run if the Broadband Router's default setting are restored.) 1. Step through the Wizard until finished. • You need to know the type of Internet connection service used by your ISP.
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Broadband Router User Guide • PPTP, L2TP PPTP and L2TP are mainly Server Address. used in Europe. • User name and password. • You connect to the ISP only IP Address allocated to when required. The IP address you, if Static (Fixed). is usually allocated automati- cally, but may be Static (Fixed).
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Setup Home Screen After finishing the Setup Wizard, you will see the Home screen. When you connect in future, you will see this screen when you connect. An example screen is shown below. Figure 5: Home Screen Navigation & Data Input •...
Broadband Router User Guide LAN Screen Use the LAN link on the main menu to reach the LAN screen. An example screen is shown below. Figure 6: LAN Screen Data - LAN Screen TCP/IP IP Address IP address for the Broadband Router, as seen from the local LAN. Use the default value unless the address is already in use or your LAN is using a different IP address range.
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Setup DHCP What DHCP Does A DHCP (Dynamic Host Configuration Protocol) Server allocates a valid IP address to a DHCP Client (PC or device) upon request. • The client request is made when the client device starts up (boots). • The DHCP Server provides the Gateway and DNS addresses to the client, as well as allocating an IP Address.
Broadband Router User Guide Password Screen The password screen allows you to assign a password to the Broadband Router. Figure 7: Password Screen Once you have assigned a password to the Broadband Router (on the Password screen above) you will be prompted for the password when you connect, as shown below. (If no password has been set, this dialog will not appear.) Figure 8: Password Dialog •...
Chapter 4 PC Configuration This Chapter details the PC Configuration required on the local ("Internal") LAN. Overview For each PC, the following may need to be configured: • TCP/IP network settings • Internet Access configuration Windows Clients This section describes how to configure Windows clients for Internet access via the Broadband Router.
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Broadband Router User Guide Checking TCP/IP Settings - Windows 9x/ME: 1. Select Control Panel - Network. You should see a screen like the following: Figure 9: Network Configuration 2. Select the TCP/IP protocol for your network card. 3. Click on the Properties button. You should then see a screen like the following. Figure 10: IP Address (Win 95) Ensure your TCP/IP settings are correct, as follows: Using DHCP...
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PC Configuration • On the Gateway tab, enter the Broadband Router's IP address in the New Gateway field and click Add, as shown below. Your LAN administrator can advise you of the IP Address they assigned to the Broadband Router. Figure 11: Gateway Tab (Win 95/98) •...
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Broadband Router User Guide Checking TCP/IP Settings - Windows NT4.0 1. Select Control Panel - Network, and, on the Protocols tab, select the TCP/IP protocol, as shown below. Figure 13: Windows NT4.0 - TCP/IP 2. Click the Properties button to see a screen like the one below.
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PC Configuration Figure 14: Windows NT4.0 - IP Address 3. Select the network card for your LAN. 4. Select the appropriate radio button - Obtain an IP address from a DHCP Server or Specify an IP Address, as explained below. Obtain an IP address from a DHCP Server This is the default Windows setting.
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Broadband Router User Guide Figure 15 - Windows NT4.0 - Add Gateway 2. The DNS should be set to the address provided by your ISP, as follows: • Click the DNS tab. • On the DNS screen, shown below, click the Add button (under DNS Service Search Order), and enter the DNS provided by your ISP.
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PC Configuration Figure 16: Windows NT4.0 - DNS...
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Broadband Router User Guide Checking TCP/IP Settings - Windows 2000: 1. Select Control Panel - Network and Dial-up Connection. 2. Right - click the Local Area Connection icon and select Properties. You should see a screen like the following: Figure 17: Network Configuration (Win 2000) 3.
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PC Configuration Figure 18: TCP/IP Properties (Win 2000) 5. Ensure your TCP/IP settings are correct, as described below. Using DHCP To use DHCP, select the radio button Obtain an IP Address automatically. This is the default Windows setting. Using this is recommended. By default, the Broadband Router will act as a DHCP Server.
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Broadband Router User Guide Checking TCP/IP Settings - Windows XP 1. Select Control Panel - Network Connection. 2. Right click the Local Area Connection and choose Properties. You should see a screen like the following: Figure 19: Network Configuration (Windows XP) 3.
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PC Configuration Figure 20: TCP/IP Properties (Windows XP) 5. Ensure your TCP/IP settings are correct. Using DHCP To use DHCP, select the radio button Obtain an IP Address automatically. This is the default Windows setting. Using this is recommended. By default, the Broadband Router will act as a DHCP Server.
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Broadband Router User Guide Internet Access To configure your PCs to use the Broadband Router for Internet access: • Ensure that the DSL modem, Cable modem, or other permanent connection is functional. • Use the following procedure to configure your Browser to access the Internet via the LAN, rather than by a Dial-up connection.
PC Configuration Printer Setup for Windows The Broadband Router provides printing support for 2 methods for printing from Windows: • Print Port Driver. After installing the Print Port Driver, Windows users can print di- rectly to the Broadband Router. Print jobs are spooled (queued) on each PC. The supplied Print Port Driver supports Windows 95/98, Windows ME, Windows NT4.0, Windows 2000 and Windows XP.
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Broadband Router User Guide Under Windows 95, if you see the following error message, either install Internet Explorer 4 or later, or follow the pro- cedure in the "Trouble Shooting - Printing" section of Appendix A. 6. A pop-up message will inform you if the port has been created successfully, and then the Windows Add Printer wizard will start.
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PC Configuration Figure 22: Print Port Configuration Items shown on this screen are as follows: If desired, click Browse to select a different device. (The Select Port Device Port button is provided to allow this software to work with multi-port models.) The Port Name is shown in the Printer's Properties.
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Broadband Router User Guide LPD/LPR Printing LPD/LPR printing can be used with Windows NT 4.0 Server or Windows 2000/2003. No software needs to be installed on client PCs. Windows NT 4.0 Server Configuration To use LPD printing, Microsoft TCP/IP Printing must be installed and enabled. This can be checked using Start-Settings-Control Panel-Network - Services.
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PC Configuration Windows 2000/2003 Server Configuration The LPD/LPR Port is not enabled by default. To enable it, use this procedure: 1. In Control Panel, select Add/Remove Programs, then Windows Components. 2. Select Other Network File and Print Services, then click the Details button. Figure 23: Adding LPD/LPR Port (Win 2000) 3.
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Broadband Router User Guide Figure 24: Windows 2000: Select Port 4. In the Dialog requesting Name or Address of server providing lpd, enter the IP address of the Broadband Router. 5. For Name of printer or print queue on that server, enter L1 6.
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PC Configuration Figure 25: Network Path - Windows 98/ME Figure 26: Network Path - Windows XP 4. Browse the network, and locate the Server and Printer (or Print Queue) which your Net- work Administrator advised you to use. 5. Click OK, then Next. 6.
Broadband Router User Guide Macintosh Clients From your Macintosh, you can access the Internet via the Broadband Router. The procedure is as follows. 1. Open the TCP/IP Control Panel. 2. Select Ethernet from the Connect via pop-up menu. 3. Select Using DHCP Server from the Configure pop-up menu. The DHCP Client ID field can be left blank.
PC Configuration Printing Setup on Linux The Broadband Router supports LPD Printing on Linux. The procedure to install a LPD printer is detailed below, but may vary according to your version of Linux and X -windows shell. 1. In your X Windows shell, select Control Panel, then Printer Configuration. 2.
Chapter 5 Operation and Status This Chapter details the operation of the Broadband Router and use of the status screens. Operation Once both the Broadband Router and the PCs are configured, operation is automatic. However, there are some situations where additional Internet configuration may be required: •...
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Operation and Status Figure 27: Status Screen Data - Status Screen Internet This indicates the current connection method, as set in the Setup Connection Method Wizard. This shows the connection status of the modem. Broadband Modem Internet Connection Current connection status: •...
Broadband Router User Guide The Network Mask (Subnet Mask) for the IP Address above. Network Mask DHCP Server This shows the status of the DHCP Server function - either "Enabled" or "Disabled". For additional information about the PCs on your LAN, and the IP addresses allocated to them, use the PC Database option on the Advanced menu.
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Operation and Status Figure 28: PPPoE Status Screen Data - PPPoE Screen Connection Physical Address The hardware address of this device, as seen by remote devices on the Internet. (This is different to the hardware address seen by devices on the local LAN.) IP Address The IP Address of this device, as seen by Internet users.
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Broadband Router User Guide Buttons Connect If not connected, establish a connection to your ISP. If connected to your ISP, hang up the connection. Disconnect Clear Log Delete all data currently in the Log. This will make it easier to read new messages.
Operation and Status Connection Status - PPTP If using PPTP (Peer-to-Peer Tunneling Protocol), a screen like the following example will be displayed when the "Connection Details" button is clicked. Figure 29: PPTP Status Screen Data - PPTP Screen Connection Physical Address The hardware address of this device, as seen by remote devices on the Internet.
Broadband Router User Guide Buttons Connect If not connected, establish a connection to your ISP. If connected to your ISP, hang up the connection. Disconnect Clear Log Delete all data currently in the Log. This will make it easier to read new messages.
Operation and Status lished. • If the connection does not exist, the "Connect" button can be used to establish a connection. • If the connection currently exists, the "Disconnect" button can be used to break the connection. • Normally, it is not necessary to use the Connect and Discon- nect buttons unless the setting "Connect automatically, as required"...
Broadband Router User Guide Data - RAS Screen Internet RAS Plan The RAS Plan which is currently used. The hardware address of this device, as seen by remote devices on Physical Address the Internet. (This is different to the hardware address seen by devices on the local LAN.) The IP Address of this device, as seen by Internet users.
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Operation and Status Figure 32: Connection Details - Fixed/Dynamic IP Address Data - Fixed/Dynamic IP address Screen Internet Physical Address The hardware address of this device, as seen by remote devices on the Internet. (This is different to the hardware address seen by devices on the local LAN.) IP Address The IP Address of this device, as seen by Internet users.
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Broadband Router User Guide the "Release" button will break the connection and release the IP Address. Update the data shown on screen. Refresh...
Chapter 6 Advanced Features This Chapter explains when and how to use the Broadband Router's "Ad- vanced" Features. Overview The following advanced features are provided. • Access Control • Dynamic DNS • Advanced Internet • Communication Applications • Special Applications •...
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Broadband Router User Guide Access Control Screen To view this screen, select the Access Control link on the Advanced menu. Figure 33: Access Control Screen Data - Access Control Screen Group Select the desired Group. The screen will update to display the Group settings for the selected Group.
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Advanced Features Internet Access Restrictions Select the desired options for the current group: • None - Nothing is blocked. Use this to create the least restric- tive group. • Block all Internet access - All traffic via the WAN port is blocked.
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Broadband Router User Guide Group Members Screen This screen is displayed when the Members button on the Access Control screen is clicked. Figure 34: Group Members Use this screen to add or remove members (PCs) from the current group. • The "Del >>"...
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Advanced Features Default Schedule Screen This screen is displayed when the Define Schedule button on the Access Control screen is clicked. • This schedule can be (optionally) applied to any Access Control Group. • Blocking will be performed during the scheduled time (between the "Start" and "Finish" times.) •...
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Broadband Router User Guide Services Screen This screen is displayed when the Edit Service List button on the Access Control screen is clicked. Figure 36: Access Control - Services Data - Services Screen Available Services This lists all the available services. Available Services Use this to delete any Service you have added.
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Advanced Features Buttons Delete Delete the selected service from the list. Add a new entry to the Service list, using the data shown in the "Add Save New Service" area on screen. Clear the " Add New Service " area, ready for entering data for a new Cancel Service.
Broadband Router User Guide Dynamic DNS This free service is very useful when combined with the Virtual Server feature. It allows Internet users to connect to your Virtual Servers using a URL, rather than an IP Address. This also solves the problem of having a dynamic IP address. With a dynamic IP address, your IP address may change whenever you connect, which makes it difficult to connect to you.
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Advanced Features Address is recorded by the DDNS Service Provider. (You do NOT need to use the "Client" program provided by some DDNS Service providers.) • From the Internet, users will now be able to connect to your Virtual Servers (or DMZ PC) using your Domain name. DDNS Data Select the desired DDNS Service provider.
Broadband Router User Guide Advanced Internet Screen This screen allows configuration of all advanced features relating to Internet access. • Communication Applications • Special Applications • Multi-DMZ • URL filter An example screen is shown below. Figure 38: Internet Screen Communication Applications Most applications are supported transparently by the Broadband Router.
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Advanced Features This lists the PCs on your LAN. Send incoming calls to • If necessary, you can add PCs manually, using the "PC Database" option on the advanced menu. • For each application listed above, you can choose a destina- tion PC.
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Broadband Router User Guide Data - Special Applications Screen Checkbox Use this to Enable or Disable this Special Application as required. Enter a descriptive name to identify this Special Application. Name • Type - Select the protocol (TCP or UDP) used when you receive data Incoming from the special application or service.
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Advanced Features The "DMZ PC" is effectively outside the Firewall, mak- ing it more vulnerable to attacks. For this reason, you should only enable the DMZ feature when required. URL Filter The URL Filter allows you to block access to undesirable Web site •...
Broadband Router User Guide Buttons Delete/Delete All Use these buttons to delete the selected entry or all entries, as required. Multiple entries can be selected by holding down the CTRL key while selecting.(On the Macintosh, hold the SHIFT key while selecting.) Use this to add the current Filter String to the site list.
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Advanced Features Virtual Servers Screen The Virtual Servers screen is reached by the Virtual Servers link on the Advanced screen. An example screen is shown below. Figure 42: Virtual Servers Screen This screen lists a number of pre-defined Servers, and allows you to define your own Servers. Details of the selected Server are shown in the "Properties"...
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Broadband Router User Guide The port number used by Internet users when connecting to the External Port No. Server. This is normally the same as the Internal Port Number. If it is different, this device will perform a "mapping" or "translation" function, allowing the server to use one port address, while clients use a different port address.
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Advanced Features From the Internet, ALL Virtual Servers have the IP Address allocated by your ISP. Connecting to the Virtual Servers Once configured, anyone on the Internet can connect to your Virtual Servers. They must use the Internet IP Address (the IP Address allocated to you by your ISP). e.g.
Broadband Router User Guide WAN Port Configuration The WAN Port option is on the Advanced menu. Figure 43: WAN Port Screen Data – WAN Port Screen Identification Normally, there is no need to change the default name, but if your Hostname ISP requests that you use a particular Hostname, enter it here.
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Advanced Features Also called Static IP Address. Select this if your ISP has allocated Specified IP you a fixed IP Address. If this option is selected, the following data Address must be entered. • IP Address The IP Address allocated by the ISP. •...
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Broadband Router User Guide Select the desired option: Connection Behavior • Automatic Connect/Disconnect An Internet connection is automatically made when required, and disconnected when idle for the time period specified by the "Auto-disconnect Idle Time-out". • Manual Connect/Disconnect You must manually establish and terminate the connection. •...
Chapter 7 Advanced Administration This Chapter explains the settings available via the "Administration" section of the menu. Overview Normally, it is not necessary to use these screens, or change any settings. These screens and settings are provided to deal with non-standard situations, or to provide additional options for advanced users.
Broadband Router User Guide Config File This feature allows you to download the current settings from the Broadband Router, and save them to a file on your PC. You can restore a previously-downloaded configuration file to the Broadband Router, by uploading it to the Broadband Router.
Advanced Administration Logs The Logs record various types of activity on the Broadband Router. This data is useful for troubleshooting, but enabling all logs will generate a large amount of data and adversely affect performance. Since only a limited amount of log data can be stored in the Broadband Router, log data can also be E-mailed to your PC.
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Broadband Router User Guide You can choose to have the logs E-mailed to you, by enabling E-mail Logs either or both checkboxes. If enabled, the Log will be sent to the specified E-mail address. The interval between E-mails is deter- mined by the "Send"...
Advanced Administration Network Diagnostics This screen allows you to perform a "Ping" or a DNS lookup. These activities can be useful in solving network problems. An example Network Diagnostics screen is shown below. Figure 46: Network Diagnostics Screen Data - Network Diagnostics Screen Ping Enter the IP address you wish to ping.
Advanced Administration Options This screen allows advanced users to enter or change a number of settings. For normal opera- tion, there is no need to use this screen or change any settings. An example Options screen is shown below. Figure 47: Options Screen Data - Options Screen Backup DNS IP Address...
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Broadband Router User Guide • If checked, then UPnP users can disable Internet access via this Allow Internet device. access to be • If Disabled, UPnP users can NOT disable Internet access via this disabled device. But currently, this restriction only applies to users running Windows XP, who access the Properties via UPnP.
Advanced Administration PC Database The PC Database is used whenever you need to select a PC (e.g. for the "DMZ" PC). It elimi- nates the need to enter IP addresses. Also, you do not need to use fixed IP addresses on your LAN.
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Broadband Router User Guide Data - PC Database Screen This lists all current entries. Data displayed is name (IP Address) type. Known PCs The "type" indicates whether the PC is connected to the LAN. Name If adding a new PC to the list, enter its name here. It is best if this matches the PC's "hostname".
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Advanced Administration PC Database (Admin) This screen is displayed if the "Advanced Administration" button on the PC Database is clicked. It provides more control than the standard PC Database screen. Figure 49: PC Database (Admin) Data - PC Database ( Admin) Screen This lists all current entries.
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Broadband Router User Guide Select the appropriate option MAC Address • Automatic discovery - Select this to have the Broadband Router contact the PC and find its MAC address. This is only possible if the PC is connected to the LAN and powered On. •...
Advanced Administration Remote Admin If enabled, this feature allows you to manage the Broadband Router via the Internet. Figure 50: Remote Administration Screen Data - Remote Administration Screen Remote Administration Enable to allow management via the Internet. If Disabled, this device Enable Remote will ignore management connection attempts from the Internet.
Broadband Router User Guide Routing Overview • If you don't have other Routers or Gateways on your LAN, you can ignore the "Routing" page completely. • If the Broadband Router is only acting as a Gateway for the local LAN segment, ignore the "Routing"...
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Advanced Administration Figure 51: Routing Screen Data - Routing Screen Enable RIP Check this to enable the RIP (Routing Information Protocol) feature of the Broadband Router. The Broadband Router supports RIP 1 only. Static Routing Static Routing This list shows all entries in the Routing Table. Table Entries •...
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Broadband Router User Guide Buttons Save Save the RIP setting. This has no effect on the Static Routing Table. Add a new entry to the Static Routing table, using the data shown in the "Properties" area on screen. The entry selected in the list is ignored, and has no effect.
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Advanced Administration Static Routing - Example Figure 52: Routing Example For the Broadband Router's Routing Table For the LAN shown above, with 2 routers and 3 LAN segments, the Broadband Router re- quires 2 entries as follows. Entry 1 (Segment 1) Destination IP Address 192.168.1.0 Network Mask...
Broadband Router User Guide Security This screen allows you to set Firewall and other security-related options. Figure 53: Security Screen Data - Security Screen Firewall If enabled, DoS (Denial of Service) attacks will be detected and Enable DoS blocked. The default is enabled. It is strongly recommended that this Firewall setting be left enabled.
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Advanced Administration Options The ICMP protocol is used by the "ping" and "traceroute" programs, Respond to and by network monitoring and diagnostic programs. ICMP • If checked, the Broadband Router will repond to ICMP packets received from the Internet. • If not checked, ICMP packets from the Internet will be ignored.
Broadband Router User Guide Upgrade Firmware The firmware (software) in the Broadband Router can be upgraded using your Web Browser. You must first download the upgrade file, then select Upgrade on the Administration menu. You will see a screen like the following. Figure 54: Upgrade Firmware Screen To perform the Firmware Upgrade: 3.
Appendix A Troubleshooting This Appendix covers the most likely problems and their solutions. Overview This chapter covers some common problems that may be encountered while using the Broad- band Router and some possible solutions to them. If you follow the suggested steps and the Broadband Router still does not function properly, contact your dealer for further advice.
Broadband Router User Guide The Broadband Router processes the data passing through it, so it is not Solution 2: transparent. Use the Special Applications feature to allow the use of Internet applications which do not function correctly. If this does solve the problem you can use the DMZ function. This should work with almost every application, but: •...
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Appendix A - Troubleshooting 4. The printer wizard will display a message stating that “The Network Printer is off-line”. This is OK. Continue the Add Printer Wizard until finished. 5. When finished, go to Control Panel-Printers. The printer icon will be grayed out indicating the printer is not ready.
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Broadband Router User Guide 8. Click OK to see the Print Port Configuration screen, as shown below. 9. Click the Browse Device button, select the desired Broadband Router, and click OK. 10. Click OK to return to the Printers folders, and right-click on the Printer.
Appendix B Specifications Multi-Function Broadband Router Model Broadband Router Dimensions 140mm(W) * 99mm(D) * 27mm(H) Operating Temperature 0° C to 40° C Storage Temperature -10° C to 70° C Network Protocol: TCP/IP Network Interface: 5 Ethernet: 4 * 10/100BaseT (RJ45) LAN connection 1 * 10/100BaseT (RJ45) for WAN LEDs Printer Port...
Broadband Router User Guide Regulatory Approvals CE Standards This product complies with the 99/5/EEC directives, including the following safety and EMC standards: • EN301489-1/-17 • EN60950 CE Marking Warning This is a Class B product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
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