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Table of Contents
Related Manuals for Cardnet PAX A50
Summary of Contents for Cardnet PAX A50
- Page 1 USER GUIDE PAX A50 card reader January 2023...
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Page 2: Table Of Contents
Contents Safety Your card reader Unlock your card reader Set up a secure PIN to lock your card reader Connect your card reader to Wi-Fi Set up a mobile connection Home screen Take a card payment Issue a refund Cancel a sale Find your card reader ID, merchant ID and app details Update your card reader software Reboot your card reader... -
Page 3: Safety
Safety The security guide we we sent separately explains how to protect your card reader, business and customers’ payment data from fraud. To make sure you get the most out of your card reader, please avoid: • removing any parts of the card reader, such as the screws •... -
Page 4: Unlock Your Card Reader
Unlock your card reader For security, your card reader will be locked when it arrives. You’ll receive a PIN over email to unlock it. If you don’t receive it, call us on the number at the end of this guide. Set up a secure PIN to lock your card reader Select ‘Settings’. -
Page 5: Home Screen
Home screen What the status bar icons mean Icon Name/Description The payment app is running Quick settings Wi-Fi strength Network Battery strength Take a card payment Open the Nexo app. Select ‘Sale’. Select ‘Payment’ or ‘Payment with Gratuity’. Enter the sale amount. Enter a description or skip this step. -
Page 6: Cancel A Sale
Cancel a sale You can cancel a sale if it was the last one on the card reader. If it wasn’t, you’ll have to issue a refund. Open the Nexo app. Select ‘Cancellation’. Review the amount and select ‘Confirm’. Ask the customer to enter their email address for a receipt or select the cross to move to the next screen. Select ‘Done’. - Page 7 Find out more Please contact us if you’d like this in Go to lloydsbank.com/business/ £ an alternative format such as large take-payments-with-cardnet print, Braille or audio. Call us on 01268 567100 Õ lines open from 8am to 9pm Monday to Saturday...
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