Cisco MDS 9216 Hardware Installation Manual
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Cisco MDS 9216 Hardware Installation Manual

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S e n d d o c u m e n t a t i o n c o m m e n t s t o m d s f e e d b a c k - d o c @ c i s c o . c o m .
Troubleshooting
This appendix describes how to troubleshoot the Cisco MDS 9216 Switch installation, and it includes
the following information:
•
•
•
•
•
•
•

Getting Started

Problems with the initial power up are often caused by a module that is not firmly connected to the
backplane or a power supply that has been disconnected from the power cord connector.
Overheating can also cause problems with the system, though typically only after the system has been
operating for an extended period of time. The most common cause of overheating is the failure of a fan
module.
When the initial system boot is complete, verify the following:
•
•
•
•
•
OL-6985-01
Getting Started, page B-1
Power supplies are supplying power to the system. See the
Supplies" section on page
The system fan module is operating. See the
page
2-33.
The system software boots successfully. Refer to
http://www.cisco.com/univercd/cc/td/doc/product/sn5000/mds9000/index.htm
Cisco MDS 9000 Family configuration guides containing information on booting the system and
initial configuration tasks.
Verify that the system software is Cisco MDS SAN-OS Release 2.0(x) or later.
The supervisor module and the switching or services module are installed correctly and each one
initialized without problems. See the
section on page 2-24
and the
page
2-29.
2-31.
"Removing and Installing the Fan Module" section on
"Removing and Installing Switching and Services Modules"
"Verifying Installation of a Switching or Services Module" section on
Cisco MDS 9216 Switch Hardware Installation Guide
A P P E N D I X
"Removing and Installing Power
for the latest
B
B-1

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Summary of Contents for Cisco MDS 9216

  • Page 1 S e n d d o c u m e n t a t i o n c o m m e n t s t o m d s f e e d b a c k - d o c @ c i s c o . c o m . A P P E N D I X Troubleshooting This appendix describes how to troubleshoot the Cisco MDS 9216 Switch installation, and it includes the following information: Getting Started, page B-1 •...
  • Page 2 B-5). There are no installation adjustments that you can make if the fan module does not function properly at initial startup. If you purchased this product through a Cisco reseller, contact the reseller directly for technical Note support. If you purchased this product directly from Cisco, contact Cisco Technical Support at this URL: http://www.cisco.com/warp/public/687/Directory/DirTAC.shtm...
  • Page 3 “Contacting Customer Service” section on page B-5). For a complete description of the supervisor module and interface module LEDs, see the “LEDs on the Cisco MDS 9216 Switch Integrated Supervisor Module” section on page 1-4 and the “LEDs on the Interface Module” section on page 1-6.
  • Page 4 If you cannot resolve a problem with the startup, gather the information listed under the “Contacting Customer Service” section, and contact your customer support representative for assistance as directed under the “Obtaining Technical Assistance” section in the Preface. Cisco MDS 9216 Switch Hardware Installation Guide OL-6985-01...
  • Page 5 S e n d d o c u m e n t a t i o n c o m m e n t s t o m d s f e e d b a c k - d o c @ c i s c o . c o m . If you purchased this product through a Cisco reseller, contact the reseller directly for technical support.
  • Page 6 S e n d d o c u m e n t a t i o n c o m m e n t s t o m d s f e e d b a c k - d o c @ c i s c o . c o m . Cisco MDS 9216 Switch Hardware Installation Guide...

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