Table of contents TABLE OF CONTENTS IMPORTANT INFORMATION FOR SYSTEM OPERATORS ............General information ........................4 Relevant documents ..............................4 Safety instructions and other symbols in this documentation ...................4 1.2.1 Structure of safety instructions............................4 1.2.2 Symbols, type of risk or meaning............................ 4 1.2.3 Keywords ..................................
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Table of contents CARE, CLEANING AND MAINTENANCE................Overview of cleaning/maintenance intervals.................. 28 12.1 Confirming cleaning – Resetting the cleaning request.....................29 Care of cladding and display ......................30 Cleaning............................30 14.1 Emptying the ash box .............................. 30 14.2 Empty ash bin (Accessory)) ............................32 14.3 Confirming the cleaning request ..........................
We would like to congratulate you on your new environmentally friendly heating system. With the purchase of this high-quality product by Windhager, you have selected a system that provides more comfort and optimised fuel consump- tion while utilising an environmentally friendly means of saving resources. Your boiler was manufactured under strict ISO 9001-certified standards, was subjected to extensive tests and all the components are recyclable.
Important information for system operators Symbol Type of risk or meaning Symbol Type of risk or meaning Risk of suffocation Hand injuries No smoking, flames or other sources of ig- Material losses nition are permitted (appliance damage, consequential losses and environmental pollution) No unauthorised access Appliance disposal This symbol means that the parts indica-...
The rating plate and serial number (barcode) contain important specifications relating to the unit, such as its type, factory number and year of manufacture. If you need a spare part or have to contact Windhager Customer Service or your customer service partner due to a malfunction, please first make a note of this data from the rating plate. The rating plate is located on the front of the equipment, behind the cladding door –...
Operator's obligations To ensure that the system gives optimum service, the operator must follow these instructions: f Only adults who have received instruction from Windhager Customer Service or a customer service partner may operate the system. f The operator must have read and understood the instructions contained in the documentation.
Important information for system operators Sources of danger Power failure (or if the fan is not running) WARNING risk of deflagration! Do not open the combustion chamber door or ash chamber door because of the increased risk of deflagration. Following a power failure, a self-test is performed during combustion and then operation resumes automati- cally.
Important information for system operators 3.3.1 Safety measures in accordance with DIN EN ISO 20023 f The pellet boiler must be switched off. f Sufficient ventilation must be ensured before entering the store. f A supply of fresh air must be ensured during the time present in the store. The pellet storage must be ventilated for at least 15 minutes before entering (e.g.
Important information for system operators Permitted types of fuel –Important information! Small-scale combustion systems up to approx. 100 kW require a defined fuel quality that is as consistent as possible to ensure trouble-free operation and permanently clean combustion. Wood chips CAUTION Material losses Wood chips as approved fuel only for PuroWIN Type PW 24/30/40/49/60/72/83/99/103 –...
Important information for system operators CAUTION Material losses Unsuitable quality classes B1, B2 = inadmissible fuels Suitability for Ash content Quality class Water content Material storage in dry mass • Forest and plantation wood as well as other ≤ 35% ≤...
Important information for system operators Pellets CAUTION Material losses Pellets as approved fuel only for PuroWIN pellet boiler type PWPE 60/75/90/100 – see rating plate item 1.6 for type. Quality of pellets must be in accordance with EN ISO 17225-2 A1: The quality of the pellets is an important factor in achieving optimum operation of the heating system.
Important information for system operators Note! Pneumatic feed: The display can only indicate that the "Fill storage room" process has been "Released" if the integral fuel hopper is empty. Consequently, the integral fuel hopper must be emptied first so that the fuel feed can be activated and the mixer can start rotating.
Important information for system operators A = offenes druckloses Brennstofflagersystem Overview of the filling process for the various fuel store systems Pressureless (open) fuel store PuroWIN with direct auger or pneumatic feed Filled via an opening or a ceiling-mounted auger conveyor A = offenes druckloses Brennstofflagersystem Fig.
C = Einblasen in offenes Brennstofflagersystem B= ges Important information for system operators Open (pressureless) fuel store, PuroWIN with direct auger or pneumatic feed When filling the fuel store, always start from the centre of the mixer. This gets the compound springs into the optimum transport position as quickly as possible.
Important information for system operators 5.5.2 Filling the storage room when it is empty or when the mixer is visible B= geschlossenes Brennstofflagersystem mit Absaugleitung If the storage room is empty or the mixer is visible, the mixer must be made to rotate during filling so that the fuel storage room can be filled up to the maximum permissible filling height (see Section 5.2) without damaging the mixer.
Important information for system operators Closed fuel store, filled via filling/return air pipe, PuroWIN with direct auger During filling/extraction, negative pressure is created in the storage room and this can cause flue gas discharge from the boiler or burn-back. DANGER Injury To prevent negative pressure from being generated in the boiler, the maintenance cover on the transfer block of the room conveyor system must be opened when blowing in the fuel (Fig.
Important information for system operators 5.6.2 Filling the storage room when it is empty or when the mixer is visible B = geschlossenes Brennstofflagersystem mit Absaugleitung Once the maintenance cover on the transfer block has been opened, the boiler enters burnout mode, i.e. the boiler is not in operation and the feed (mixer) is switched off.
Important information for system operators 5.7.2 Filling the storage room when it is empty or when the mixer is visible If the storage room is empty or the mixer is visible, the mixer must be made to rotate during filling so that the fuel storage room can be filled up to the maximum permissible filling height (see Section 5.2) without damaging the mixer.
Important information for system operators Filling the fuel storage room – S TORAGE ROOM WITH SUCTION PROBES AND CHANGEOVER UNIT Fig. 22 Storage room with suction probes and changeover unit Befüllung Lagerraum Filling date and volume f Every time the storage room is filled, the date and vo- Remplissage du silo de stockage lume should be recorded on the "Storage room filled"...
DANGER Injury Unauthorised start-up! The boiler/system must be started up for the first time by Windhager Customer Service or the customer ser- vice partner, who will familiarise the customer with system operation and how to clean the boiler and fuel feed by referring to the operating manual.
Operation OPERATION Functional description, components and operating controls The PuroWIN and the MES INFINITY control system combine to form a perfect unit. The PuroWIN automatically fires when the control system signals a heating requirement. Following "purging" (safety function), ignition starts and the stoker auger switches on.
Operation 11. Heating system operation 11.1 Turning the boiler on Turning the boiler on Touch the InfoWIN Touch, the press the turn on button (Fig. 25) and confirm "Boiler On" – Fig. 26. During power-up, the system is identified, the self-test starts automatically and the load screen is displayed –...
Operation 11.2 Turning the control system on or setting it to automatic operation For the MES INFINITY control system, the select mode is already set to "Heating program 1" = automatic operation in the factory. Note. The operation of the boiler and the MES INFINITY control system are described in their respective InfoWIN Touch and MES INFINITY control system operating manuals.
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Operation Summer mode, hot water only f Select and confirm the select mode "DHW operation" – Fig. 32. Select mode Heating Heating Heating Stand-by program 1 program 2 program 3 until Tue. Heating mode Setback mode DHW operation 06.10.2015 Fig. 32 Emergency operation In the event the control system fails, selecting “Manual mode”...
Operation 11.4 Turning the boiler off On the homescreen, first press the menu button (Fig. 35), then "Boiler ON/OFF" (Fig. 36) and then confirm "Boiler Off" – Fig. 37. When turning off, the turning off screen is displayed initially (Fig. 38), followed by "Boiler is turned off"...
Operation 11.5 Maintenance burn out For cleaning, maintenance and service work, turn off the boiler using “Maintenance burn out”. Operator level On the homescreen, first press the menu button (Fig. 40), then press (Fig. 41) and select “Main- tenance burn out” (Fig. 42) and confirm – Fig. 43. Mo 05.10.2020 / 08:00 PuroWIN Chimney sweep/...
(frequent switching on/off) and the size of the boiler. Maintenance is required in addition to cleaning. This is also shown in the display as "Maintenance" and is carried out by Windhager Customer Service or a customer service partner. It is a prerequisite for the warranty conditions. Note! We recommend entering the details of all work, inspections, cleaning processes and incidents in a log book in accordance with TRVB 118 H Annex 2.
Care, cleaning and maintenance 12.1 Confi rming cleaning – Resetting the cleaning request CAUTION Material losses Boiler cleaning must not be reset if cleaning has not been carried out. Mo 05.10.2020 / 08:00 PuroWIN Chimney sweep/ manual mode 75 °C Heating programs DHW program Actuator test...
Care, cleaning and maintenance 13. Care of cladding and display Clean the boiler cladding and display with a damp cloth as needed. In the event of heavy soiling, use soapy water or diluted suds (do not use caustic chemicals or sharp cleaning instruments). 14.
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When reinstalling the ash box and cover, check they are in the correct position and are sealed – danger of inleaked air! f The seal must not be damaged and must have a clean impression. If the damage indicates a leak, have the seal replaced by Windhager customer service or a heating specialist.
(frequent turning on/off) and the size of the boiler. We recommend emptying the ash bin once a year in the case of the PuroWIN PW 24–60 and twice a year in the case of the PuroWIN PW 72–103.
Check the ash bin cover is in the correct position and sealed during installation. f The seal must not be damaged and must have a clean impression. If the damage indicates a leak, have the seal replaced by Windhager customer service or a heating specialist. 14.3 Confi rming the cleaning request...
Care, cleaning and maintenance 15. Main cleaning 15.1 Cleaning the combustion compartment, thermocontrol sensor DANGER Injury Do not open the combustion chamber door and ash door during operation. f Before commencing the main cleaning process, always turn off the boiler first via "Operator level" → "Maintenance burn out"...
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CAUTION Material losses f Check the LEAK-TIGHTNESS of the combustion chamber door. The seal must not be damaged and must have a clean impression. If the damage indicates a leak, have the seal replaced by Windhager customer service or a heating specialist.
CAUTION Material losses f Check the LEAK-TIGHTNESS of the ash chamber door. The seal must not be damaged and must have a clean impression. If the damage indicates a leak, have the seal replaced by Windhager customer service or a heating specialist.
CAUTION Material losses f Check the LEAK-TIGHTNESS of the coasting surface cover. The seal must not be damaged and must have a clean impression. If the damage indicates a leak, have the seal replaced by Windhager customer service or a heating specialist.
CAUTION Material losses f Check the LEAK-TIGHTNESS of the fan box. The seal must not be damaged and must have a clean impres- sion. If the damage indicates a leak, have the seal replaced by Windhager customer service or a heating specialist.
CAUTION Material losses f Check for LEAK-TIGHTNESS when opening for cleaning. The seal must not be damaged and must have a clean impression. If the damage indicates a leak, have the seal replaced by Windhager customer service or a heating specialist.
Check the lid for LEAK-TIGHTNESS. The seal must not be damaged and must have a clean impression. If the damage indicates a leak, have the seal replaced by Windhager customer service or a heating specialist. 15.7 Cleaning the flue gas pipe to the flue DANGER Injury f Before commencing the main cleaning process, always turn off the boiler first via "Operator level"...
Care, cleaning and maintenance 15.8 Cleaning the integral fuel hopper, fi lter strainer and level control, and re-fi lling the integral fuel hopper in an emergency Only applies to PuroWIN with pneumatic feed These parts have to be cleaned if too much dust has collected. If no fuel can be fed into the integral fuel hopper via the fully automatic feed, it can be emergency re-filled by hand via the inspection cover.
In addition to cleaning your boiler, maintenance is also required. This is also shown in the display as "Maintenance" (Fig. 81) and is carried out by Windhager Customer Service or a customer service partner. It is a prerequisite for the warranty conditions.
Care, cleaning and maintenance 17. Cleaning the storage room or storage container In accordance with standard DIN EN ISO 20023, pellet storage should be thoroughly cleaned at least once every 2 years or after every fifth delivery, whichever occurs first. DANGER Risk of suffocation The storage room/storage container may only be entered in compliance with the safety measures.
EC declaration of conformity EC DECLARATION OF CONFORMITY for the PuroWIN boiler series Manufacturer: Windhager Zentralheizung Technik GmbH Anton-Windhager-Strasse 20 A-5201 Seekirchen Name and address of the person authorised to compile the technical documentation: Thomas Schweighofer Anton-Windhager-Strasse 20 A-5201 Seekirchen...
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Daimlerstraße 9 not covered by the warranty. Further, the warranty shall be void if equip- D-86368 Gersthofen ment other than that provided by Windhager is installed. The special war- T +49 821 21860 0 F +49 821 21860 290 ranty conditions for your system are available in the "Warranty conditions"...
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