Troubleshooting - Panasonic KX-TG6513B Operating Instructions Manual

Expandable digital cordless phone expandable digital cordless answering system
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Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect
the base unit's AC adaptor, then reconnect the base unit's AC adaptor. Remove the
batteries from the handset, and then insert the batteries into the handset again.
General use
Problem
The handset does not turn
on even after installing
charged batteries.
The unit does not work.
I cannot hear a dial tone.
The indicator on the
handset flashes slowly.
*1 KX-TG6521/KX-TG6531/KX-TG6541 series: page 3
Programmable settings
Problem
The display is in a
language I cannot read.
I cannot register a handset
to a base unit.
For assistance, please visit http://www.panasonic.com/help
Cause/solution
L Place the handset on the base unit or charger to
turn on the handset.
L Make sure the batteries are installed correctly
(page 10).
L Fully charge the batteries (page 10).
L Check the connections (page 10).
L Unplug the base unit's AC adaptor to reset the
unit. Reconnect the adaptor and try again.
L The handset has not been registered to the base
unit. Register the handset (page 31).
L The base unit's AC adaptor or telephone line cord
is not connected. Check the connections.
L Disconnect the base unit from the telephone line
and connect the line to a known working
telephone. If the working telephone operates
properly, contact our service personnel to have the
unit repaired. If the working telephone does not
operate properly, contact your service provider/
telephone company.
L New messages have been recorded. Listen to the
new messages (page 38).
L New voice mail messages have been recorded.
Listen to the new voice mail messages (page 44).
Cause/solution
L Change the display language (page 14).
L The maximum number of handsets (6) is already
registered to the base unit. Cancel unused
handset registrations from the base unit (page 32).
Useful Information
*1
49

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