Hotsync Problems - 3Com III Handbook

HotSync problems

Problem
I cannot do a
HotSync operation;
what should I check
to make sure I am
doing it correctly?
I did a HotSync
operation, but one of
my applications did
not synchronize.
I am using Outlook
as my PIM, but I
cannot do a HotSync
operation.
I cannot launch the
HotSync Manager.
Appendix B
Solution
Check the Windows system tray to
make sure the HotSync Manager is
running. If it is not, open Palm Desktop
software.
Click the HotSync Manager, choose
Setup and click the Local tab. Check
that the Serial Port setting displays the
correct COM port where your cradle is
attached.
Make sure the cradle is connected
securely.
Click the HotSync Manager and choose
Custom. Check that the correct conduit
is active.
Click the HotSync Manager and choose
Custom. Check that the correct conduit
is active.
Check that the correct conduit is
installed. Reinstall the HotSync
Manager and make sure the correct
conduit is selected.
Make sure you are not running another
program, such as America Online,
CompuServe, or WinFax, that uses the
serial port you selected in the Setup
dialog box.
Reinstall the Palm Desktop software.
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