Compaq Presario 5BW474 Getting Started Manual
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Compaq Presario 5BW474 Getting Started Manual

Compaq Presario 5BW474 Getting Started Manual

Compaq desktop pc getting started
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My Presario - Getting Started
214905-372
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  • Page 1 My Presario - Getting Started 214905-372 www.compaq.com...
  • Page 2 All other product names mentioned herein may be trademarks or registered trademarks of their respective companies. Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is subject to change without notice.

  • Page 4: Table Of Contents

    Registration............2-4 Registering with Compaq and Microsoft ..... . . 2-4 Setting Up an Internet Service Provider (ISP) Account .
  • Page 5 Chapter 3 Using Your Computer ..........3-1 Keyboard Basics .
  • Page 6 Compaq Connection Helper ........
  • Page 7 eMail ..............4-6 Setting Up Outlook Express eMail .
  • Page 8 Troubleshooting ........... . . 6-4 Audio .
  • Page 9 MY P –G ONTENTS RESARIO ETTING TARTED...

  • Page 10: Chapter 1 Introduction

    RESARIO ETTING TARTED Congratulations! As the owner of a new Compaq Internet PC, you have joined the worldwide community of Presario computer users. After your computer is set up and connected to the Internet, you can explore vast regions of information, entertainment, and online services.

  • Page 11: Using This Guide

    This chapter shows you how to use this guide and directs you to other sources of information. Note: The computer features, components, and the software described in this guide may differ slightly from those in your Compaq Presario Internet —G RESARIO...

  • Page 12: Symbols And Graphics Used

    Symbols and Graphics Used Warnings and cautions are displayed to protect you from injury, your equipment from damage, and your files from data loss. —G RESARIO ETTING TARTED Symbols and Graphics Used The following words and symbols have special meaning in this guide and in the CD documentation: Warning Caution: Failure to follow directions could result in damage to...

  • Page 13: Where Can I Find Information

    Compaq telephone numbers. Note: In the event of a mechanical problem, contact Compaq, not the retailer that sold you the computer. Keep the warranty in a safe place for future reference.

  • Page 14: Safety And Comfort

    Safety and Comfort Your computer is an electrical device. Treat it with care to avoid personal injury and damage to the equipment. Warning To reduce the risk of electric shock and damage to the equipment, read the Safety and Comfort guide on this CD before performing any procedures involving the internal components of your...

  • Page 15: Using The My Presario-Learning More Cd

    ➜ Advanced features of your computer ➜ Solving computer problems ➜ Safety and comfort ➜ Compaq service and support ➜ Upgrading your computer ➜ Government regulatory information Did you know ... Electronic documents often have hyperlinks to help you find information quickly.

  • Page 16: Chapter 2 Setting Up Your Computer

    Setting Up Your Computer In This Chapter In This Chapter In This Chapter In This Chapter Your Computer at a Glance, 2-2 Setting Up Your Computer, Registration, 2-4 Setting Up an Internet Service Provider (ISP) Account, 2-5 Setting Up Your Printer, 2-6 —G RESARIO ETTING...

  • Page 17: Your Computer At A Glance

    Your Computer at a Glance Before you begin, you’ll want to become familiar with the components of your Compaq Presario. Some components, such as the keyboard and mouse, have color-coded connectors that match the ports on the back of your computer.

  • Page 18: Setting Up Your Computer

    Setting Up Your Computer If a cable is disconnected or you move your computer to another location, this topic helps you to quickly set up again. It’s a good idea to purchase a surge protector to protect your computer from electrical spikes and power surges.

  • Page 19: Registration

    Microsoft or with Compaq or both. To register the Windows operating system with Microsoft, fill in the first check box. To register your computer with Compaq, fill the second check box. We recommend that you check both boxes.

  • Page 20: Setting Up An Internet Service Provider (Isp) Account

    ISP account. To set up your account, do one of the following: ➜ If you want Compaq.NET powered by MSN as your ISP, click the Compaq.NET powered by MSN icon and follow the on-screen instructions. ➜...

  • Page 21: Setting Up Your Printer

    A printer allows you to print any document from this CD, your eMail, and Web sites. Did you know ... Compaq registration must be complete before you plug in your printer and run the printer setup Disk. Did you know ...

  • Page 22: Chapter 3 Using Your Computer

    Using Your Computer In This Chapter In This Chapter In This Chapter In This Chapter Keyboard Basics, 3-2 Keyboard Buttons, 3-3 Scroll Mouse, 3-10 Speakers, 3-12 Diskette, Hard Drive, CD-ROM, and DVD-ROM Drives, 3-13 —G RESARIO ETTING TARTED In this chapter, you learn about the following exciting, easy-to-use features of your computer: ➜...

  • Page 23: Keyboard Basics

    Keyboard Basics The standard keys perform the following functions: ➜ Main keys are the typewriter-style keys. ➜ Function keys are the F1 through F12 keys. Two of these keys are active even without a program running. F1 allows you to get help on Windows-related topics.

  • Page 24: Keyboard Buttons

    Keyboard Buttons The keyboard buttons make it easier and faster to access the Internet, use your favorite software, or listen to your favorite CD. You might even want to watch a movie or send an eMail (electronic mail). —G RESARIO ETTING TARTED Keyboard Buttons...

  • Page 25: Using Cd/Dvd Control Buttons

    The CD/DVD control buttons provide a quick and easy way to play a CD or a DVD movie at the touch of a button. Many CDs begin playing automatically when inserted into the drive. Refer to Playing an Audio CD in this chapter to play a CD.

  • Page 26: Using Internet Zone Buttons

    Web page filled with local weather, news, sports and financial information. My Presario is your instant connection to Compaq for getting the most out of your computer and the Internet. Learn about the top Internet Zones or adventure into your favorite Activity Centers to get creative using the Web.

  • Page 27: Using Quick Launch Web Buttons

    You can access your favorite program, Website, or document by pressing one of the Quick Launch Web buttons - Help My Program 2. See also ... Refer to “Preventive Maintenance” on the “Learning More” CD for additional information on service and support. The CD also provides instructions for reassigning the Help and My Program buttons...

  • Page 28: Assigning The My Program Button

    After you assign the My Program 1 button settings, pressing the button automatically opens your selected software, Website, or document. See also ... Instructions for reassigning this button are found in the “Learning More” guide on the The Volume Control buttons allow you to control the volume of your computer.

  • Page 29: Putting Your Computer To Sleep

    If you’re going to be away from your computer but want to leave the power on, you can let your computer go to sleep. This process allows you to run programs while your computer goes into a low-power state, which saves energy. However, some software (such as DVD software) might disable the sleep...

  • Page 30: Understanding The System Status Lights

    Note: This light works only with POP3 Internet services such as Compaq.NET powered by MSN. The light does not work with proprietary Internet services such as AOL. Sleep indicates the computer is in the sleep mode.

  • Page 31: Scroll Mouse

    Scroll Mouse Your computer comes with a scroll mouse. The scroll mouse directs a cursor on the Windows desktop. Use the mouse to move quickly and easily through a document or Web site. Instead of using the scroll bar to display pages, move the scroll wheel on your mouse forward or backward through a document or Web...

  • Page 32: Autoscrolling

    AutoScroll allows you to move forward and backward through a document without having to move the mouse or mouse wheel continuously. Did you know ... The scroll mouse can be customized for a left-handed user from the Mouse Properties dialog box. (Open the Control Panel and right-click the mouse icon) See also ...

  • Page 33: Speakers

    Speaker options depend on which model you purchase. The JBL Platinum Series are the standard speakers that come with most new Compaq Presario monitors. You can use the speakers freestanding or mount them to the side of the monitor. For more information, see the documentation that came with the speakers.

  • Page 34: Diskette, Hard Drive, Cd-Rom, And Dvd-Rom Drives

    Diskette, Hard Drive, CD-ROM, and DVD-ROM Drives Your computer may have one or more drives, depending on the model you purchased: ➜ Diskette drive ➜ Hard drive ➜ CD-ROM drive ➜ CD-RW drive ➜ DVD-ROM drive Each drive has different size capacities for storing information.

  • Page 35: The Hard Drive

    A CD-ROM drive allows you to read data from a CD or listen to a music CD. A CD-RW drive allows you to read and write data to a disc for storage, and allows you to listen to music or read data CDs.

  • Page 36: Removing A Disc From A Drive

    See also ... To adjust the volume, refer to Adjusting the Volume in this chapter. Did you know ... If the CD-ROM, CD-RW, or DVD-ROM drive can’t play a disc, check to be sure that the disc is inserted properly and seated securely in the drive.

  • Page 37: Playing A Dvd Movie

    DVD-ROM drive. Playback should begin automatically. 2. If playback does not begin automatically, click the Start button on the Windows taskbar. 3. Point to Programs, and then Compaq DVD Express. 4. Choose Compaq DVD Player and then click the Play button. —G RESARIO...

  • Page 38: Creating Your Own Cds

    The CD-RW drive allows you to create your own CDs. You can buy two types of media: CD-R and CD- CD-R media can be played on most of the newer CD players, CD-ROM, and DVD-ROM drives. CD-R media can be written to only once.
  • Page 39 3-18 U —G SING OMPUTER RESARIO ETTING TARTED...

  • Page 40: Chapter 4 Welcome To The Web

    Welcome to the Web In This Chapter In This Chapter In This Chapter In This Chapter Basic Concepts, 4-2 Compaq Connection Helper, 4-3 Internet Connection, 4-4 Web Searches, 4-5 eMail, 4-6 Content Advisor, 4-10 —G RESARIO ETTING TARTED In just a few moments, you will be on the world-wide Web.

  • Page 41: Basic Concepts

    Basic Concepts Internet, Web, URL, hyperlinks, cyberspace— sound confusing? The Internet definitely has its own terminology. Take a few moments to understand some basic concepts that will help you start surfing the Web. To begin surfing, you need to establish an Internet Service Provider (ISP) account.

  • Page 42: Compaq Connection Helper

    Computer” in Chapter 2) there are a few things you need to know to be able to surf the Web. If you choose Compaq.NET powered by MSN as your ISP, the Internet buttons on your keyboard are automatically set. However,...

  • Page 43: Internet Connection

    Connecting with Compaq.NET Powered by MSN If you have chosen Compaq.NET powered by MSN as your ISP, press the Instant Internet ∆ ∆ ∆ ∆ button to access the Compaq.NET powered by MSN home page. Connecting with AOL If you have chosen AOL as your ISP and completed “Setting the Internet Buttons to AOL,”...

  • Page 44: Web Searches

    —G RESARIO ETTING TARTED Web Searches Searching the Web Using Compaq.NET Powered by MSN 1. Press the Search 5 5 5 5 button on the Internet keyboard. The search page is displayed. 2. Enter a keyword in the Search box.

  • Page 45: Email

    eMail eMail (electronic mail) is very similar to the mail the postal carrier delivers to your home or office— except much faster. You can send letters, pictures, postcards—even music and video clips—to friends, family, and co-workers in an instant. Outlook Express is an eMail program that comes with your computer.

  • Page 46: Understanding Email Addresses

    To send and receive eMail, you need an eMail address so that your Internet Service Provider (ISP) will know where to “pick up” and “deliver” mail. See also ... The My Presario—Learning More guide on this CD has information on finding eMail addresses.

  • Page 47: Sending An Email Using Outlook Express

    Now that you’ve connected to an ISP, set up Outlook Express, and have an Internet address, it’s time to write your first eMail message. eMail addresses are written in a very specific way. Be sure the eMail address you enter contains no spaces and has a period after the server name.

  • Page 48: Reading Your Outlook Express Email Messages

    The eMail status light works only with POP3 Internet services such as Compaq.NET powered by MSN. The light does not work with proprietary Internet services such as AOL. ELCOME TO THE...

  • Page 49: Content Advisor

    Content Advisor The Internet provides you with access to a wide variety of information; however, some information may not be suitable for every viewer. With Content Advisor, you can: ➜ Control Internet access. ➜ Set up a password. ➜ Set up a list of Web sites that cannot be viewed by people who use your computer.

  • Page 50: Chapter 5 Common Tasks

    Common Tasks In This Chapter In This Chapter In This Chapter In This Chapter Print Basics, 5-2 .Games, 5-3 Software, 5-4 —G RESARIO ETTING TARTED In this chapter, you learn how to perform some of the more common activities with your new Internet PC.

  • Page 51: Print Basics

    Print Basics To print one or more pages from a document file or Web page, you have to connect your printer and install the necessary software. These procedures are detailed in the “Setting Up Your Computer” chapter in this guide. Note: To see what the document will look like when printed, select the Print...

  • Page 52: Games

    Games Did you know ... You should always use the same disc drive (CD-ROM or DVD-ROM) that you used to install the game when you play the game. If you experience problems installing or playing a game, contact the game manufacturer for assistance, or visit their Web site for updates.

  • Page 53: Software

    Software You may want to purchase and install additional software. Software can be installed from a CD, DVD, or diskette, and it can be downloaded from a Web site. The installation process should automatically begin when you insert the CD into the proper disc drive.

  • Page 54: Installing Software Downloaded From The Internet

    If you download software from a Web site, follow the installation instructions usually displayed on the Web page. If installation instructions are not available, complete the steps listed here. Did you know ... Before downloading files from the Internet, make sure that call-waiting is disabled, and that your anti-virus utility is running.
  • Page 55 5-6 C —G OMMON ASKS RESARIO ETTING TARTED...

  • Page 56: Chapter 6 Need Some Help

    Need Some Help? In This Chapter In This Chapter In This Chapter In This Chapter Helpful Hints, 6-2 Recovery CD, 6-3 Troubleshooting, 6-4 —G RESARIO ETTING TARTED This chapter provides information on how to identify and fix common problems that could occur with your computer. Without contacting a technician, you can easily diagnose and fix many computer problems on your own.

  • Page 57: Helpful Hints

    Before Windows starts, a blinking cursor is displayed in the upper right corner on the same screen with the word COMPAQ, displayed in red on a black background. Press the F10 key when you see the blinking cursor.

  • Page 58: Recovery Cd

    Recovery CD The Recovery CD can reinstall the software to the state it was in when you purchased the computer. You also have the option of restoring your computer to the way it was when you performed the last User Backup.

  • Page 59: Troubleshooting

    Troubleshooting If a solution does not fix your problem, try all solutions for the symptom or try the solution a second Symptom No sound. 6-4 N Information in this section is divided into three areas: Symptom, Problem, and Solution. The Symptom line describes the symptom or warning for the type of problem you are having.

  • Page 60: Cd-Rom, Cd-Rw, Or Dvd-Rom

    Symptom CD-ROM, CD-RW, or DVD-ROM drive cannot read a disc or takes too long to start. Recording audio CDs is difficult or impossible. —G RESARIO ETTING TARTED CD-ROM, CD-RW, or DVD-ROM Problem CD has been inserted Reinsert the CD with the label facing the proper incorrectly.

  • Page 61: Diskette Drive

    Enter key. The following message is displayed: SYSTEM TRANSFERRED. This task restores the system files to the hard drive. 4. Restart your computer. Hard drive has failed. Call Compaq Technical Support. Refer to your Certificate of Warranty for details. Solution —G RESARIO...
  • Page 62 Symptom Diskette drive cannot save information to diskette. —G RESARIO ETTING TARTED Problem Diskette has been Remove the diskette and reinsert it as follows: improperly inserted. Insert the edge with the sliding cover into the drive. Push the diskette, arrow pointing toward the computer, all the way in until the diskette stops.
  • Page 63 Symptom Diskette drive cannot read a diskette. 6-8 N Problem Diskette drive has Call Compaq Technical Support. Refer to your failed. Certificate of Warranty for details. Diskette is not To format the diskette: formatted. 1. On the Windows desktop, double-click the My Computer icon.

  • Page 64: Display (Monitor)

    Symptom Screen is blank, and monitor power light is not lit. Screen is blank. —G RESARIO ETTING TARTED Display (Monitor) Problem Monitor power cable is Reconnect the power plug on the back of the not connected to monitor and to a grounded (earthed) wall outlet. monitor or wall outlet.

  • Page 65: Hard Drive

    System Tools, and then click Maintenance Wizard. 3. Select Perform maintenance now. 4. Click OK. Part of hard drive has Call Compaq Technical Support. Refer to your potential to fail or Certificate of Warranty for details. could already have failed.

  • Page 66: Internet Access

    Symptom Cannot connect to the Internet. Cannot automatically launch Internet programs. Internet takes too long to download Web sites. —G RESARIO ETTING TARTED Internet Access Problem Internet Service Verify Internet settings, or contact your ISP for Provider (ISP) account assistance. is not properly set up.

  • Page 67: Keyboard And Scroll Mouse

    Refer to the preceding problem “Mouse commands. connector is not properly connected” for details on how to shut down using the keyboard. Mouse needs repair. Call Compaq Technical Support. See your Certificate of Warranty for details. Solution —G RESARIO ETTING...

  • Page 68: Memory

    Symptom Insufficient memory message is displayed. —G RESARIO ETTING TARTED Memory Problem All memory in To avoid Windows automatically running computer is being unnecessary programs at startup: used by open 1. From the Windows desktop, click the Start programs, and button.

  • Page 69: Power

    Problem Line voltage selection Set the line voltage selection switch to the switch is not in the correct setting for your region, or call Compaq proper position for Technical Support for assistance. Refer to your your region (115V/ Certificate of Warranty for details.
  • Page 70 Certificate of Warranty for details. Wrong memory Verify the installation of memory modules by modules were used in calling Compaq Technical Support. Refer to your upgrade, or memory Certificate of Warranty for details. modules were installed in the wrong location.
  • Page 71 6-16 N —G RESARIO ETTING TARTED...
  • Page 72 Index Symbols @ sign 4-7 Activity button, described 3-5 Adaptec Easy CD Creator, creating CDs 3-17 Add/Remove Programs 5-4 Alta Vista, Web brouser 3-5 America Online, see AOL connecting with icon 4-3 searching arrow keys 3-2 audio playing a CD 3-15 speaker port 2-2 Audio-In port, described 3-12 autoscrolling 3-11...
  • Page 73 CD 3-15 removing from drive 3-15 Compaq My Presario button 3-5 registration 2-3, 2-4 Web site 1-4 Compaq.NET powered by MSN 2-5, 4-3, 4-5 components, described and illustrated 2-2 connectors, color-coded 2-2 Content Advisor described 4-10 password 4-10...
  • Page 74 electronic documents, defined 1-3 eMail accessing via keyboard button 3-5 address criteria 4-7 button 3-5 Close button 4-9 defined 4-6 Delete key 4-9 extensions 4-7 Hotmail 4-6 Inbox 4-9 Instant eMail 4-8 message window 4-8 Message/New Message 4-8 New Mail 4-8 Outlook Express 4-6 reading 4-9 reading messages 4-9...
  • Page 75 Activity 3-5 eMail 3-5 Entertainment 3-5 Instant Internet 3-5 My Presario 3-5 Retail/Affinity Central 3-5 Search 3-5 Compaq.NET powered by MSN 2-5 Compaq.NET powered by MSNSee AOL 2-5 eMail address 4-7 establishing 4-2 obtaining assistance with 2-5 problems with account 6-11...
  • Page 76 Netscape Navigator 4-4 numeric keys 3-2 Outlook Express described 4-6 Inbox 4-9 setting up 4-6 parallel port illustrated 2-2 parental controls, Internet settings 4-10 password Content Advisor 4-10 password, remembering 4-6 ports 1394, illustrated 2-2 Audio-In 3-12 for connecting joysticks, gamepads, video controllers 2-2 monitor 2-2 parallel 2-2, 2-6...
  • Page 77 serial port, illustrated 2-2 sleep mode customizing 3-8 described 3-8 recognizing 6-9 software accessing with mouse 3-10 downloading 5-5 installing downloaded files 5-5 speakers Audio In port 3-12 cassette player 3-12 CD player 3-12 MP3 player 3-12 playing audio through 3-12 turning on 3-12 volume control 3-12 start-up disk 6-15...

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