About Upgrading - One for All URC-9910 User Manual

ABOUT UPGRADING

The URC-9910 remote control has the largest infrared code library
available. However, if you purchase a brand new home entertain-
ment or home automation device, it may not respond to the codes
stored in the remote control's memory.
If this happens, please contact our Customer Support department
(see Troubleshooting Section on page 55) to upgrade the URC-9910
remote control. The Customer Support representative will search our
entire database for a code that matches your device and instruct you
how to enter it into your URC-9910 remote control.
If the code for your home entertainment or home automation device
is not in our database, we will need to "capture" the code for that
device from its original remote control.A new code would then be
created and entered into your URC-9910 remote control. If necessary,
the Customer Support representative can instruct you how to begin
the capture procedure.
NOTE: One For All reserves the right to replace a returned remote control with
a new one of equal or superior functionality.
Upgrade Exclusions
• Home entertainment or home automation devices controlled by
radio frequency (RF/UHF), wired, or ultrasonic remote controls.
Only devices controlled by infrared remote controls are covered.
• Home entertainment or home automation devices not controlled
by remote controls.
• Broken or defective product.
• Products that operate over 100 kHz.
• Infrared keyboards and infrared pointing devices (such as
mouse substitutes).
• All products for sale and/or use outside the continental United
States, Hawaii,Alaska, or Canada.
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