Troubleshooting - Nokia 6610 User Manual

• TROUBLESHOOTING

The following table lists some common problems and their solutions.
Problem
My phone
isn't charging
My phone
isn't making/
receiving calls
I can't listen
to my voice
messages
When I insert
my SIM card
into another
phone, it's
rejected
Possible cause
The charger and phone aren't
properly connected
The charger is not properly
plugged into the wall
The battery isn't charged
The signal strength is poor
You don't have voicemail
service
You haven't setup your
voicemail service with your
wireless provider
You haven't saved your
voicemail number to
your phone
You've forgotten your password
or are entering it incorrectly
The voicemail number you've
saved to your phone is incorrect
Fixed dialing is activated on
your SIM card and the receiving
phone doesn't support fixed
dialing
[ 148 ]
Possible solution
Securely connect the
charger to the phone
Ensure the charger is
plugged in correctly
Charge the battery
If you are indoors,
move toward a
window
Call your wireless
provider
Call your wireless
provider
See "Save your voice
mailbox number" on
page 70
Call your wireless
provider
Call your wireless
provider
Deactivate fixed
dialing on the SIM