Do you have a question about the A9 and is the answer not in the manual?
Questions and answers
kal
June 2, 2025
I just got a "Low battery" message. The unit kept making start-up/end noises 20 second intervals. How do I change/charge the battery if it should be charging once I start the ignition?
1 comments:
Mr. Anderson
June 2, 2025
The SsonTong A9 dash cam has a small internal battery only for saving emergency files and settings. It will shut down after 5 minutes without external power. To avoid the "Low battery" message and noises, you must use the car charger to provide continuous power. Charging the internal battery alone is not sufficient for regular use. Plug the dash cam into the car charger while using it.
This answer is automatically generated
Keith Dick
January 24, 2025
My sd card is saying full it says turn off my parking mode etc how do I do that
1 comments:
Mr. Anderson
May 14, 2025
To turn off parking mode on the SsonTong A9 when the SD card is full, go to the dash cam menu, navigate to the parking mode setting, and select the option to turn it off. This helps prevent the SD card from filling up with locked files.
This answer is automatically generated
John G Dunavent
June 4, 2025
How do i order a new suction cup for my camera? It worked well. got pulled off and i cant make it work again.
Colin Bexon
March 9, 2025
What is the small fee and blue light on the left side camara body the red knights up then goes out after a short while and the blue one flashes all the time is this correct
Summary of Contents for ssontong A9
Page 1
1080P High Speed Driving Recorder USER MANUAL MODE:A9 ANY PROBLEMS, please contact us! We will do our best to help you If you just bought front camera,pls ignore some part Thanks!
Page 2
Before use the car camera you should know 1.Find a 32GB,class 10 micro SD card (If you bought dual dash cam, the SD card is included). 2.Charge dash cam 2 ~ 3 hours. 3.The dash camera for car is equipped with a small battery for saving emergency file and setting only.
Page 3
you asap. 8. When you playback the video on your computer, not see the image just can heard a sound, please download a Universal player, that issue will be solved. PRODUCT STRUCTURE 1. Up Button 2. Down Button 3. Setting Button (Menu Button) 4.
Page 4
1. Lens 1.Reset 2. Speaker 2.Microphone Contents • 1. How to install this dash cam • 2. Before using the car camera • 3. How to format dash cam • 4. About settings • 5. FAQ • 6. After-sales service & Warranty...
Page 7
2 way of install rear cam, inside of car & outside of car OUTSIDE INSIDE Please check the installation effect of the front camera:...
Page 8
Connect the rear cam with rear cam cable: Picture one Picture two After wired the rear cam cable, then connect rear cam with rear cam cable; Please note up “Picture one” and “Picture two”...
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2 situation you may meet Situation 1:If your car do NOT have built in reverse system monitor display screen,need this dash cam reverse function,please red wire connect rear cam cable to car reversing lamp positive terminal.When you reverse car,the display screen will switch to full screen of rear view.
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Situation 2 Situation 2: If your car already have reverse system display monitor,just need this dash cam record rear view when you are driving,please ignore the rear cam cable red wire,it no need connect to anywhere.When you drive forward or reverse car,the dash cam display screen will always show picture in picture of both front and rear view.
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4 Dual Dash Cam Screen Display Mode( When in standby mode, press"UP" button switch between this 4 screen display mode please note below picture: Display Mode 1 Display Mode 2 Display Mode 3 Display Mode 4...
Page 14
Video storage fold: DCIMA: front camera video DCIMB: rear camera video LOCA: front camera locked video MOVA: front camera normal video LOCB: rear camera locked video MOVB:rear camera normal video Note: When you playback the videos on your pc, just heard a sound, cannot see the images,but can playback video on camera,Please download a universal player like “KMPlayer”...
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1. Click OK button to stop recording first, then click menu button enter menu page 2. Click menu button again to enter settings page 3. Click OK button to format card.
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About settings 1.How to enter setting/menu page without card inserted: 1.click menu button directly with card inserted: 1. click OK button to stop recording 2. Click menu button to enter menu page...
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1. How to view playback video? (on dash cam) 1. Press ok button to stop recording 2. Press mode button twice into playback mode...
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3. MOVA is front camera video 4. MOVB is rear cam video 5.LOCB is rear cam locked video...
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View playback on laptop in 2 methods: Method 1: Use card reader to view playback video on laptop. Step 1: Insert card into card reader Step 2: Connect card reader with laptop...
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Method 2: Connect dash cam with laptop directly with package included mini USB data cable 1. Use the mini usb cable connect the dash can into your PC...
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2.Select “ Mass Storage”,click “OK” button 3. you will see the video, you can share it Suggestion: Download VLC media player, to view the playback video on PC more smoothly...
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2.Why my dash cam saying “card full” ? If you turn on G sensor and parking mode,too Answer: many locked file will result card full,just turn off G sensor,motion detection & parking mode is fine. 3.Why my dash cam turn off randomly? The first reason reason is might be power Answer: connection not stable,just well connected power supply...
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stable,please make sure connect power cord cigar lighter car charger tight with car cigar lighter socket, and keep continuously power supply.If well connected but still have this situation,it`s the power cord car charger defective,just contact us and we will send you a new charger replacement.
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3).the card defective will result camera could not turn on,just take out card or change a new card to insert camera, 7.The rear cam does not work? there are 2 reason will result this problem, Answer: 1) . the rear cam wire is not well connected,just check all wire connection part and make them connected tight.
Warranty & Support (After-Sales Service) Warranty A9 Dual dash cam comes with full 1 year warranty. Support If you have any questions regarding this dual dash cam, please do not hesitate to send us your order ID to AMAZON or ssontong_service@163.com, we will get back to you within...
Need help?
Do you have a question about the A9 and is the answer not in the manual?
Questions and answers
I just got a "Low battery" message. The unit kept making start-up/end noises 20 second intervals. How do I change/charge the battery if it should be charging once I start the ignition?
The SsonTong A9 dash cam has a small internal battery only for saving emergency files and settings. It will shut down after 5 minutes without external power. To avoid the "Low battery" message and noises, you must use the car charger to provide continuous power. Charging the internal battery alone is not sufficient for regular use. Plug the dash cam into the car charger while using it.
This answer is automatically generated
My sd card is saying full it says turn off my parking mode etc how do I do that
To turn off parking mode on the SsonTong A9 when the SD card is full, go to the dash cam menu, navigate to the parking mode setting, and select the option to turn it off. This helps prevent the SD card from filling up with locked files.
This answer is automatically generated
How do i order a new suction cup for my camera? It worked well. got pulled off and i cant make it work again.
What is the small fee and blue light on the left side camara body the red knights up then goes out after a short while and the blue one flashes all the time is this correct