Troubleshooting - NEC MultiSync M751 User Manual

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Mail Setting
Click on "MAIL" on the left-hand column below HOME.
When the Mail settings are configured and enabled, the monitor sends email notifications when an error occurs or if the input
signal is lost. The monitor must be connected to a LAN for this feature to work.
Alert Mail
Status Message
Sender's Address
SMTP Server
Recipient's Address
1 to 3
Authentication Method
POP3 Server
User Name
Password
Test Mail
NOTEN:
• If an alert email isn't received when performing a Test Mail, check that the network and server settings, and the

recipient's email address are correct.
 • If you entered an incorrect address in a test, you may not receive an alert email.
Should this happen, check that the Recipient's Address is correct.
Alert error list
Error number *
ErrorCode
The monitor's power supply is not
70h ~ 7Fh
functioning normally.
80h ~ 8Fh
The cooling fan has stopped.
The monitor's backlight unit is not
90h ~ 9Fh
functioning normally.
A0h ~ AFh
The monitor is overheated.
The monitor does not receive an input
B0h ~ BFh
signal.
The remaining capacity of the error log
D0h
decreased.
The battery for clocks is empty.
D1h
E0h ~ EFh
A system error occurred in the monitor.
When an error occurs, the monitor will send an error message to the email address(es) listed in
the Recipient's Address fields. Please see the "Alert error list" table below.
Note that it is not an error when no input signal is detected. The monitor will only send a no signal
input notification email when Status Message is enabled.
Selecting [ENABLE] turns on the Alert Mail feature.
Selecting [DISABLE] turns off the Alert Mail feature.
This is a setting for whether to include the 'no signal' condition as an alerting condition or not.
Selecting [ENABLE], Alert Mail send mails when the monitor has no signal or is in alerting
conditions.
Selecting [DISABLE], Alert Mail send mails when the monitor is in alerting conditions.
It doesn't send mail when the monitor has no signal.
Type in the sender's address. Up to 60 alphanumeric and symbols characters can be used.
Type in the SMTP server name to be connected with the monitor.
Up to 60 alphanumeric characters can be used.
Type in your recipient's address. Up to 60 alphanumeric and symbols characters can be used.
This selects the authentication method of the email transmission.
This specifies the address of the POP3 server that is used in the authentication of the email.
This sets the user name for logging into the authentication server when authentication is required
for the email transmission. Up to 60 alphanumeric characters can be used.
This sets the password for logging into the authentication server when authentication is required
for the email transmission. Up to 60 alphanumeric characters can be used.
Click on this button to send a test email to check if your settings are correct.
Alert mail Message
Explanation
Standby power abnormal.
Cooling fan abnormal.
Backlight abnormal.
Temperature abnormal.
No signal.
The Proof of Play log memory size is
1 more hour.
The battery is empty.
System error.
English−69
Measure
Please contact your supplier.
Please contact your supplier.
Please contact your supplier.
Please contact your supplier.
Please check "No picture" in

"Troubleshooting".

Please get a log by using PD external
command. See
page
74.
Please connect the monitor to the
power then recharge the battery.
Please set (DATE & TIME) in OSD.
Please contact your supplier.

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