Temporary Board switch
If you either don't have a Spare board to install in the scanner to fix the scanner or that you just want to
make sure that a new Main Board will fix the issue, you can Temporary use a Main Board from another
HD Ultra X scanner without changing Serial no or try to change model. But you will have to finish the
repair with a "Spare Part" Main Board and go through the Activation Wizard.
Problem with Activation
If the wrong License key have been merge with a new scanner you will have to contact Support to solve
the problem.
Please Contact support@contex.com with the following info:
Customer Name.
Customer email.
Scanner Serial no.
License key.
HD Ultra X Service Guide
Page 148