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Manufacturer: Gogoro Taiwan Limited 
Address: ​
3 3, Dinghu Rd., Guishan Dist., Taoyuan City, Taiwan 33378
Tel:03-273-0900 
Service Centre: 0800-365-996 
Version:OM0021902001_EN 
Series (Model): Gogoro 1 and S1 model year 20 
iQ Version: 5.0 
Copyright© 2019 Gogoro Taiwan Limited
 
 
reproduced or copied in any form unless a prior written consent is received from Gogoro Taiwan Limited. 
 
Gogoro 1 Smartscooter​
Owner Manual
 
 
 
All rights reserved. Any portion of this user manual shall not be forwarded,
 
 
 
 
 
   
®
 
 
 
 
 
 
 

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Summary of Contents for Gogoro Smartscooter 1

  • Page 1 All rights reserved. Any portion of this user manual shall not be forwarded,                           reproduced or copied in any form unless a prior written consent is received from Gogoro Taiwan Limited.   ...
  • Page 2: Table Of Contents

    23  4. Battery exchange 24  GoStation® 24  Replacing batteries 5. Smartphone Application and Personalisation Downloading and Installing the Gogoro® App 27  Pairing Your Phone with Smartscooter® 27  Introduction to Gogoro® App 28  6. Maintenance Check the Following Before Your Ride 31 ...
  • Page 4: Before You Hit The Road

    1.Before You Hit the Road   Welcome to your new Gogoro! Let us walk you through the right steps to operate your                                 Smartscooter® safely and maximize your riding experience. Please read this guide carefully  ...
  • Page 5: 24-Hour Roadside Assistance

    The Gogoro Service Center offers round-the-clock roadside assistance. In case your Smartscooter® is out of order or involved in an accident, please call toll-free at 0800-365-996 and the Gogoro Service Center will dispatch assistance vehicles to help you; service charges may occur according to your location and distance of transportation.
  • Page 6 Figure 1-2: Top View   Figure 1-3: Front View    Figure 1-4: Motor Mount ...
  • Page 7 Figure 1-5: Left Handle Switches   High/low beam switch:  ● Press to switch the headlight from low beam to high beam.  ● Long press for 0.5 seconds and release, the headlight will flash alternating between  the low and high beam for 3 cycles, to warn the oncoming vehicles and passengers.  Left/Right turn signal switch:  ...
  • Page 8 ● Press once - the left turn signal blinks and plays an acoustic note. Press again to  turn off.  Note: The auto-off feature built into the turn signal lights will be activated when    the handle is turned back past a certain threshold.  ...
  • Page 9 Figure 1-6: Right Handle Switches    Trip Toggle Button:   ● Short presses cycle through different information on the odometer display; the                       information includes total mileage (ODO), single trip mileage (TRIP) and estimated  ...
  • Page 10       on.  Note: The system sets the intensity of regenerative braking based on the setting  in the Gogoro® App, but also takes the current speed and remaining battery level    into consideration, and makes minor adjustments accordingly.   ...
  • Page 11 Figure 1-8: Dashboard Icon Name   Table 1-1: Information about dashboard icon  圖示 按鍵名稱 功能說明 Sets the Smartscooter® to motor standby mode or shuts  Start button down the motor. (Please refer to “Moving and Stopping”)  Remaining  battery power  Indicates the current battery level. display Indicates the current moving speed.  ...
  • Page 12 Stopping) Regenerative  Lights up when regenerative function is activated. braking If any illumination light is out of order or experiencing  Light system  abnormalities, the sign reminds the owner to visit a Gogoro  failure warning  service center for repairs.   ...
  • Page 13: Locking, Unlocking, Power On And Opening Trunk

          System® sensor to ​ e asily lock or unlock your Smartscooter®.  You can use Gogoro® App and smartphone to unlock and lock the    Smartscooter®.​ (Please refer to 5. Smartphone Application and Personalisation)  1. Please preserve the iQ System® Smart Keycard carefully, do not bend, cut, or expose it under direct sunlight.
  • Page 14: Lock

    ● If your Smartscooter® is locked, turn the handlebar all the way to the left, then                               swipe the iQ System® Smart Keycard near iQ System® sensor to unlock your  ...
  • Page 15: Opening The Luggage Compartment

                              Smartscooter® will lock automatically. You can use Gogoro® APP to activate or                         deactivate this feature. ...
  • Page 16: Hibernation Mode

    ○ When Smartscooter® idles for too long time (Depends on current battery  level).   ○ When Gogoro® battery is away from vehicle for longer than 48 hours.   ● You can release the Smartscooter™ from hibernation mode with a 3 second long press on the “Start”...
  • Page 17: Moving And Stopping

    3. Moving and Stopping  Startup and Takeoff  After your scooter is unlocked, an additional startup sequence is needed to enter the Motor                               Standby Mode and be ready for takeoff.  1.
  • Page 18 Figure 3-2: Motor on    Note: ​ Y ou must not activate the throttle or reverse button when starting the                         scooter, and please keep the stands retracted, seat closed firmly and the scooter  ...
  • Page 19: Regenerative Braking

            ● on the dashboard will show an animation to inform you that the battery is charging.  ● The power recovery rate can be adjusted or turned off through the Gogoro® App.          ...
  • Page 20: Reversing

    Reversing  Figure 3-3: Reverse ring  Please follow the instructions below to reverse:  1. Make sure the scooter is started and is in motor standby mode.  2. Make sure the scooter is in complete standstill and its electronic throttle is not  activated. ...
  • Page 21: Smart Mode

    Smart Mode  ● The Smart Mode dynamically tunes the scooter settings according to road                       conditions and rider preference for optimized safety and power efficiency.  ● Pressing the Smart Mode button activates or deactivates the function.  Super Boost Mode ...
  • Page 22: Low Energy Mode

      Low Energy Mode  Figure 3-4: Battery level is low      If you find there’s only one bar flashing slowly, the battery level is low; it’s                            ...
  • Page 23: Overheat Protection

    Figure 3-5: Crawl home mode      When the last bar disappears, the batteries have very few power remaining                         ● and the scooters enters “Crawl home mode” with the top speed limited to approx.  ...
  • Page 24: Fall Down Protection

    System Overheat Warning symbol on the dashboard will light up. During Overheat                         Protection Mode, the system reduces power output automatically.  ● Therefore, when the       System Overheat Warning symbol turns on, please  ...
  • Page 25: Battery Exchange

    “GO” button, to shut off the motor.  ® ​ 2. Open the seat. Hold the handle of one of the Gogoro​ batteries to pull it out.  3. Insert the battery into an empty GoStation® slot and push it all the way until it’s ...
  • Page 26                             traced back to improper handling by a particular user, Gogoro reserves the right                          ...
  • Page 27 ● DO NOT attempt to dismantle the batteries, or to alter their shape and/or  structure.  ● DO NOT attempt to discharge the batteries yourself.  ® ​ ● DO NOT use any solvent or chemical agent on Gogoro​ batteries.  ● In cases when an anomaly, such as leakage, damage or deformation, is  ® ​...
  • Page 28: Smartphone Application And Personalisation

                          smartphone for its specification.  ● iOS platform: Requires iOS 8.0 or later. Please download from Gogoro official site or                      ...
  • Page 29: Introduction To Gogoro® App

      Note: ​ T he Gogoro® App transmits data via the Internet occasionally and service                         charges may apply.    Introduction to Gogoro® App  Figure 5-1: The Gogoro® App interface (The actual content might be different ...
  • Page 30 ● My Profile: Displays owner’s account information and “Badge wall”.  ● Online Help: Frequently asked questions.  ● Service: Service reservation.  Note: ​ T he Gogoro® App can still configure some functions even it’s not      ...
  • Page 31 Note: ​ T he adjustable speed limit in the overspeed warning function might be                       higher than the local regulation. User should use his/her own judgment to adjust      ...
  • Page 32: Maintenance

    ● If the braking fluid level is appropriate, the entire braking system is working normally.  ● If the Saferide™ electronic throttle and reverse throttle are working normally.  ● Other items required by local regulations.  In case of any abnormality or uncertainty, please contact the Gogoro Service  Center at 0800-365-996. ...
  • Page 33: Regular Service And Maintenance

    Gogoro reserves the right to  refuse fulfilling warranty obligations.  Maintenance schedule  It is recommended to bring your Smartscooter® back to a Gogoro service center for regular inspection and maintenance every 3,000 kilometers or every six months (whichever comes first).
  • Page 34 Service Time Inerval (Months) All functions Lubricant Brake Fluid Gear Oil Belt Cooling System Front suspension bolts C:Check R:Replace A:Adjust L:Lubricate  ...

Table of Contents