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6.2 Cleaning the hob
• Remove immediately: melted plastic,
plastic foil, sugar and food with sugar.
If not, the dirt can cause damage to
the hob. Take care to avoid burns. Put
the special scraper on the glass
surface at an acute angle and move
the blade on the surface.
• Remove when the hob is
sufficiently cool: limescale rings,
7. TROUBLESHOOTING
WARNING!
Refer to Safety chapters.
7.1 What to do if...
Problem
You cannot activate or op‐
erate the hob.
An acoustic signal sounds
and the hob deactivates.
An acoustic signal sounds
when the hob is deactiva‐
ted.
The hob deactivates.
water rings, fat stains, shiny metallic
discoloration. Clean the hob with a
moist cloth and non-abrasive
detergent. After cleaning, wipe the
hob dry with a soft cloth.
• Remove shiny metallic
discoloration: use a solution of water
with vinegar and clean the glass
surface with a moist cloth.
Possible cause
The hob is not connected
to an electrical supply or it
is connected incorrectly.
The fuse is blown.
You touched 2 or more
sensor fields at the same
time.
STOP+GO function oper‐
ates.
There is water or fat stains
on the control panel.
You put something on one
or more sensor fields.
You put something on the
sensor field
.
Remedy
Check if the hob is correct‐
ly connected to the electri‐
cal supply. Refer to the
connection diagram.
Make sure that the fuse is
the cause of the malfunc‐
tion. If the fuse is blown
again and again, contact a
qualified electrician.
Activate the hob again and
set the heat setting in less
than 10 seconds.
Touch only one sensor
field.
Refer to "Daily use" chap‐
ter.
Clean the control panel.
Remove the object from
the sensor fields.
Remove the object from
the sensor field.
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