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Getting Started With Sprint Service
Determining If Your Device Is Already Activated
If you purchased your device at a Sprint Store, it is probably
ready to use. If you received your device in the mail, it
probably has been activated; all you need to do is unlock it.
If your device is not activated, please call Sprint Customer
Service at 1-888-211-4PCS (4727).
Unlocking Your Device
To unlock your device, follow these easy steps:
1.
Press and hold the Power/End key (p) to turn the device
on.
2.
Press Unlock (left softkey).
Tip:
To select a softkey, press the button directly below the text
appearing on the bottom left and right of your display screen.
Softkey actions change according to the screen you are
viewing.
3.
Enter your four-digit lock code. (For security purposes,
the code is not visible as you type.)
Tip:
If you can't recall your lock code, try using the last four digits
of either your Social Security number or phone number, or try
entering 0000 or NATL (6285). If none of these work, call
Sprint Customer Service at 1-888-211-4PCS (4727).
Section 1A: Setting Up Service
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