Troubleshooting - CH C1.2 User Manual

10 Troubleshooting

Error
No power
Remote control
does not work
No sound
(general)
No sound
(7 is displayed)
No sound
(FS Unknown is displayed)
No sound
("INVALID SIGNAL IN"
is displayed)
No sound
(K is displayed)
No sound
("CLOCKING ERR."
is displayed)
Action
Check the AC power cord
Check the power button at the back of the unit
Check the mains fuse on the AC power cord receptacle
Check if the unit is connected to the AC supply and powered-on
Check that the distance to the unit is not too great. Move closer and try again.
The C1.2's Standby LED should briefly illuminate
Change the batteries in the remote control if required (Remote control LED
does not illuminate)
Make sure the C1.2 is not configured as a Slave on the network (Settings /
Network / Config)
Make sure Factory Settings / Remote Control parameter matches your RC5
remote control (Pre2 by default)
Check that your source is playing
Check that your amplifier is turned-on and speakers are connected
Check that the system volume setting is not too low
Check that the correct input is selected on your C1.2
Your C1.2 is muted. Unmute using first RC button
There is no incoming digital stream for the selected input, or it is at an
unsupported sampling frequency. Check supported audio format in the
specification table (chapter 11). Try switching to another input to verify that
your C1.2 works well on other inputs
Incoming audio stream is non-PCM (e.g. AC3 or DTS).
Only play PCM or DoP on standard digital input, and PCM or DSD on CH-Link
and ethernet streaming inputs
C1.2 is not locked to its clock source (J)
Please refer to advanced clocking chapter7. for details on valid clocking
combinations
If you are using a clocking scheme involving external clock in/out (SYNC-I/O
option board), make sure that the 75Ω BNC cable is properly connected and
not damaged
The source (e.g. D1.5 CD/SACD drive) and the C1.2 are not synchronized
Please refer to Advanced clocking chapter 7. to make sure a valid clocking
scheme is used. If you are using a clocking scheme involving external clock in/
out (SYNC-IO option board), make sure that the 75Ω BNC cable is properly
connected and not damaged.
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