TELEPASS Electronic payment device Manual

Introduction

Use this manual to install and safely use your Telepass. For details on payments, contract obligations, regulations and conditions in each country where the device is used, please see the service contract.
For further information on your Telepass, its use and for customer service requests, visit www.telepass.com

General warnings

Please read the instructions carefully before using the device.

For your safety

For vehicles that transport potentially explosive substances: this device is NOT certified for use in potentially explosive atmosphere.
In areas considered at risk, remove it from the vehicle according to current regulations.
Do not tamper with or attempt to open the device.
These types of actions may cause electrocution.
Keep out of reach of children.

How to avoid device damages

Do not submerge in liquids and protect against rain and/or showers.
The device is not waterproof. Do not use solvents, alcohol, petrol or other flammable substances to clean the device.
Keep away from heat, flames and magnetic fields. Do not place the device near electric motors or other devices that generate strong magnetic fields.
Prevent condensation from forming on the device. The cab reaches high temperatures in the summer. A quick drop from high to low temperature could generate condensation (water drops) on the device surface. To avoid this issue, place the device in a well-ventilated place and wait for it to adapt to room temperature.
In the event of prolonged disuse, store the device in a dry place not subject to extreme temperature changes.

To guarantee correct operation

Carefully follow the installation instructions.
If the device emits smoke, remove it from the support and take it out of the vehicle. If liquid leaks from the device, do not touch it with your bare hands. Request a replacement.

Behavior to be avoided

Do not use the device if it appears damaged.
Do not use more than one Telepass on the same vehicle. This can cause interference between devices, malfunctions and double toll charges. In such cases, Telepass cannot reimburse the extra amount paid.

Telepass for motorcycles

The device can also be used on motorcycles with CC greater than or equal to 150 CC in specific lanes, marked with the motorcycle symbol.

Correct position

The Telepass must be placed at the top-center of the windshield, behind the rear-view mirror. For screened (e.g. heated or heat-resistant) windshields, the device must be placed in the area indicated by the vehicle instructions (normally a dark dotted area behind the rear-view mirror).

Do not place it on the dashboard or on sides next to the posts. This can cause malfunctions.

Installing the device

Preferably install the device at room temperature. Make sure the device does not obstruct the driver's field of vision.

1. Accurately clean the application surface.
2. Remove the protective film from the sticker.
3. Attach the Telepass, preferably on the right-hand side of the rear-view mirror, horizontally with the sticker facing the windshield and label facing downward.
4. Hold down for at least five seconds.

Removal warnings

After attaching the device, wait 12 hours before removing it from the support.

Communication without interferences

Leave at least 10 cm around the device free from objects such as cell phones, chargers or other electronic devices.

How it works

Once installed, the device is ready for use.
When the vehicle enters a Telepass lane or nears the gate, it is recognized by an antenna on the gate that detects the device and authorizes the toll charge.

Recognizing buzzers

The Telepass emits different buzzer sounds in transit in the Telepass lane.

	Transit	Notes
A high-pitched tone before and after the barrier opens		Transit recorded.
A low-pitched tone before the barrier		The barrier does not open. Transit not recorded. Request customer service.
A high-pitched tone before the barrier opens and three or six high-pitched tones after		Transit recorded but battery low. Request a replacement.
No buzzer		The barrier does not open. Transit not recorded. Request customer service.

How to cross a Telepass highway toll

For safety reasons, observe the 30 km/h speed limit near toll stations.
Stay at least four meters away from the vehicle in front of you. If the traffic light is red, use another Telepass lane.

How to cross a Telepass toll in other circumstances

Observe the speed limits and, if necessary, stop and wait for the barrier to open.

What to do if the barrier does not open

Should the barrier not open, request customer service by pressing the specific button.
The operator will photograph the license plate for further checks and will allow you to leave immediately.

In no case should you put your car in reverse or leave it to reach toll personnel on foot. This behavior is dangerous, in addition to being prohibited by Traffic Code Art. 175, paragraph 6.

Cleaning warnings

Use a soft cloth, dampened with a multipurpose detergent.

Do not spray detergent directly on the device.

Returning the Telepass

The device is the property of Telepass SpA. Do not discard the device with common waste. Always return it to Telepass SpA.
Replace it in the event of dead battery or malfunction.

Technical specifications

Conformity

This radio device meets directive 1999/5/EC.
EN 60950-1:2006: +A11:2009
EN 301 489-3 V.1.4.1(2013-06)
ES 200 674-1 V.1.1.1 (1999-02)
A copy of conformity documentation is available at www.telepass.com

Telepass SpA - Via A. Bergamini, 50 - 00159 Rome - Italy
www.telepass.com
Telepass SpA © 2017