Table of Contents
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Category
Sub-Category
Device Spec
What kind of media formats does
your device support?
Multimedia
Recovery Solution
How can I restart my device when
the screen freezes?
Reset
Recovery Solution
How do I perform a factory reset?
Factory Reset
Question
Audio format : 3gp, mp4, m4a, mp3, mid, ogg, wav
Image format : jpg, gif, png, bmp
Video format : 3gp, mp4 (H.263, H.264 BP, MPEG-4 SP),
If the device does not respond to user input or the screen
freezes:
Remove the back cover and press the RESET button with a
pointed object to restart your device. If it still does not work,
please contact customer service.
1. From the Home screen, touch Apps.
2. Touch Settings > Privacy > Factory data reset.
3. Read the warning and touch Reset tablet.
4. Touch Erase everything.
Attention:
If a factory reset is performed, all installed application and
user data will be erased. Please remember to back up any
important data before performing a factory reset.
Answer
webm(VP8)
61
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