GE GSS20GEWBB Owner's Manual & Installation Instructions page 16

Before you call for service...
Problem
Water has poor taste/odor
(on some models)
Water in first glass is
warm (on some models)
Water dispenser does
not work (on some models)
Water spurting from
dispenser
Water is not dispensed
No water or ice cube
production
Refrigerator has odor
Moisture forms on
outside of refrigerator
Moisture collects inside
Interior light does
not work
Water on kitchen floor or
on bottom of freezer
Hot air from bottom
of refrigerator
Cubed Ice was selected
but Crushed Ice was
dispensed (on some models)
Frequent "buzzing" sound
16
Possible Causes
Water dispenser has not been
used for a long time.
Normal when refrigerator
is first installed.
Water dispenser has not been
used for a long time.
Water system has been drained. • Allow several hours for replenished supply to chill.
Water supply line turned
off or not connected.
Water filter clogged.
Air may be trapped in the
water system.
Dispenser is LOCKED.
Newly-installed filter cartridge. • Run water from the dispenser for 3 minutes (about
Water in reservoir is frozen.
Supply line or shutoff
valve is clogged.
Water filter clogged.
Dispenser is LOCKED.
Foods transmitting
odor to refrigerator.
Interior needs cleaning.
Defrost water drainage
system needs cleaning.
Not unusual during
periods of high humidity.
Too frequent or too
long door openings.
No power at outlet.
Light bulb burned out.
Drain in the bottom of
the freezer clogged.
Cubes jammed in chute.
Normal air flow cooling motor.
In the refrigeration process,
it is normal that heat be expelled
in the area under the refrigerator.
Some floor coverings are sensitive
and will discolor at these normal
and safe temperatures.
Last setting was Crushed Ice.
Icemaker power switch is in the • Slide the power switch to the OFF position. Keeping it in
ON position but the water supply
to the refrigerator has not been
connected.
What To Do
• Dispense water until all water in system is replenished.
• Wait 24 hours for the refrigerator to completely
cool down.
• Dispense water until all water in system is replenished.
• See Installing the water line.
• Replace filter cartridge or remove filter and install plug.
• Press the dispenser arm for at least two minutes.
• Press and hold the Lock pad for 3 seconds.
1 / gallons).
1
2
• Call for service.
• Call a plumber.
• Replace filter cartridge or remove filter and install plug.
• Press and hold the Lock pad for 3 seconds.
• Foods with strong odors should be tightly wrapped.
• Keep an open box of baking soda in the refrigerator;
replace every three months.
• See Care and cleaning.
• See Care and cleaning.
• Wipe surface dry.
• Replace fuse or reset the breaker.
• See Replacing the light bulbs.
• See Care and cleaning.
• Poke ice through with a wooden spoon.
• A few cubes were left in the crusher from the previous
setting. This is normal.
the ON position will damage the water valve.