ProtoArc EM01 Frequently Asked Questions

EM01
Frequently Asked Questions
01

How long does the charge last?

Hello there, it usually lasts for three months however, it lasts for at least
one month for excessive use of the trackball.
02
Can you tell me how long the battery will last with the leds
turned off ?
The mouse can work 1.5 months to 2 months on a full charge if you do
not open the RGB light.
03

Can multiple devices be connected?

This mouse can connect 1 device by 2.4G wireless USB and 2 devices by
Bluetooth. You can change the device by pressing the mode switch button
on the top of the mouse.
04
04
Can I use this mouse with a Mac that DOES NOT have a USB port?

How to stop EM01 Trackball auto sleep mode?

The mouse will automatically enter sleep mode after 30 minutes of inactivity.
You can connect this mouse with your Mac by Bluetooth connection way.
This is to protect the mouse and save power.
Sleep mode cannot be turned off.
05
Can I use this mouse with a Mac that DOES NOT have a USB port?
You can connect this mouse with your Mac by Bluetooth connection way.
04
06

Is there a way to change the direction on my track wheel?

Can I use this mouse with a Mac that DOES NOT have a USB port?
Please refer this link to check the way to change the direction on the track
You can connect this mouse with your Mac by Bluetooth connection way.
wheel on Windows 10.
https://www.windowscentral.com/how-reverse-scrolling-direction-windows-10
04
07

What is the sleep mode of the mouse?

Can I use this mouse with a Mac that DOES NOT have a USB port?
When the trackball idle 30 sec, The RGB lighting will off, user can wake it up by
You can connect this mouse with your Mac by Bluetooth connection way.
scrolling the trackball. That is in the "Light Sleep Mode". If the trackball idles over
30 minutes, it will switch to "Deep Sleep Mode", user scrolling the trackball, there
are no any response, user must click the button to wake it up.
04
08 Can I use this mouse with a Mac that DOES NOT have a USB port? Is there a way I can program or assign the extra buttons on a
Macintosh/Apple computer.
We need to explain that the buttons of this mouse can't be customized.