Dover Anthony 401 Service & Installation Instructions
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Dover Anthony 401 Service & Installation Instructions

Dover Anthony 401 Service & Installation Instructions

Pass-thru door and frame
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Service & Installation Instructions
Model 401 & 403 Pass-Thru Door and Frame
99-21972-S001
Rev. C, 2022

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  • Page 1 Service & Installation Instructions Model 401 & 403 Pass-Thru Door and Frame 99-21972-S001 Rev. C, 2022...
  • Page 2 Anthony Locations North America Locations Sylmar, CA Maitland, FL Corporate Offices Anthony Perception Group 12391 Montero Avenue 555 Winderley Place, Suite 300 Sylmar, CA 91342 Maitland, FL 32751 Phone : (818) 365-9451 Phone: (407) 571-6895 Toll Free From : Fax: (818) 365-2441 United States : (800) 772-0900 Canada : (800) 336-8825 Fax : (818) 365-2441...
  • Page 3 Safety and Warnings FOR YOUR SAFETY Read and observe all CAUTIONS and WARNINGS shown throughout these instructions. While performing installations described; gloves, safety glasses or goggles should be worn. Prepare Electrical Wiring Electrical requirements: This appliance must be supplied with 120V, 60 Hz, and connected to an individual and properly grounded branch circuit, protected by a 15 or 20 ampere circuit breaker or time delat fuse.

  • Page 4: Table Of Contents

    Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C Model 401/403 Service & Installation Model 401 Door Replacement Parts Placement ........6 Model 401 Frame Replaceable Parts Placement ........8 Model 403 Pass-Thru Door Parts Placement ........14 Model 403 Pass-Thru Frame Replacement Parts Placement .....
  • Page 5 Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C Driver, Lamp & Heater Wiring Diagram ..........44 401 LED Lighting Installation Instructions .......... 45 Tools Required ....................45 Tips ........................45 401 LED Approved Drivers ................. 45 401 LED Lighting....................

  • Page 6: Model 401/403 Service & Installation Model 401 Door Replacement Parts Placement

    Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C Model 401/403 Service & Installation Model 401 Door Replacement Parts Placement Model 401 Door Exploded Diagram - 6 - www.anthonyintl.com...
  • Page 7 Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C Model 401 Door Replacement Parts Table Item # Part # Description 02-10308-0007 Torque Rod Assembly 02-14799-00XX 401 Door Gasket & Magnet Assembly 40-21826-0000 401 Pivot Hold Open Stud 15-21930-0000 401 Hold Open Arm 40-10946-7008...

  • Page 8: Model 401 Frame Replaceable Parts Placement

    Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C Model 401 Frame Replaceable Parts Placement Model 401 Frame Exploded Diagram - 8 - www.anthonyintl.com...
  • Page 9 Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C Model 401 Frame Replaceable Parts Table Item # Part # Description 02-10568-0001 Torque Master Assembly 60-12376-0001 Single Station Socket Connection (Left) 60-12376-0002 Single Station Socket Connection (Right) 15-21989-0000 Center Mullion Contact Plate 11-12868-0001 End Mullion Post Bracket...
  • Page 10 Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C (MULLION) HEADER LED LIGHT CABLES REF. ONLY TYP. BOTTOM BOTTOM Model 401 Frame w/Top & Bottom Replacement Parts Model 401 Frame w/Top & Bottom Replacement Parts Table Item # Part # Description 15-16435-0001...
  • Page 11 Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C (6.53) (15.14) SECTION: (6.52) Model 401 Frame Section A Replacement Parts Model 401 Frame Section A Replacement Parts Table Item # Part # Description 20-12512-0000 Frame Perimeter Sill/Header Cover Left End LED Assembly, 4000K, 60”...
  • Page 12 Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C REF. TYP. SECTION D-D SECTION Model 401 Frame Section B Replaceable Parts Model 401 Frame Section B Replaceable Parts Table Item # Part # Description 02-10568-0001 Torque Master Assembly 15-21989-0000 401 Center Mullion Contact Plate Fab 40-13723-1006...
  • Page 13 Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C TYP. SECTION Model 401 Frame Section C Replaceable Parts Model 401 Frame Section C Replaceable Parts Table Item # Part # Description 60-12376-0001 Single Station Socket Connection (Left) 11-12868-0001 End Mullion Post Bracket 15-12520-2025...

  • Page 14: Model 403 Pass-Thru Door Parts Placement

    Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C Model 403 Pass-Thru Door Parts Placement Model 403 Pass-Thru Door Exploded Diagram - 14 - www.anthonyintl.com...
  • Page 15 Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C Model 403 Pass-Thru Door Parts Table Item # Part # Description 20-15203-0000 101B/401B/1KDB Vinyl Glazing Extrusion 15-21930-0001 401 Left Hold Open Arm 40-21826-0000 401 Pivot Hold Open Stud 40-12665-9002 Zinc TT PPH Screw, 6-32 x 3/16, Green 40-10590-2002...

  • Page 16: Model 403 Pass-Thru Frame Replacement Parts Placement

    Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C Model 403 Pass-Thru Frame Replacement Parts Placement Model 403 Pass-Thru Frame Exploded Diagram - 16 - www.anthonyintl.com...
  • Page 17 Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C Model 403 Pass-Thru Frame Replacement Parts Table Item # Part # Description 11-21440-F000 401 End Frame Jamb Fab 60-12376-0001 101 Single Station Socket Connection, Left, Black 60-12376-0002 101 Single Station Socket Connection, Right, Black 11-12868-0000 101 Mullion End Post Bracket Fab, x2 40-13723-1004...
  • Page 18 Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C Model 403 Pass-Thru Frame Section A & C - 18 - www.anthonyintl.com...
  • Page 19 Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C SECTION: Pass-Thru w/o Threshold Model 403 Pass-Thru Frame Section B Replacement Parts Model 403 Frame Section B Replacement Parts Table Item # Part # Description 11-21440-F000 401 End Frame Jamb Fab 11-12868-0000 101 Mullion End Post Bracket Fab, x2 02-10568-0000...
  • Page 20 Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C SECTION: Pass-Thru with Threshold Model 403 Pass-Thru Frame Section D Replaceable Parts Model 403 Frame Section D Replaceable Parts Table Item # Part # Description 11-12868-0000 Mullion End Post Bracket 02-10568-0000 Torque Master Assembly 11-10602-0001...

  • Page 21: Model 401 Frame Installation

    Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C Model 401 Frame Installation Read instructions completely before installing frames. Openings must conform to net openings listed in Price Book or other. Check size of finished frame to net opening. Do not force frame into tight opening.

  • Page 22: Model 401 Door & Hold Open Installation

    Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C Check frame for square as shown. Shim as necessary. Ensure that shims are placed as close to installation holes as possible. When shimming is necessary, shim top to bottom and/or left end of frame and right end of frame to maintain square of frame in opening.
  • Page 23 Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C Engage the door with the hinge pin plug inserted into hinge pin plug receptacle at top of frame. Push the door into the top of the frame with your thumb until the hinge pin plug snaps into place.

  • Page 24: Model 403 Pass-Thru Door & Hold Open Installation

    Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C Model 403 Pass-Thru Door & Hold Open Installation 1. Torque during installation is not to exceed 80 in-lbs. 2. Hold Open attachment is at the top of the door. 403E Pass-Thru 403E...

  • Page 25: Model 403 Pass-Thru Door Identification

    Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C Install door. Refer to previous pages on 401 Door Installation. With door in closed position (with and w/o threshold) adjust vinyl floor wiper seal to fit flush with floor or slab. Pass-Thru Door Fab Panel Assy Pass-Thru Door...

  • Page 26: Model 403 Pass-Thru Wiring Schematics

    Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C Model 403 Pass-Thru Wiring Schematics With Threshold Without Threshold Door Removal Instruction Release tension on Torquemaster by turning front screw clockwise. On Models 401 & 403: Open door and lock into hold-open position. Using a flat- head screwdriver, go to the top and remove the hold-open bolt from the frame by turning the bolt hex head counter-clockwise.

  • Page 27: Contact Plate Retainer Installation

    Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C Remove hinge pin plug from frame by inserting needle-nose pliers into hinge pin plug 1/8” hole. Compress and pull hinge pin plug away from frame. Lift door out of Torquemaster. Lean door on its side against a stable surface. Do not use power tools for installation or removal.

  • Page 28: Frame Sill Plastic Protector Installation

    Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C Insert new plastic retainer with correct plates on horizontal sections first, then vertical sections. Insert outer edge of plastic into groove in frame. Snap inner edge into grooves of inner edge of frame. Work on 6”...

  • Page 29: Ordering Replacement Doors

    Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C Install protector to sill with three (3) No. 10 x 1” Hi-Lo Phillips screws provided into pre-drilled holes. Ordering Replacement Doors Specify outside dimensions of door measuring to the nearest 1/16”. With or without heaters? Hinge swing? Specify Model (pass-thru/standard)

  • Page 30: Torquemaster Replacement

    Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C Torquemaster Replacement A Torquemaster is used on all standard production doors. To remove, insert flat-head screwdriver into top center cutout in Torquemaster and turn screw 1/8 turn. If necessary, insert small flat-head screwdriver between edge of Torquemaster and frame, and gently pry up.

  • Page 31: Door Handle Replacement

    Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C Door Handle Replacement Pull handle side rubber gasket away from plastic groove. Insert 5/32” Allen wrench into access holes and remove screws. Reverse instructions to replace. Handle screws are contained in door frames with plastic tubes. Access Plate Replacement Access Plate is located on top hinge side of door.

  • Page 32: Door Female Plug Replacement

    Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C Door Female Plug Replacement Remove door gasket and plastic. Unsnap female receptacle from hinge pin and remove hinge pin out through top of door. Then pull receptacle out of access hole and cut lead wires to replace. Rewire new female plug following color coded wires: Black or Red to Black or Red, White to White and Green/Yellow to ground.

  • Page 33: Hinge Pin Replacement

    Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C Unplug molded hinge pin plug at heater access hole and remove hinge pin out through top of door. Remove heater wire from perimeter of door. Heater access hole is 7” down on hinge side. Cut solid lead wires to heater and pull heater out of aluminum groove in door rail.

  • Page 34: Front Bumper Bar Installation (Model 403)

    Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C Front Bumper Bar Installation (Model 403) Order door guards 1” smaller than actual door width.. Specify finish (Gold/Silver). Anthony provides pre-drilled screw holes in bar. Customer must drill a #30 or 1/8”...

  • Page 35: Ordering Replacement Frames

    Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C If lock arm is bent or damaged, remove door plastic from back of door. Insert Allen wrench in lock access hole and remove screw. Pull washers out, lock arm and replace. Reverse instructions to replace.

  • Page 36: Four-Post Stabilizer Bar Installation

    Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C Specify date of original manufacture and/or Anthony confirmation/invoice number. (Original manufacture date is stamped on metal spacer bar between panes of glass on doors as shown above.) Specify Model (pass-thru/standard) Specify finish.

  • Page 37: Four-Post Shelf System Installation

    Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C Install the post stabilizers on top and bottom of all posts, front to rear, before installing shelves. Four-Post Shelf System Installation Attach post to door frame by inserting post key into frame retaining bracket. Before installing shelves, adjust all four posts to equal heights with leg leveling bolts at bottom of posts.

  • Page 38: Plastic Price Tag Molding Installation

    Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C Drop rear of shelf down and pull back in slot on rear posts. Continue to add shelves behind each door, spacing for desired product merchandising. After installing shelves, adjust rear post leveling bolts to level. The Four-Post Shelving System is now ready for merchandising.

  • Page 39: Frame Single Station Socket Replacement

    Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C For replacement tag molding, specify width of shelf when ordering, or specify door width. Frame Single Station Socket Replacement Start at top back of frame. Remove raceway cover. Insert flat-head screwdriver under back edge of retainer to remove.

  • Page 40: Frame Gasket Replacement

    Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C Cut lead wires to remove. To replace, re-wire new plug according to color coded wires. Reverse instructions to replace. Frame Gasket Replacement To order replacement gaskets, specify door height & width and manufacture date.

  • Page 41: Frame Junction Box Wiring (Standard Production)

    Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C Frame Junction Box Wiring (Standard Production) Remove frame junction box cover. Wires are marked as to application Black for frame heater. Red for door heater (if present). White, common for Black and Red. Blue for lights.

  • Page 42: Boost & Buck" Transformer Wiring Diagram

    Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C “Boost & Buck” Transformer Wiring Diagram Recommended wiring for 110/120 volt. Transformer, wired as follows, will increase the 115 volt line voltage by 10% and the applied heat by 20%. Hot to H1-H3.

  • Page 43: Raceway Clip Installation Or Replacement

    Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C Remove Mullion cover on top back side of frame. To remove, insert flat-head screwdriver under back edge of zipper strip and peel back the plastic. Caution: If the zipper strip becomes damaged during this operation, replacement of the strip will be required.

  • Page 44: Driver, Lamp & Heater Wiring Diagram

    Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C Driver, Lamp & Heater Wiring Diagram UPPER RACEWAY BLU/WHT BLU/WHT 16 GA (HOT) LIGHT 16 GA (NEU) 120-277 VAC WHT/BLU POWER SUPPLY , LED POWER SUPPLY , LED MULL MULL MULL...

  • Page 45: 401 Led Lighting Installation Instructions

    Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C 401 LED Lighting Installation Instructions Tools Required #2 Phillips Head Screwdriver Rubber or plastic mallet Cordless drill w/attachments Flat-head screwdriver Needle-nose pliers Wire stripper and cutter 1/8” drill bit 3/8”...

  • Page 46: 401 Led Lighting

    Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C 401 LED Lighting Center Fixture (60-21817-xxxx) End Fixture (60-21818-xxxx) Description Center Fixture (4000K) 60” Fixture 60-21817-0002 Description Left End Fixture (4000K) 60” Fixture 60-21818-0002 Description Right End Fixture (4000K) 60”...

  • Page 47: Locate, Drill And Mount The Led Fixture To The Mullion

    Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C NOTE: The LED power supply case is grounded. Attach the LED power supply to a ground point directly with a screw. Reinstall raceway cover(s). Seal any open holes on Mullion using neutral cure silicone sealant (not provided).
  • Page 48 Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C Refer to the “Wiring Diagrams and Orientation” section. Place the extrusion notch toward the bottom of the Mullion. Using a Phillips screw driver, thread a #8 tapping screw through the plastic extrusion.

  • Page 49: Wiring Diagrams And Orientation

    Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C Wiring Diagrams and Orientation Anthony Door Model 401 Wiring Diagrams UPPER RACEWAY 16 GA BLU/WHT LIGHT POWER SUPPLY, LED 16 GA WHT/BLU 120-277VAC DOOR 1 Model 401 Wiring Diagram (07-21941-0001), 1-Door - 49 - www.anthonyintl.com...
  • Page 50 Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C UPPER RACEWAY 16 GA BLU/WHT LIGHT 120-277VAC 16 GA WHT/BLU POWER SUPPLY , LED DOOR 2 DOOR 1 CENTER Model 401 Wiring Diagram (07-21941-0002), 2-Door - 50 - www.anthonyintl.com...
  • Page 51 Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C Model 401 Wiring Diagram (07-21941-0003), 3-Door - 51 - www.anthonyintl.com...
  • Page 52 Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C Model 401 Wiring Diagram (07-21941-0004), 4-Door - 52 - www.anthonyintl.com...
  • Page 53 Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C Model 401 Wiring Diagram (07-21941-0005), (24”, 36”, 48”), 5-Door - 53 - www.anthonyintl.com...
  • Page 54 Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C Model 401 Wiring Diagram (07-21941-0006), (60”), 5-Door - 54 - www.anthonyintl.com...
  • Page 55 Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C Model 401 Wiring Diagram (07-21941-7), (24”, 36”), 6-Door - 55 - www.anthonyintl.com...
  • Page 56 Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C Model 401 Wiring Diagram (07-21941-8), (48”, 60”), 6-Door - 56 - www.anthonyintl.com...

  • Page 57: Led Strip Locations

    Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C LED Strip Locations Light Location for Left-Hand Hinge Standard frames have an extra lamp. (Ten door line-up has eleven lights.) Extra light location is determined by hinge swing. Hinge left extra light is on the left end section.

  • Page 58: Optimax Pro 24 Led Lighting Installation Instructions

    Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C Light Arrangement (26-3/8” and Wider Door Sizes) All lights take a minimum of 1-lamp Drivers. All frames are viewed from the front (customer side). (X = no light • = Light). Optimax Pro 24 LED Lighting Installation Instructions Tools Required #2 Phillips Head Screwdriver...

  • Page 59: Optimax Pro 24 Led Approved Drivers

    Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C Optimax Pro 24 LED Approved Drivers Model 401 Driver (60-19910-0002) Specifications: • Max. Continuous Output Power: 100W • Input Voltage: 100V – 277VAC • Output Current: 4.10A • Output Voltage: 24VDC •...

  • Page 60: Optimax Pro 24 Led Lighting

    Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C Optimax Pro 24 LED Lighting Center Fixture (60-21817-xxxx) End Fixture (60-21818-xxxx) - 60 - www.anthonyintl.com...

  • Page 61: Remove Existing Lighting System

    Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C Remove Existing Lighting System 1. Remove the following items: a. Lens b. Fluorescent lamps c. Lamp holder d. Mounting clips e. Ballasts from existing lighting system NOTE: Refer to case manufacturer’s instructions for any questions on removing the fluorescent system and ballast.
  • Page 62 Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C 2. Mark a vertical line from the top of the Mullion to the bottom of the Mullion through the lines measured in step 1. 3. Divide the vertical line distance in half and mark as a Center Line. 4.
  • Page 63 Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C d. Continue to step 7. e. Place the plastic extrusion notch toward the top of the Mullion. f. Using a Phillips screw driver, thread a #8 tapping screw through the plastic extrusion.
  • Page 64 Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C 13. Using a Phillips screw driver, thread a #8 tapping screw through the plastic extrusion. 14. Snap J-Box cover on the wire-end of the end clip. 15. Connect the LED Light fixture wire connectors to the LED power supply NOTE: The OptiMax Pro 24V fixtures are polarity sensitive.

  • Page 65: Model 401 Door Wiring Diagrams And Orientation

    Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C Model 401 Door Wiring Diagrams and Orientation 1. Model 401 Optimax Pro 24V Wiring Diagram (1-Door) TOP RACEWAY 16 GA BLU/WHT LIGHT 120-277VAC 16 GA WHT/BLU POWER SUPPLY , LED DOOR 1 ASSY, ASSY,...
  • Page 66 Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C 3. Model 401 Optimax Pro 24V Wiring Diagram (3-Door) BLU/WHT 16 GA BLU/WHT WHT/BLU 16 GA WHT/BLU LIGHT, 120-277 VAC DOOR 1 DOOR 2 DOOR 3 CENTER CENTER ASSY, ASSY, SPLY,...
  • Page 67 Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C 5. Model 401 Optimax Pro 24V Wiring Diagram (4-Door: 72” High Power) 16 GA BLU/WHT 16 GA WHT/BLU LIGHT, 120-277 VAC DOOR 1 DOOR 2 DOOR 3 DOOR 4 CENTER CENTER CENTER...
  • Page 68 Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C 7. Model 401 Optimax Pro 24V Wiring Diagram (5-Door: 54”, 60” & 72” High Power) BLU/WHT 16 GA BLU/WHT WHT/BLU 16 GA WHT/BLU LIGHT, 120-277VAC DOOR 1 DOOR 2 DOOR 3 DOOR 4 DOOR 5...
  • Page 69 Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C 9. Model 401 Optimax Pro 24V Wiring Diagram (6-Door: All High Power; 60” & 72” Low Power) BLU/WHT 16 GA BLU/WHT WHT/BLU 16 GA WHT/BLU LIGHT, 120-277VAC DOOR 1 DOOR 2 DOOR 3 DOOR 4...

  • Page 70: Electrical Information For Normal Temp Doors, Frames & Light Fixtures (Heater Amperages @ 120 Volts)

    Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C Electrical Information for Normal Temp Doors, Frames & Light Fixtures (Heater Amperages @ 120 Volts) NUMBER OF DOORS STYLE: Normal temp doors with heaters. 3-Pane, Non-Heated Glass APPLICATION: Case Temperature: 33°F. Relative Humidity: 68%, In-Store @ 75°F ambient 23 x 67 0.72 1.45...

  • Page 71: Heat Load In Btu/Hr For Glass, Door Rail, Frame Heaters & Lights (Per Door, With Doors Closed @75°F Store Ambient)

    Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C Heat Load in BTU/Hr for Glass, Door Rail, Frame Heaters & Lights (Per Door, with Doors Closed @75°F Store Ambient) MODEL 401/403 NORMAL TEMPERATURE (3-PANE NON-HEATED GLASS - CASE TEMP 33°F) CATALOG 1 DOOR 2 DOOR...
  • Page 72 Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C Door and Frame Rail Condensation: No Power? Check: Power supply Relative humidity in room area Hinge pin wiring Case temperature Hinge pin installed in female plug in door High velocity fans on back of frame Energy Management System (Sensor) w Voltage? Check voltage at main power source.

  • Page 73: Safety Precautions

    Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C LEDs Flickering? Incorrect driver Defective LED(s) Incorrect voltage Blinking LED Voltage too high Wrong LED or driver Incorrect connector wiring Safety Precautions Always turn off power to case, doors and frames before starting work. Always use a qualified electrician for electrical work.

  • Page 74: Appendix A -Preventative Maintenance Guidelines

    Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C Appendix A - Preventative Maintenance Guidelines Introduction This guideline provides information required to perform recommended and required preventative maintenance to the Anthony doors and frame. Routine Preventative Maintenance The following provides information needed to safely perform regular periodical preventive maintenance.
  • Page 75 Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C Recommendations Here is an outline of standard recommend Preventative Inspection criteria: Freezer/Cooler Temp & Defrost Settings • – Regularly inspect and ensure that ambient conditions are correct* Ensure HVAC vents do not blow directly on doors Avoid direct evaporator air impingement on the cooler/freezer door.
  • Page 76 Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C Cleaning Routine List of Items that should be cleaned during monthly cleaning routine: • General Cleaning – Regularly clean by wiping down the frame, door rails, bezels, and gaskets by checking for food debris, dust, and other foreign objects that may prevent the door from closing correctly.
  • Page 77 Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C Troubleshooting PROBLEM / ISSUE PROBABLE CAUSES / FIXES FINAL REMEDY Fan to Door Proximity too small Condensation on Door Glass, Install air deflector Door Rail, or Frame Evaporator fans blowing cold air directly onto glass/frames Shelves not fully stocked Stock merchandise Door/gasket seal malfunction...
  • Page 78 Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C PROBLEM / ISSUE PROBABLE CAUSES / FIXES FINAL REMEDY Check power supply Check humidity controller No Power Check Hinge Pin connections Check glass wire connections Glass condensation Check Hinge Pin wiring Check main voltage Low voltage Check humidity controller...
  • Page 79 Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C COMPANY POLICIES, TERMS OF SALE, AND WARRANTY All Non-Standard Products, whether sold separately, or incorporated and/or attached The following terms and conditions shall apply to all transactions and agreements be- tween Anthony, Inc.

  • Page 80: Revision History

    Model 401 & 403 Pass-Thru Service and Installation Instructions 99-21972-S001 Rev. C Revision History Rev. Originator Description Of Change Date Robert Fritz Production Release 03/17/15 D. Bore / S. Putti / K. Holst See ECN 15114 08/25/16 Added Appendix A. See ECN 18491 06/30/22 E.Chavez / K.

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