4 line intercom speakerphone with caller id (92 pages)
Summary of Contents for SBC SBC-420
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All rights Reserved SBC is a trademark of AT&T Knowledge Ventures, L.P, Licensed to Grace Digital Inc. Printed in China SBC-420 Users Manual 4-line Speakerphone with Caller ID For problems with installation or operation, visit our web site at www.sbctelephones.com or call 800-400-5156...
Back Panel Connections ... 7 Receiving Call Waiting Calls ... 23 Side Panel Connections ... 7 Transferring Calls ... 24 Two RJ14 2- Line Telephone Jacks ... 8 One RJ61 4-Line Telephone Jack ... 8 INITIAL PROGRAMMING Hold ... 24 To Enter the Program Mode ...
VMI – Visual Message Indication. POT – “Plain old telephone” refers, in so far as this manual is concerned, to a non 420 type telephone. A POT can be connected to any line shared by a 420 system, but cannot utilize the 420 system features such as intercom, paging or call transfer.
Initiates 3-Way conference calls, page 26. TRANSFER Calls can be transferred from one 420 extension to another. FLASH/FEATURE Used to access telephone company features, page 25. PAGE ALL Page all 420 stations simultaneously, page 27. PAGE Page individual 420 stations, page 28.
INSTALLATION CONNECTING THE TELEPHONE (cont.) Connect the 420 to the telephone wall jacks as shown in the illustrations below. NOTE: First connect the Line 1/2 RJ14 cable (included) to the Line 1/2/3/4 RJ61 jack on the back panel of the 420.
PROGRAM button to exit the PROGRAM mode and begin using the 420 button to enter. with the factory default settings (see TELEPHONE OPERATION on pages 21-29) or you can program additional options. : select NOTE: If more than one extension in a system is...
There are 4 ringer tones, or types, that can be selected. The default is 1. Changing the ringer types by line is useful if you want to distinguish which line is ringing audibly without having to see the LINE indicators on the telephone itself. Press the...
PROGRAMMING OPTIONS PROGRAMMING THE LINE USAGE Lines that are not used (connected) to the 420 must be turned OFF. If lines are added later they can be turned ON. For system feature operations like call transfer, paging and intercom, line one must be connected and common to all 420 extensions in the system.
PROGRAMMING OPTIONS PROGRAMMING LINE GROUPS / PRIVATE LINE The 420 system can support up to 12 extensions and 15 lines. This is possible by using line 4 for line groups. This allows additional lines to be shared by extensions. The 420 must be programmed for line groups for the system functions to operate properly.
SAVE? CHANGING THE FLASH DURATION The default FLASH is set to .6 seconds. This is suitable for most US telephone companies. Older PBX’s and international telephone companies might require different timing. If PBX or flash features are not working properly, contact the telephone company or PBX manufacturer to obtain the correct FLASH TIME.
FLASHING - You have new Voice Mail. VOICE MAIL If you subscribe to telephone company voice mail, the 420 supports the feature with Visual Message Indication (VMI). When new voice mail is received, the MESSAGE WAITING/NEW CALL indicator will flash and the display will indicate which line has received the new voice mail.
Slow Green Fast Green VOLUME CONTROL Volume levels for each of the three off-hook modes and the telephone ringer can be independently set. Once set, the volume for each mode will be saved until a new setting is entered. Corded Handset: 4 levels...
Mute is released and the call can be resumed. FLASH/FEATURE Used to answer a call waiting call or to activate a telephone company feature. The FLASH command can be programmed into the one-touch FEATURE KEYS and the DIRECTORY dialing sequences.
To end the conference call simply hang-up. NOTE: In some instances where the two parties joined by the 420 are a long distance away from their telephone company’s central office, these two far end parties might not hear each other very well. If this occurs frequently, it is recommended that the telephone company’s 3-way calling service be used.*...
To end the call, simply hang-up. MAKING AN INTERCOM CONFERENCE CALL Make or answer a telephone call. Press INTERCOM and enter the number of the extension with which you want to conference. When the extension answers, press CONFERENCE to join all parties.
VIEWING CALLER ID INFORMATION OF AN INCOMING CALL During an incoming call, the name and telephone number of the caller (if available) will display on the LCD. The information is received by the 420 between the first and second ring.
To add a PAUSE or a FLASH to a Directory dialing sequence press the appropriate button while entering a telephone number. The letter “P” will be displayed to indicate a PAUSE and “F” a FLASH. TRANSFERRING A CALLER ID RECORD TO THE DIRECTORY The 420 allows Caller ID records to be transferred to the directory.
SAVE:save? Ten FEATURE keys can store twenty names and phone numbers or commonly used CENTREX or other telephone company features. These one touch dial locations can be programmed and dialed by pressing the desired FEATURE key and/or SHIFT key. Maximum capacities: name - 16 characters; number - 32 digits.
If the INTERCOM light flashes but you do not hear a paging signal, make sure the Do Not Disturb (DND) feature is not activated. If you subscribe to Telephone Company Voice Mail, make sure the Delay Ring setting is not greater than the time it takes for Voice Mail to answer. See pg. 13.
No Caller ID Information Received Subscription to Caller ID service is required. Caller ID information is transmitted by the telephone between the first and second rings. If you answer a call before the second ring, the Caller ID information may not be displayed.
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PROGRAMMING TREE MSGW LIGHT L1 MSGW LIGHT L2 MSGW LIGHT : select : select : select :enter :enter :enter L1 MSGW LIGHT L2 MSGW LIGHT = OFF = OFF : select : select SAVE? SAVE? L1 MSGW LIGHT L2 MSGW LIGHT = OFF = OFF : select...
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PROGRAMMING TREE LINE USAGE L1 USAGE L2 USAGE : select : select : select :enter :enter :enter L1 USAGE L2 USAGE = On = On : select : select SAVE? SAVE? L1 USAGE L2 USAGE = Off = Off : select : select SAVE? SAVE?
If requested, provide this information to your telephone company. 2. The REN is useful to determine the quantity of devices you may connect to your telephone line and still have all of those devices ring when your number is called. In most, but not all areas, the sum of the RENs of all devices should not exceed five (5.0).
E. If the product has been dropped or the cabinet has been damaged. F. If the product exhibits a distinct change in performance. 13. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.
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