Introduction; Important Service Information; Strategy For Replacing Frus - IBM ThinkPad A22e Hardware Maintenance Manual

Introduction

Important service information

Important
BIOS and device driver fixes are
customer-installable. The BIOS and device drivers
are posted on the IBM support site
http://www.pc.ibm.com/support/
Advise customers to contact the PC Company
HelpCenter at 800-772-2227 if they need assistance
in obtaining or installing any diskette fixes.
Customers in Canada should call IBM HelpPC at
800-565-3344 for assistance or download
information.

Strategy for replacing FRUs

Before replacing parts
Make sure that all diskette fixes are installed before
replacing any FRUs listed in this manual.
Use the following strategy to prevent unnecessary FRU
replacement and service expense:
v If you are instructed to replace a FRU but the
replacement does not correct the problem, reinstall
the original FRU before you continue.
v Some computers have both a processor board and a
system board. If you are instructed to replace either the
processor board or the system board, and replacing one
of them does not correct the problem, reinstall that
board, and then replace the other one.
v If an adapter or device consists of more than one FRU,
any of the FRUs may be the cause of the error. Before
replacing the adapter or device, remove the FRUs, one
by one, to see if the symptoms change. Replace only
the FRU that changed the symptoms.
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