Troubleshooting - Allen + Roth 21-B45Wdcp-Ar Manual

TROUBLESHOOTING

If a faucet installation doesn't deliver water properly or leaks, finding the cause and fixing it can be easy.
PROBLEM
Faucet leaks underneath
handle.
Water does not completely
shut off.
Faucet leaks around aerator.
ROUGH-IN
POSSIBLE CAUSE
Bonnet has come loose or the ceramic
cartridge seal is dirty or out of place.
Ceramic cartridge discs are worn or
have debris trapped inside.
The aerator is incorrectly fitted, dirty,
or small parts inside the aerator are
improperly installed.
SOLUTION
1. Move the handle to the OFF position. Unscrew the handle screw and
remove the handle.
2. Tighten the bonnet by turning it clockwise. Move the cartridge stem
to the ON position. The leak should stop draining out from around the
cartridge stem.
3. If the leak does not stop, shut off the water supply. Remove the bonnet
by turning it counterclockwise. Lift out the ceramic cartridge. Inspect
the seal on the bottom of the ceramic cartridge. Remove any debris
from the seal. If the ceramic cartridge seal is twisted or out of place,
re-seat it. If the ceramic cartridge seal is worn or damaged, replace the
cartridge by calling customer service.
4. Position the cartridge back into the handle body. Make sure the ridges
on the two sides of the cartridge bonnet fit into the grooves on the two
sides of the handle body. Tightly screw the bonnet onto the handle
body.
5. Reinstall the handle.
1. Shut off the water supply.
2. Move the handle to the OFF position. Unscrew the handle screw
and remove the handle.
3. Remove the bonnet. Lift out the ceramic cartridge.
4. Position the new ceramic cartridge into the handle body.
5. Tightly screw the bonnet into the handle body.
6. Reinstall the handle.
1. Remove the aerator from the spout. Inspect the black rubber gasket
inside the aerator. The rubber gasket should be flat.
2. Reinstall the aerator on the spout.
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