HP iPAQ rz1700 series User Manual page 73

(Continued)
Problem
Microsoft
ActiveSync
cannot locate
my HP iPAQ
when
I synchronize.
I cannot open
email in
Messaging after
I restore using
Microsoft
ActiveSync.
I tried to
synchronize
a workbook
and the file
is unresolved
in Microsoft
ActiveSync.
User's Guide
Solution
■
Be sure the HP iPAQ is on.
■
Be sure all cables are securely connected.
■
Disconnect your HP iPAQ from the sync cable, power
on the unit by pressing the Power button, then
reconnect it to the cable.
■
Reset the HP iPAQ by using the stylus to lightly press
the Reset button.
■
Check Connection Settings in ActiveSync on your
computer to ensure the communications port you are
using is active.
Use Microsoft ActiveSync to synchronize your HP iPAQ with
your computer. For more information, see
"Synchronizing with Your Computer."
Pocket Excel does not support all Excel formatting;
therefore, Microsoft ActiveSync cannot synchronize the file.
Troubleshooting
Chapter 2,
9–5