Troubleshooting Problems - HP iPAQ h6315 Networking Manual

Troubleshooting problems

Following are some troubleshooting tips to try if the WLAN connection does not work:
• If the WLAN connection does not work with the chosen wireless network, try turning off the WLAN
Power Save modes. If the access point is configured for WAP or WPS-PSK, use the hidden
configure level command "dot11 wpa handshake timeout" to increase the timeout between sending
the WPA key packets from the default value (100 ms) to a value between 101 and 200 ms.
• Check the access point settings—ensure that the security setting allows third-party or non-Cisco
devices to associate and authenticate on the network.
• If a Cisco LEAP access point is being used and the WLAN connection does not work, check to
make sure of the following:
– The latest version of Vx-Works operating system or IOS is installed on the access points.
– The latest version of ACS is installed on the server.
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