Managing Business Calls Using A Single Phone Number - Cisco 7970 Series Phone Manual

Managing Business Calls Using a Single Phone Number

With Mobile Connect and Mobile Voice Access installed, you can use your cellular phone to handle
calls associated with your desktop phone number. A smartphone is a mobile phone with personal
computer capabilities such as web browsing, email, address book, and calendar.
If you want to...
Configure Mobile Connect
Answer a call using your
cellular phone
Switch an in-progress call
between your desk phone
and cellular phone
Put a call that has been
picked up on a smartphone
on hold
Transfer a call that has been
picked up on a smartphone
to another number
Initiate a conference call on
a call that has been picked
up on a smartphone
Connect to Mobile Voice
Access
-54
Then...
Use the User Options web pages to set up remote destinations and
create access lists to allow or block calls from specific phone numbers
from being passed to the remote destinations. See
and Access Lists for Mobile Connect, page
See Answering a Call, page
See Switching an In-Progress Call to Another Phone, page
1. Press the Enterprise Hold (name may vary) softkey on the
smartphone.
The other party is placed on hold.
2. On your smartphone, press the Resume (name may vary) softkey
on the smartphone. See
Phone, page 33.
1. Press the Enterprise Transfer (name may vary) softkey on the
smartphone.
2. Dial your enterprise access code for transferring calls to initiate a
new call. The other party is placed on hold.
3. Press the Enterprise Transfer softkey to complete the call transfer.
1. Press the Enterprise Conference (name may vary) softkey on the
smartphone.
2. Dial your enterprise access code for conferencing to initiate a new
call. The other party is placed on hold.
3. Press the Enterprise Conference softkey to complete the
conference set-up and include both callers in the conference.
1. From any phone, dial your assigned Mobile Voice Access number.
2. Enter the number you are calling from, if prompted, and your PIN.
75.
29.
Switching an In-Progress Call to Another
Setting Up Phones
33.
OL-16993-01