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HP 9200c Support Manual: Windows Event Log Error Messages

Digital sender.
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Event
Startup Failure

Windows event log error messages

The following table lists and explains the Windows event log messages generated by HP
DSS running on the Windows server computer. If the problem persists, contact an
authorized HP dealer.
The event log, available through Microsoft's Event Viewer, lets you monitor events in the
Windows operating system that are related to digital sending. The event log service starts
automatically when you start the HP DSS server computer. Follow these instructions to
reach the event log.
1. From the HP DSS server, click Start and then point to Settings.
2. Click Control Panel, click Administrative Tools.
3. Click Event Viewer, then view the system log.
ENWW
Description
A digital-sending subsystem
did not start successfully.
Windows event log error messages
Action to take
Restart the HP DSS
service.
Verify that the HP DSS
server has enough
memory and disk space.
Check the Windows event
log for disk errors.
Check the security settings
of the temporary files
folder. (The temporary files
folder is shown on the
HP MFP DSS
Configuration Utility
Preferences tab.)
Reinstall the HP DSS
program.
Verify that you have the
latest version of the
HP DSS service installed.
See
http://www.hp.com/
support/dss
If the latest
version is not installed,
upgrade to the latest
version.
If the problem persists, contact
an HP authorized service
provider.
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