Solving Hardware Installation Problems - HP xw8400 Service And Technical Reference Manual

Table 5-11 Front panel component problems (continued)
Problem
The IEEE-1394 port is not active.

Solving hardware installation problems

You might need to reconfigure the workstation when you add or remove hardware, such as an additional
diskette drive. If you install a PNP (positive-negative-positive) device, Windows XP automatically
recognize the device and configure the workstation. If you install a non-PNP device, you must
reconfigure the workstation after completing installation of the new hardware.
Table 5-12 Hardware installation problems
Problem
A new device is not recognized as
part of the system.
Workstation will not start.
ENWW
Cause
The power switch on the
device is not turned on.
The port is not there because it
was not purchased with the
system.
Cause
Device is not seated or
connected properly.
Cables of new external device
are loose or power cables are
unplugged.
Power switch of new external
device is not turned on.
When the system advised you
of changes to the
configuration, you did not
accept them.
A PNP board might not
automatically configure when
added if the default
configuration conflicts with
other devices.
Device hardware is not
properly jumpered or
otherwise configured.
Wrong memory modules were
used in the upgrade or memory
modules were installed in the
wrong location.
PCI Express power cable
might be plugged into the
wrong connector on the
system board.
Solution
Power off the workstation, and power on the external
device, then turn on the workstation to integrate the device
with the workstation system.
You can buy an IEEE 1394 PCI adapter card. Contact an
HP seller.
Solution
Be sure that the device is properly and securely connected
and that pins in the connector are not bent.
Be sure that all cables are properly and securely connected
and that pins in the cable or connector are not bent.
Power off the workstation, power on the external device,
and power on the workstation to integrate the device
with the workstation system.
Reboot the workstation, and follow the instructions for
accepting the changes.
Use the Device Manager to clear the automatic settings for
the board and select a basic configuration that does not
cause a resource conflict. You can also use Computer
Setup to reconfigure or disable devices to resolve the
resource conflict.
Read the device-specific configuration information and
check for incorrect settings or conflicts with other devices
already installed in the system.
1. Review the documentation that came with the system
to determine if you are using the correct memory
modules and to verify the proper installation.
2. Observe the beeps and LED lights on the front of the
workstation. Refer to POST error messages
on page 123 to determine possible causes.
Connect the auxiliary PCI Express power cable to the PCI
Express card.
Troubleshooting scenarios and solutions 117