Getting Ready To Troubleshoot - HP Visualize b132L Service Handbook

Troubleshooting

Getting Ready to Troubleshoot

Getting Ready to Troubleshoot
To troubleshoot a B132L/B132L+/B160L/B180L
workstation, you must be familiar with the HP-UX
operating system and be able to start and stop pro-
cesses. You should also be familiar with the boot
ROM diagnostics, ISL diagnostics, and the Support
Tools Manager online tests, which we describe in this
chapter.
Note any error or status messages, then run the power-
up boot ROM diagnostics, known as Self Test. If the
Self Test diagnostics fail, replace the FRU that is indi-
cated. If the tests pass but you still suspect a problem,
run the ISL diagnostics and the Support Tools Man-
ager online tests.
For a complete description of using ISL diagnostics
and Support Tools Manager, see the Precision Archi-
tecture RISC HP 9000 Series 700 Diagnostics Man-
ual.
In the following flowcharts, use Figure 11
(flowchart 1) and Figure 12 (flowchart 2) to trouble-
shoot based on whether or not the LEDs light. Use
Figure 13 (flowchart 3) and Figure 14 to troubleshoot
the HP-UX environment.
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