Call-Handling And Navigation Tips; Going On-Hook And Off-Hook - Cisco 7912G User Manual

Cisco ip phone user guide
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4
Navigation button
5
Menu button
6
Hold button
7
Keypad
8
Volume button
9
Handset
10 Footstand

Call-Handling and Navigation Tips

These guidelines can help you handle calls and navigate menus on your Cisco
IP Phone.

Going On-Hook and Off-Hook

Some phone tasks and instructions differ depending on whether the phone is
on-hook or off-hook.
• On-Hook—The phone handset is resting in the cradle, no calls are active,
and you do not have an active dial tone. Your phone provides on-hook dialing,
which enables you to enter or choose phone numbers before activating the
call.
• Off-Hook—The phone handset is lifted from the cradle, or you have pressed
Business IP Telephony The Future is
the bottom of your phone screen. Softkey
functions change depending on the status of your
phone (for example, if the phone is active or idle).
Enables you to scroll through text, highlight menu
items, and select calls displayed on the phone
screen. Also provides access to speed dial
numbers.
Displays a menu that provides access to a voice
messaging system, phone logs and directories,
settings, and services.
Places the active call on hold, resumes a call on
hold, and switches between
Works exactly like the keypad on a traditional
telephone
Increases or decreases volume for the handset and
speaker. Also controls the ringer volume (if
on-hook).
Functions like a traditional handset. The light
strip at the top of the handset blinks when the
phone rings and remains lit to indicate new voice
messages
(depending on your message system).
Allows the phone to stand at a convenient angle
on a desk or table.
Now
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