Prince Castle MULTIFLEX NCG14 Series Operation Manual
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Prince Castle MULTIFLEX NCG14 Series Operation Manual

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Table of Contents

OPERATION MANUAL
ELECTRONIC
CONTROL VERSION
MECHANICAL
CONTROL VERSION
LIMITED WARRANTY
This product is warranted to be free from defects in material and/or
workmanship for a period of 1 year from date of original installation, not to
exceed 18 months from the date of manufacture.
Any component which proves to be faulty in material and/or workmanship
will be replaced or repaired (at the option of Prince Castle, Inc.) without
cost to the customer for parts and labor. This warranty covers on-location
service (i.e. trip charges and/or mileage). Travel mileage is limited to 100
miles (200 Kilometers) round trip (one trip warranty) from an authorized
service agency or its sub-service agency.
This warranty is subject to the following exceptions/conditions:
• Use of any non-genuine Prince Castle parts voids this warranty.
• All labor shall be performed during regular work hours. Overtime
premium (the incremental amount) will be charged to the customer.
• Damage caused by carelessness, neglect and/or abuse (e.g. dropping,
tampering, or altering parts, equipment damaged in shipment, by fire,
flood or an act of God) is not covered under this warranty.
• All problems due to operation at voltages other than that specified on
equipment nameplates are not covered by this warranty. Conversion to
correct voltage is the customer's responsibility.
• Normal adjustments as outlined in this manual are not covered under
warranty.
• This equipment must be serviced by Prince Castle Authorized Service
Agency or a Prince Castle Service Technician during the warranty period.
• Wearable items such as (springs, Teflon sheets, bearings) are not
Included under warranty.
5 floor, Building 8, No. 300 Dingyuan Road, Songjiang District, Shanghai, China, Zip Code 201616
Tel: +86-021-6040-1728 www.princecastle.com
600-C602 RevB_EN
®

Product Identification

HEATING
LED DISPLAY
INDICATOR
LIGHT (TOP)
HEATING
INDICATOR LIGHT
(BOTTOM)
SET BUTTON
PRODUCT 1 &
UP
ARROW
BUTTON
Product Identification ......................................1
Safety Information ...........................................2
Model specification ...........................................2
Installation .......................................................3
Initial Start-Up .................................................4
Seasoning the Cooking Surfaces.....................4
Daily Cleaning............................................7
Spring adjustment.............................................8
Exploding View.................................................9
Wiring Diagram .............................................. 12
Error code table................................... ......... ...14
Prince Castle LLC (China)
NCG14 Series
TEMPERATURE
BUTTON/LOGO
PRODUCT 2 &
PRODUCT 3 BUTTON
DOWN ARROW
BUTTON

TABLE OF CONTENTS

TOP HEATER
ON/OFF
INDICATOR
LIGHT (1-4)
PRODUCT 4
BUTTON
1 / 14

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Questions and answers

Judy Liu
March 31, 2025

DEAR SIRS, I NEED A USER MANUAL FOR NCG-14-EDGATHCNDH

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1 comments:
Mr. Anderson
March 31, 2025

The user manual for the Prince Castle MULTIFLEX NCG14 Series is titled "MULTIFLEX NCG14 Series Prince Castle Manual."

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Summary of Contents for Prince Castle MULTIFLEX NCG14 Series

  • Page 1: Table Of Contents

    Any component which proves to be faulty in material and/or workmanship Model specification ………………………………….…2 will be replaced or repaired (at the option of Prince Castle, Inc.) without Installation …………………….......3 cost to the customer for parts and labor. This warranty covers on-location service (i.e.

  • Page 2: Safety Information

    ® Safety Information This equipment is intended for commercial occasions and operated by Indicates information important to the proper operation of trained staff. Operation by untrained personnel or those with reduced the unit. Failure to observe may result in damage to the physical, sensory or mental capabilities may result in severe injury or equipment and/or severe bodily injury or death.

  • Page 3: Installation

    This device is equipped with a grounding lug for this purpose and is marked with the following symbol. Prince Castle reserves the right to change specifications and product design without notice. Such revisions do not entitle the buyer to corresponding changes, improvements, additions or replacements for previously purchased equipment.

  • Page 4: Initial Start-Up

    ® Initial Start-Up 1. Place unit on table NOTE: The grill may emit a small amount of smoke as the 2. Before using the unit for the first time, wipe cooking surfaces reach 512°F (266°C). Do not be alarmed, as down the exterior and toasting area with a damp the smoke is caused by oils associated with the manufacturing cloth.

  • Page 5: Program Instructions (Electronic Control)

    ® Programming Instructions (Electronic Control) Program Time and Temperature: Switch between °F and °C & Temperature 1. Press any number product button of the left side and Calibration: the LED above it will light, then press “SET” button one 1. Press “SET” button one time and the display time and the display will read "_ _ _ _."...

  • Page 6: Operating Instructions (Mechanical Control).6

    ® Operating Instructions (Mechanical Control) Operating Instructions (Mechanical Control) Cooking Instructions: Setting the Temperature: Turn the unit on by placing the switch in the ON The thermostat control knob is used to set the position. The HEAT ON indicator will be lit until it temperature to your requirements.

  • Page 7: Daily Cleaning

    ® Daily Cleaning Never use pumice, griddle stones, or abrasives on DO NOT IMMERSE OR LET THE UNIT STAND IN platen surface. WATER. DO NOT HOSE DOWN THE UNIT. KEEP Never strike the griddle surface with a sharp THE UNIT AWAY FROM RUNNING WATER. instrument or spatula edge.

  • Page 8: Spring Adjustment

    ® Spring Adjustment NOTE: The spring setting which holds the top housing in the up position is set at the factory and should provide many years of use without the need of adjusting After an extended period of time the top housing may not maintain its original setting, therefore the spring tension can be adjusted by loosening and tightening the screws on the back of the unit.

  • Page 9: Exploding View

    ® Exploding View Model： NCG14 Platen Assembly Application Item Part No. Description 600-C186 HANDLE, WELDMENT 76-687 BOLT 5/16-18x1.25 10-C010 BOLT M6X16 600-C178 BRKT, ARM, TOP 76-230 PANHTS 0.164-32-type IA-F- 600-315 SHOULDER BOLT, LINK 0.5-S CG-066 NUT,HEX CAP,250-20 600-C177 LINK, LIFT FLANGE BEARING ∅...
  • Page 10 ® Model： NCG14 Base Assembly Item Part No. Description Application 197-232 FOOT, MOUNTING 600-C166 PLATE, RALAY 600-C167 WMT, GREASE TRAY 78-233 SWITCH,ROCKER,DPST,IP65,16A 542-164 GUARD,SWITCH 600-C161 PANEL, FACE 600-C222 PANEL, FACE Not Shown, Mechanical Version 600-C303 OVERLAY, DISPLAY 600-407 BACKER, DISPLAY PM-120 STANDOFF 600-C302...
  • Page 11 ® Model: NCG14 Teflon sheet kit: Item Part No. Description 600-C103 HOOK 600-C104 HOLDER 600-C107 BRACKET 600-C102 TOP CLAMP 600-C408 TEFLON SHEET, BLACK 430*515 600-C407 TEFLON SHEET, BROWN 470*178 Note: for safety, please use only this Teflon sheet paper recommended by manufacture. Model: NCG14heat shield kit (optional): Item Part No.

  • Page 12: Wiring Diagram

    ® Wiring Diagram 600-C602 RevB_EN 12 / 14...
  • Page 13 ® Electronical Control Version Dual Clam Gill 600-C602 RevB_EN 13 / 14...

  • Page 14: Error Code Table

    ® Error Code Table Error Code Criteria Action The set temperature of the top heating plate is not Check top heater and top Heater reached within 20 minutes. relay The temperature of the top heating plate exceeds 315 Check top heater and top Heater degrees relay The set temperature of the bottom heating plate is not...

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