Frequently Asked Questions - HP Vectra VL800 User Manual

3 Troubleshooting Your HP PC

Frequently Asked Questions

Frequently Asked Questions
Q: How can I reinstall my PC's operating system?
A: Use the Image Creation and Recovery CD-ROM provided with your
PC.
Q: Why is my PC running slowly/producing strange messages?
A: Your PC may have been infected by a virus. Run an antivirus utility
on your PC.
If the problem continues, update your PC's BIOS. You can download the
BIOS and updating instructions from
www.hp.com/go/vectrasupport
Try reducing your demands on the PC by closing applications when
you are not using them. Refer to your Operating System
documentation (online or paper) for information on performance
monitoring.
Q: I've been experiencing problems with my PC ever since I installed some
new software. What can I do?
A: Uninstall the software to see whether this solves the problem. If the
problem continues, contact the software manufacturer for help or
information on known compatibility problems.
Q: How do I disable the integrated sound features on my PC if I install an
add-on sound card (on Windows NT, Windows 95 and Windows 98)?
A: Use the HP Setup program to disable the Audio item in the Advanced
menu. Refer to refer to "Using the HP Setup Program" on page 19.
Q: Can I use USB hardware devices with all the operating systems
preloaded on my PC?
A: USB is supported by Windows 98 and Windows 2000 only.
Q: An application says I need more free memory on my PC. How do I free
memory?
A: Quit any open applications that you are not using.
Delete any unnecessary files on your hard disk.
Q: Where can I get information about the latest HP drivers?
A:
www.hp.com/go/vectrasupport
Need More Help?
Refer to the
Troubleshooting Guide
from HP's web site at:
68
.
for more detailed help. This manual is available
www.hp.com/go/vectrasupport