Storing And Retrieving Parked Calls; Using A Shared Line; Understanding Shared Lines - Cisco 7937G Manual

Storing and Retrieving Parked Calls

You can park a call when you want to store the call so that you or someone else can retrieve it from
another conference station in the Cisco Unified Communications Manager system (for example, a
conference station at a coworker's desk or in a conference).
If you want to...
Store an active call
using Call Park
Retrieve a parked call
You have a limited amount of time to retrieve a parked call before it reverts to ringing at the
Note
original number. For more information, see your system administrator.

Using a Shared Line

Your system administrator might ask you to use a shared line if you:
• Have multiple conference stations and want one conference station number
• Share call-handling tasks with coworkers
• Handle calls on behalf of a manager

Understanding Shared Lines

Remote-in-Use Icon
The remote-in-use icon
connected call. You can place and receive calls as usual on the shared line, even when the remote-in-use
icon appears.
Sharing Call Information and Barging
Conference stations that share a line each display information about calls that are placed and received
on the shared line. This information might include caller ID and call duration.
When call information is visible in this way, you and coworkers who share a line can add yourselves
to calls using either Barge or cBarge. See
Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0
Then...
1. During a call, press Park. (You may need to press the more softkey to
see Park.)
2. Note the call park number displayed on the conference station screen.
3. Hang up.
Enter the call park number from any conference station in your network to
connect to the call.
appears when another conference station that shares your line has a
Adding Yourself to a Shared-Line Call, page 26.
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